Selective Insurance Reviews | Glassdoor

Selective Insurance Reviews

Updated September 19, 2017
112 reviews

Filter

Filter

Full-timePart-time

112 Employee Reviews

Sort: PopularRatingDate

Pros
  • decent salary, work from home, field employees who hit their numbers are left alone (in 9 reviews)

  • Excellent benefits and favorable work/life balance (in 4 reviews)

Cons
  • Could improve work life balance (in 18 reviews)

  • Upper management did not seem to understand what was going one in the regional offices (in 6 reviews)

More Pros and Cons

  1. "Claims Management Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cms
    Former Employee - Cms
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Selective Insurance full-time (More than 5 years)

    Pros

    Annual bonus
    Working from home- -flexible hours (but long hours)

    Cons

    Poor work life balance (70 + hours a week). Working from home can be a pro and con. The con is the work is always there (weekends, vacation time, holidays).
    You are micro-managed. Tasks are assigned that are unnecessary to the file. Supervisors don't know their role. Supervisors feel they need to be adjusters as well as supervisors.

    Advice to Management

    Trust your employees. You hired them to do a job, let them do it.


  2. Helpful (1)

    "Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Claims Adjuster in Charlotte, NC
    Former Employee - Senior Claims Adjuster in Charlotte, NC
    Doesn't Recommend
    No opinion of CEO

    I worked at Selective Insurance full-time (More than 3 years)

    Pros

    The initial pay was great for those that started during the transition

    Cons

    There is micromanagement to the highest degree. Management is through intimidation. There are several requirements that are unnecessary and hinder the Adjuster's ability to do a good job. It has an atmosphere of a sweat shop. They have to hire trainees because the word is out in the claim community and no one with experience wants to work there.

    Advice to Management

    Stop lying to your employees and start treating them with dignity and respect

  3. Helpful (1)

    "Claims Management Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Selective Insurance full-time

    Pros

    This position is undergoing significant changes, and I believe there are CMS roles in every state that Selective writes business in. I am sure it varies by state, because different supervisors oversee different regions. In my particular region, we were reporting to two supervisors. See cons.
    However, the pros to working here include no micromanagement and they trust you to get your work done. There is a lot of flexibility working from home. The benefits were ok (not the best I've seen but not the worst either). They are willing to pay for good adjusters and a company car, phone, and all the office equipment is included (beware of the amount taken out per check for the car). Coworkers care for the most part about each other and doing good work. There are some great people who work here in several departments, but if good talent is continuously overlooked, that good talent will go elsewhere.

    Cons

    Reporting to two supervisors was very stressful. I believe that is why they are changing this structure. Handling four lines of coverage is stressful as well if multi-line is not your area of expertise. Large territories, small authority numbers, a lot of 'checklist' type requirements, and antiquated systems make the job difficult.

    Advice to Management

    Listen to your front line people. If people consistently complain about the same issues, and employees leave because of these issues, address the issues!


  4. Helpful (1)

    "Team Lead"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Selective Insurance full-time

    Pros

    Great opportunity to lead others, accountability and ownership on projects.

    Cons

    Not much growth after Team Lead as managerial positions wont be created.


  5. "Attract Great talent but cant keep them"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Selective Insurance full-time (More than 8 years)

    Pros

    Work From Home opportunities
    Decent Pay
    Pretty Good Benefits

    Cons

    Disorganized and retaliatory management
    Unrealistic goals for some roles with high turnover in claims
    Not much room for growth
    Poor leadership
    Trial and Error tactics rather than consulting departments that policies affect
    Management cliques

    Advice to Management

    Promote from within and develop leadership
    There needs to be consistency with leadership and break up cliques


  6. "Agency Management Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Agency Field Specialist in Chicago, IL
    Former Employee - Agency Field Specialist in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Selective Insurance (More than 5 years)

    Pros

    My territory manager was great to work for. He was always available and always seemed to give constructive advice

    Cons

    I was able to meet my production goals, but as the years went on the production goals seemed to increase too much for my territory.

    Advice to Management

    Help establish realistic goals


  7. "Can be a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriter
    Former Employee - Underwriter
    No opinion of CEO

    I worked at Selective Insurance full-time (More than 5 years)

    Pros

    Flexible work schedule and competitive salary

    Cons

    Little career advancement
    Favoritism is rampant
    Cronyism/nepotism very prevalent

    Advice to Management

    Listen to your employees. Do not focus so much on predictive modeling. Go back to underwriting and not just putting premium on the books at the cheapest price. Diversify hiring practices and internal advancement opportunities.

  8. "Good place, not a lot of growth"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Everyone is nice, let you learn

    Cons

    Not a lot of growth


  9. Helpful (5)

    "Great benefits, unreasonable work load"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Branchville, NJ
    Former Employee - Anonymous Employee in Branchville, NJ
    Positive Outlook
    Approves of CEO

    I worked at Selective Insurance full-time (More than 3 years)

    Pros

    Benefits are way above average -8.5% 401k contribution, nice annual bonus etc. Coworkers are wonderful for the most part.

    Cons

    Workload was crazy - more like a 60-70 hour week than a 40 hour. Part of the problem was corporate management kept coming up with new (and largely unnecessary) job duties without taking any away.

    Advice to Management

    Review the time it takes to fulfill all the nifty new ideas you come up with and proceed accordingly when adding them to job duties. What can be taken away when adding something new?


  10. "Telephonic Nurse Case Manager"

    StarStarStarStarStar
    Current Employee - Medical Case Manager in Waxhaw, NC
    Current Employee - Medical Case Manager in Waxhaw, NC

    I have been working at Selective Insurance (More than a year)

    Pros

    Case loads are good and manageable.

    Cons

    Have to work extra hrs to get caught up after taking vacation.


Showing 112 of 117 reviews
Reset Filters