Select Portfolio Servicing Reviews in Salt Lake City, UT | Glassdoor

Select Portfolio Servicing Salt Lake City Reviews

Updated March 21, 2017
56 reviews

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Salt Lake City, UT

2.2
Star Star Star Star Star
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Approve of CEO
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Tim O'Brien
34 Ratings

56 Employee Reviews

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Pros
  • easy commute nice people and decent pay (in 11 reviews)

  • Great Pay for the work, some supervisors were great but that depends on whose team you are assigned to (in 7 reviews)

Cons
More Pros and Cons

  1. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Select Portfolio Servicing full-time (More than 10 years)

    Pros

    SPS is a great place to work. If you work hard you are rewarded. The sky is the limit if you are willing to put in the effort.

    Cons

    Micromanaging occurs in the call center. But honestly I've not found a call center that does not micromanage.

    Advice to Management

    Continue to recognize those who work hard and want to make a difference. Ensure all levels of management communicate clearly with employees.


  2. "Loan Processor II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Processor II in Salt Lake City, UT
    Former Employee - Loan Processor II in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Select Portfolio Servicing full-time (More than 3 years)

    Pros

    I worked on the Loan Resolution side and we had a lot of perks. We frequently received catered meals for staying late or working on the weekends. Lots of prizes and gift cards for top performers. Great bonus opportunity.I was impressed in training when the leadership team introduced themselves to the new hires. This included meeting Tim. I had not seen that in prior jobs.

    Cons

    Very rapidly there were changes in the management team, and their leadership skills were awful. It became more like working for a prison instead of working for a great company. The motivation turned to harsh extremely difficult to achieve. Jobs were slowly being sent to India..

    Advice to Management

    I think their leadership team was too heavy and they lost track of their purpose. Their supervisors were unprofessional, and promotions were based on friendships instead of qualifications.


  3. Helpful (1)

    "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Salt Lake City, UT
    Former Employee - Analyst in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    you won't find a fancy gym or a ping pong table here but if you are motivated to work than it's not a bad place.

    Cons

    salary aid alimony allocation allotment annuity apportionment
    bequest.
    bite.
    bounty
    commission
    contribution
    cut
    endowment
    fee
    fellowship
    gift
    grant
    honorarium
    inheritance
    interest
    legacy
    lot
    measure
    part
    pay
    pension
    piece
    portion
    prize
    quantity
    quota
    ration
    recompense
    remittance
    salary
    scholarship

    Advice to Management

    increase salary,


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  5. "Bad management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Select Portfolio Servicing full-time (More than 3 years)

    Pros

    Pay is comparable to most jobs

    Cons

    Favortism management doesnt listen HR is useless!!! Dont give out your ideas managememt steals and takes credit to make themselves look netter ams smarter.

    Advice to Management

    Clean house and listen to your people


  6. "Sps"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Document Control in Salt Lake City, UT
    Former Employee - Document Control in Salt Lake City, UT
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Select Portfolio Servicing full-time

    Pros

    It's a job. Has competitive salary.

    Cons

    Hated it. Tried and tried to advance in my three years, but nobody would even follow through with me to have a meeting, as they kept promising. Management is awful.

    Advice to Management

    Listen to your employees. Train your employeesemployees. Follow through and consider new ideas.


  7. "Solid company with a great culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Summer Intern in Salt Lake City, UT
    Current Intern - Summer Intern in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Select Portfolio Servicing as an intern (Less than a year)

    Pros

    Great company culture, relaxed atmosphere with enough intensity to get the job done. Lots of interesting projects all summer that made the internship really interesting. Enjoyed enough to accept offer for full-time.

    Cons

    The internship was somewhat unstructured I didn't know what department I was in until my first day on the job.

    Advice to Management

    Solidify structure of internship program to attract more talent to the company.


  8. "Feedback"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Select Portfolio Servicing full-time (More than 3 years)

    Pros

    Not much at this point with all the changes

    Cons

    Management is unapproachable , bonus is being cut, pto changes are incovinent at this point concentrations is more about the company benefits from employees


  9. Helpful (6)

    "The worst company I've EVER worked for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bankruptcy Specialist Il in Salt Lake City, UT
    Former Employee - Bankruptcy Specialist Il in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Select Portfolio Servicing (More than 3 years)

    Pros

    You get a paycheck every two weeks...

    Cons

    Pretty much everything else... I frankly cannot begin to comprehend how these people are still in business after all the lawsuits they keep throwing money at. If certain agencies really knew what goes on "behind closed doors" this place would be shut down for good the next day. Management is a tremendous joke, they are extremely unprofessional and nasty to their employees. I was personally cursed at by the so called "manager" from the bankruptcy department on several occasions. Their policies and procedures are changed constantly to accommodate their unfair demands and sometimes without notice to their employees. There is zero respect for the employee, you are seen as an ant in a colony and when you stand up to them you end up in the chopping block. Good riddance!!!!!!

    Advice to Management

    Get a life!!!!! Treat employees and customers like people not idiots or slaves. Your turnover is so ridiculous that if you're still in business in 5 years you'll need to outsource ALL of your operations to India because here in the USA no one will want to work for you.


  10. Helpful (1)

    "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook

    I have been working at Select Portfolio Servicing full-time (More than 3 years)

    Pros

    Well established company. Offers good compensation.

    Cons

    Limited opportunities. High levels of stress. Overworked employees and management.

    Advice to Management

    Take care of employees


  11. "Ok, cut throat environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CDM in Salt Lake City, UT
    Former Employee - CDM in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good co-workers, little education required

    Cons

    They keep changing the bonus structure, making it harder to bonus

    Advice to Management

    Let us make money when we make you money



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