Selfridges Reviews | Glassdoor

Selfridges Reviews

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Found 364 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
67%
Recommend to a Friend
100%
Approve of CEO
Selfridges CEO Simon Forster
Simon Forster
3 Ratings
Pros
Cons
  • "Long hours and lack of autonomy(in 31 reviews)

  • "There can be challenges around work life balance but as a high performing business with high performing teams, that is expected(in 11 reviews)

More Pros and Cons
  1. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Norway, ME
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Selfridges part-time for more than a year

    Pros

    Great work environment and colleagues

    Cons

    working part-time not to many complaints

    Selfridges2017-12-14

    Selfridges Response

    July 18, 2018Resourcing Coordinator

    Thank you for taking the time to leave a review, we appreciate your feedback and look forward to greeting you in store soon.

  2. "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Selfridges part-time

    Pros

    nice environment and colleagues

    Cons

    working hours were long, work during Christmas

    Selfridges2018-09-26

    Selfridges Response

    October 9, 2018Employer Brand Manager

    Hi there! Thank you so much for taking the time to leave a review. We are thrilled that you enjoyed the environment and working with your team - I've made sure to share your comments with the wider team on this. The hours in retail are incredibly demanding, especially around Christmas ...

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  3. "Sales Associate London"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in London, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Selfridges part-time for more than 4 years

    Pros

    Easy to make friends, nice enviroment.

    Cons

    Horrible managers, not every gets discount (only if you work under selfridges).

    Selfridges2018-05-17

    Selfridges Response

    June 14, 2018Employer Brand and Communications Manager

    Thanks for leaving a review - as a current employee we highly recommend that you discuss any issues with your HR Business Partner - we strive to ensure that all team members have a great career here at Selfridges. Let’s work together to resolve this.

  4. "Fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Selfridges

    Pros

    Fun, Fast, high energy and enthusiasm

    Cons

    Pay not up to industry standards

    Selfridges2017-02-07

    Selfridges Response

    July 19, 2018Resourcing Coordinator

    We love positive feedback, thank you for taking the time to leave this review. We shall pass it onto the team.

  5. "wonderful"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant in Atlanta, GA
    Recommends
    No opinion of CEO

    I have been working at Selfridges

    Pros

    people enviorment location benefits and commute

    Cons

    hours, mostly just the occassional long hours

    Advice to Management

    over all great company

    Selfridges2011-08-22

    Selfridges Response

    July 19, 2018Resourcing Coordinator

    Thank you for your kind words, we appreciate the feedback and look forward to seeing you in store again soon.

  6. "Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Manchester, England

    I have been working at Selfridges part-time for more than a year

    Pros

    Really good on the cv, many friendly faces in the trafford centre store

    Cons

    Can be really quiet and therefore boring

    Selfridges2019-04-11
  7. "Selfridges"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Manchester, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Selfridges part-time for more than a year

    Pros

    Worked in one of the clothing concessions - chilled out working environment Always hours available

    Cons

    Management could be more approachable working for the concessions No discount for temp staff

    Selfridges2019-04-24
  8. "Alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Department Manager in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Selfridges full-time for more than 2 years

    Pros

    Nice people around you, in a great environment with always something exciting going on.

    Cons

    Senior Management won't speak to you and act as if you're nothing. If you take it on the chin and just enjoy the time with your colleagues you'll have fun.

    Advice to Management

    Speak to people on the floor, instead of acting like a god.

    Selfridges2019-04-08

    Selfridges Response

    April 12, 2019Employer Brand Manager

    Hi there! Firstly, thank you so much for taking the time to leave a review on your current Department Manager role here in London. It's brilliant to hear that you enjoy the working environment and all your fellow team members here. You're right that there is always something exciting ...

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  9. "Great"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Selfridges part-time for more than 2 years

      Pros

      Easy to travel to, in the heart of central London.

      Cons

      So many people, can get very chaotic during Christmas hours.

      Selfridges2019-04-05

      Selfridges Response

      April 16, 2019Employer Brand Manager

      Hi there! Thank you so much for leaving your comments on your former role with us. We really appreciate the insights from our former team members and it's great to hear that you enjoyed our central location. It's true that Christmas is our busiest time of year, as it is for all ...

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    • "Come and work here"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in London, England
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Selfridges full-time for more than a year

      Pros

      The discount is really good and you get additional discounts on certain days throughout the year

      Cons

      Lack of flexibility i.e. working from home

      Advice to Management

      Let people work from home and let it not be a stigma or something that is looked down upon

      Selfridges2019-04-04

      Selfridges Response

      April 8, 2019Employer Brand Manager

      Thank you so much for taking the time to leave us a review on your current role with us here in London. We are really glad you enjoy the discount we offer here - this is one of our most popular benefits and one that we are really thrilled to be able to offer our team members. We are ...

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    Found 364 reviews