Selective Insurance Reviews | Glassdoor

Selective Insurance Reviews

Updated February 15, 2017
97 reviews

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97 Employee Reviews

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Pros
  • decent salary, work from home, field employees who hit their numbers are left alone (in 4 reviews)

  • Excellent benefits and favorable work/life balance (in 4 reviews)

Cons
  • Could improve work life balance (in 15 reviews)

  • Long hours expected, not enough training supplied it is available for you to do on tour own but there are so many hours in the day (in 5 reviews)

More Pros and Cons

  1. "Manager"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Selective Insurance full-time (More than 10 years)

    Pros

    Nice commute. Friendly people. Growing company. Senior leaders recognize a need for change to grow in the future. Very loyal workforce. Company strives to do the right thing. The company adds value to the community and truly cares about its customers.

    Cons

    Culture struggles with growing into a larger enterprise. Senior leadership struggles with letting go and empowering their people. Lower leaders spend most of their time managing up and not enough time leading the people under their stewardship.

    Advice to Management

    Continue to push yourselves to break the existing cultural hold on progress. Truly trust your people to make good decisions. Allow your leaders to lead and create a safe space for intelligent risk taking. Step out of the details.


  2. Helpful (1)

    "Culturally, an old-boys pressure house"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Developer in Branchville, NJ
    Former Employee - Applications Developer in Branchville, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Above-average pay per tech position. Clean commute in a rural location. Held the line fiscally through a tough time

    Cons

    Old-boys management, zero mobility. No management of expectations with every team allowed to demand everything of the dev staff all at once, so no way to schedule and manage anything. Pure pressure, and personality-based system of promotion. Hanging on to old systems, zero innovation, zero mobile app approach.

    Advice to Management

    The 21st century is waiting for you. Grab a seat before they run out.


  3. "Claims Technical Specialist"

    Star Star Star Star Star
    Former Employee - Claims Technical Specialist in Wilmington, NC
    Former Employee - Claims Technical Specialist in Wilmington, NC

    I worked at Selective Insurance full-time (More than a year)

    Pros

    Flexible attitude about working remotely. Competitive salaries.

    Cons

    Too much work for one person to handle; contradictory management edicts; inferior group insurance policies.


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  5. "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oswego, IL
    Current Employee - Anonymous Employee in Oswego, IL

    I have been working at Selective Insurance full-time (More than 5 years)

    Pros

    Regional company with National type coverages.

    Cons

    Work life balance for a field position could be an issue. Online System still could use some upgrading

    Advice to Management

    Be realistic in your goal setting to keep employees engaged and motivated.


  6. Helpful (2)

    "Consider other options"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Selective Insurance full-time

    Pros

    Great product portfolio and coverage rich forms with both a general and niche focus. Training was very good and train staff was very knowledgeable and helpful.

    Cons

    Very spotty reputation amongst agents in certain areas. Impossible goals to achieve. Management team is dishonest to employees and agents and is out of touch on many things. Knee jerk decisions are driven simply by the stock performance. Do not consider this place if you want a career in insurance. There are so many better choices out there with long term opportunities for professional growth.


  7. Helpful (1)

    "Upper management in the claim department is all about the numbers."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Adjuster in Charlotte, NC
    Former Employee - Claims Adjuster in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Selective Insurance full-time (More than 10 years)

    Pros

    Great co-workers, immediate and regional management team are accessible.Salary is high by industry standard, making it harder to find a better paying job and moving on. Vacation time is a nice benefit.

    Cons

    No work life balance, claims upper management is not concerned with the reasons there has been a high turnover in experienced adjuster's in the past 1.5 years. Survey have been given as management is aware of the concerns by the claims adjuster but refuse to make any changes which have been suggested. You work out of your home and are expected to easily work 50-60 hours.

    Advice to Management

    Listen to your experienced field adjusters and their recommendations to achieve a better work life balance and the high turnover rate may be slowed.


  8. "Selective Employment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newton, NJ
    Former Employee - Anonymous Employee in Newton, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Selective Insurance (More than 3 years)

    Pros

    Selective offers extensive training opportunities and employee engagement events. Their intern program is also excellent. They also partner with local schools for placement of students into cooperative employment positions.

    Cons

    From my experience there was little to no room for career growth and pay was inadequate. Workload was impossible and never addressed. There was minimal automation or system interfaces with most of the functions I performed. There was no opportunity to work remotely.

    Advice to Management

    Developed a career path for all positions and levels within the company. Allow employees to work remotely, re-evaluate positions and workloads so that employees can be successful in their roles, eliminate or automate tedious manual processes. Offer more competitive salaries at every level!


  9. "Great environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Everyone was very pleasant
    Birthdays were celebrated, everyone genuinely cared about each other

    Cons

    A lot to learn at once


  10. "Staff Accountant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Selective Insurance full-time

    Pros

    Very good and stable company to work for. Stock incentives, 401k match, and benefits are all GREAT compared to most companies. Big company with plenty of opportunties. GREAT company to work for as long as you aren't in Accounting.

    Cons

    Accounting department gets treated like CRAP. Accounting department works harder and longer hours than any other department on Salary yet gets paid considerably less than other departments (internal audit, Business Intelligence, etc.). Current controller and mangers of accounting play favorites. If you don't fit their type (prefer females, settled down with family, not outgoing) then you will have a harder time getting promoted. In my 4 years I saw about 20 people quit or take a demotion to get out of accounting, while only seeing 6-7 promotions (all girls except 1)

    Advice to Management

    Recognize that the accounting department works harder and is more important than other departments that get paid more to do less. Promote from within more, STOP playing favorites. Get rid of your Accounting controller who only cares about himself and is a main reason why many people eventually leave.


  11. "Territory Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Branchville, NJ
    Former Employee - Anonymous Employee in Branchville, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company great benefits and culture

    Cons

    Could improve work life balance.



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