Seneca Family of Agencies Employee Reviews about "family of agencies"
Updated Jun 23, 2020
Found 7 of over 464 reviews
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Top Review Highlights by Sentiment
- "Good benefits" (in 31 reviews)
- "the staff is amazing!!" (in 29 reviews)
- "Really enjoyed the support and access to ongoing training" (in 28 reviews)
- "Everyone is so friendly and collaborative, and it is nice to be around so many people with similar visions and goals." (in 25 reviews)
- "Supervisors are kind and understanding" (in 21 reviews)
- "Pay is low and difficult to move up to a higher position without your masters degree." (in 46 reviews)
- "Sometimes management can forget about the new hires and new hires need to rely on colleagues." (in 11 reviews)
- "Leadership is cliquey and often inauthentic in favor of bottom lines." (in 9 reviews)
- "Finding a work/life balance working with vulnerable families and adhering to high standards can be difficult." (in 8 reviews)
- "For Seneca WA: Horrible upper management." (in 7 reviews)
Ratings by Demographics
This rating reflects the overall rating of Seneca Family of Agencies and is not affected by filters.
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Reviews about "family of agencies"Return to all Reviews
- Former Employee★★★★★
LIfe Changing WorkJan 30, 2013 -RecommendCEO ApprovalBusiness Outlook
There is no doubt in my mind that the people who work for Seneca Family of Agencies are the most exceptional and caring people you may ever meet, let alone meeting a whole staff of these individuals. When the days get tough (and they get tough) there is always someone there to fall back on for support and understanding similar to a family or a best friend. The kiddos are great, sure each one will try you one day ro the next but at the end of the day when they ask you to play tag on the black top, your heart will melt and you'll be reminded of why you work here. They are kids I'll never forget and kids I hope keep smiling into the future.
There is an extremely high turnover rate--so much so that classrooms are almost always understaffed, and a full classroom of staff is celebrated. I worked overtime almost four days ever week, and rarely got to speak with my supervisor due to staffing shortages. In a classroom that was supposed to be staffed by 4 MHAs I often found there were only two of us and we were both stretched pretty thin.Continue reading
- Former Employee, more than 1 year★★★★★
Seneca is AMAZING--Best work experience so farApr 12, 2016 - Family Support Counselor in San Jose, CARecommendCEO ApprovalBusiness Outlook
Seneca Family of Agencies cultivates a very safe space for all of their employees and clients served. Seneca does an exceptional job of training all new hires (2 week orientation prior to starting at your program-specific location) to provide you with a deeper understanding of the mission, vision, values, ethics, etc. They require First Aid and CPR training, and it's all built into the 2 week orientation. They have a nurse available for employees. Excellent medical, dental, vision, chiropractic, and mental health services. Seneca is very thorough and they take care of their employees. Weekly 1:1 and group supervision is provided. Supervisors are also almost always available, and if it's after hours and you're on an on-call shift, then there's the Rapid Response Team who is incredibly supportive and acts as an interim supervisor (and communicates this with your supervisor later). Seneca offers ample CEUs and other professional development opportunities. Although I did not take advantage of this, but Seneca recently partnered with USC's online MSW program so that you can continue working at Seneca (and you'll still get paid and it'll double up as your required internship program), and have some (if not all) of your tuition covered. Seneca is truly an amazing place to work because of the supervisors, the co-workers, the opportunities to move up the career ladder, the work, the mileage reimbursement, the clients, and their family members. Only reason why I left is because I went to an out-of-state MSW program. Seneca was everything I was looking for and more. I am a much better person and social worker now because of them. Thank you Seneca!
There is a high turnover rate at Seneca. I personally did not feel burnt out because I really optimized my supervision time, but a lot of my colleagues were exhausted and disliked being on-call. Although I didn't mind it, others might, so I thought it would be important to note that I had about 5 supervisors in the over a year time I spent working at Seneca. The supervisor turn over was due to promotions, personal leave, pursued higher education, and more (though I always had the Rapid Response Team if I needed someone). Pay is not great especially for the amount of work you do--if you speak Spanish or Vietnamese and you're able to pass the language test then you'll receive a pay increase. A lot of my colleagues felt as though they fell behind with the progress notes policy (completing notes within 24 hours of client interaction) in our wraparound program. Again, on-call can be exhausting (when I was there it was 24 hour shifts 3 times per month), especially if you worked a full-shift and get called out overnight (you do receive a stipend for that though). Although the orientation to Seneca is excellent, the job-specific training occurred way too late (I had worked at Seneca for 3 months before the conducted their formal wraparound training). By that time, I felt like I was thrown in without any training, and then when I got the training, it was validating that my work was on point, but that sink or swim style was not good. I was lucky I had a few other people from the 2-week orientation start with me in the wraparound program.Continue reading
Thank you for sharing your positive experiences while working at Seneca and highlighting all the benefits we offer to our employees. Increasing the base wage for all our employees is an agency priority in order to continue to support the great work that are employees are doing. We appreciate the feedback in regards to timeliness of the job specific training and will incorporate the suggestions to offer the trainings in a more timely manner so that staff are better prepared to meet the job expectations. Puja Satwani, Executive Director – Santa Clara County
- Current Employee★★★★★
AdministrativeOct 5, 2017 - Anonymous EmployeeRecommendCEO ApprovalBusiness Outlook
Seneca Family of Agencies has been such an amazing place to work! Staff members keep the job fun and engaging and there is a lot of room for growth within each job role.
As expected for non-profit work, the pay rate can be seen as a con to some.Continue reading
- Current Employee, more than 3 years★★★★★
Gold-standard of mental health services for children and families.Jan 28, 2015 - Clinician in Oakland, CARecommendCEO ApprovalBusiness Outlook
Seneca provides you with the training you need to be successful in working with a high-need client population. Its supervisory policies will keep you compliant with the top industry standards, and you'll develop excellent habits as a mental health worker. There are extensive opportunities for promotion and professional growth. No other child and family agency in the Bay Area has this level of organization and training.
There is some resistance to using evidence-based practices within the agency. The health benefits are rather poor, and you will be required to pay a large percentage of the cost every month. Seneca salaries are less competitive when compared with other agencies.Continue reading
- Current Employee, more than 1 year★★★★★
Money Where Their Mouth IsJun 4, 2017 - Anonymous Employee in Seattle, WARecommendCEO ApprovalBusiness Outlook
I love working at Seneca. I recently read an article in the magazine from my alma mater on their efforts to create a culture of inclusivity and found myself thinking about how grateful I am to work for an agency that focuses on this, both for staff and families served. Seneca has clear values of unconditional care and everyday I am a part of putting this into action and the tireless work of always wanting to do this better. Seneca is an agency that is willing to challenge itself and invest in looking at what is going well and where we can improve.
As with all social service organizations, filled with passionate people, work life balance is a struggle!
Seneca Family of Agencies Response
Digital Communications Manager
Thank you so much for taking the time to share your experiences with Seneca! We love hearing that you have experienced a culture of inclusivity within the organization; it is so precisely because of individuals like you and your coworkers, who focus on listening to and embracing diverse viewpoints in order to find innovative solutions to help our communities thrive. Lihi Rosenthal, Executive Director Washington State
- Current Employee, more than 1 year★★★★★
Supportive and caring environmentApr 18, 2014 - Family Support CounselorRecommendCEO ApprovalBusiness Outlook
Even when the work is especially challenging and tough, I feel supported by my colleagues and supervisors. Working with other individuals who enjoy what they do enriches the environment, and makes the hard days easier, and the easier days more fun. There is definitely a sense of team work and collaboration within this agency, which in turn, transpires into the work we do with our youth and families. The work is rewarding knowing that you are making a difference in the community, and there is a feeling of pride that accompanies it. I love working at this agency, and I plan to continue working at this agency for years to come!
The pay is low, as with any social services nonprofit. The agency doesn't provide retirement plans which would definitely be a much appreciated benefit by many.Continue reading
- Current Employee, more than 10 years★★★★★
SFA promotes a dynamic and supportive environment, invested in its staff, the young people we serve and their families.Nov 1, 2013 - Administrator in Fremont, CARecommendCEO ApprovalBusiness Outlook
Seneca Family of Agencies(SFA) aims to provide our young people and families with a different experience, where they are cared for, supported and given respect. SFA provides continuous learning to the staff and offers a variety of opportunities for advancement within the different programs. Systems are in place in order to support us in having a safe venue to discuss our work with our young people, challenges and successes, with the end goal of providing the best care possible. SFA tries to stay ahead of the curb (trends, legislation etc.) and encourages creative thinking within the teams in order to help our young people and their families experience success. The approach to the work collectively, while bringing our own indivdual styles and diverse ideas, are some of the reasons why SFA is a place where one can thrive, both professionally and personally.
I have seen my share of staff turn-over. I feel that while it is important for our young people to learn that change is constant and it's okay for people to move on and do other things, we as an agency can do a better job of retaining our talent for a longer period of time, The benefit can be two-fold: more consistent support from experienced staff and better training transition between outgoing and incoming staff. The work itself is fulfilling and attracts same-hearted people. It this leads to having some make working at SFA a career. However, when we teach our staff about taking care of yourself before taking care of others, in order to best do this work, what comes to mind are the lack of retirement benefits for those who have chosen this as a career.Continue reading
Seneca Family of Agencies Response
Digital Communications Manager