Seneca Resorts & Casinos "free food" Reviews | Glassdoor

Seneca Resorts & Casinos Employee Reviews about "free food"

Updated Nov 4, 2019

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3.2
62%
Recommend to a Friend
100%
Approve of CEO
Seneca Resorts & Casinos President  Todd Gates
Todd Gates
8 Ratings
Pros
  • "Free food, offered college accredited courses for free(in 8 reviews)

  • "free lunch, many nice customers(in 6 reviews)

Cons
  • "(in 4 reviews)

  • "Half the patrons are drunk, they blow smoke in your face, and get into fights with each other(in 4 reviews)

More Pros and Cons

Reviews about "free food"

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  1. "Decent Job with Decent pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Table Games Operator in Niagara Falls, NY
    Recommends
    Positive Outlook

    I have been working at Seneca Resorts & Casinos for more than a year

    Pros

    Hourly Break with free food

    Cons

    smoking section can be bad for non smoker

    Advice to Management

    N/A

    Seneca Resorts & Casinos2016-05-24
  2. "It’s getting better but still needs work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Negative Outlook
    No opinion of CEO

    I have been working at Seneca Resorts & Casinos full-time for more than 3 years

    Pros

    Free food, fun pep rallies

    Cons

    Certain departments like to promote their friends rather than hard workers, the hiring process is drawn out and keeps teams short staffed for a long time, there is blatant favoritism among the managers, managers have openly expressed certain positions are expendable and don’t seem to care if the person stays in the position or not.

    Advice to Management

    Stop touting the “were a team” line if you aren’t going to treat us like one. Recognize and reward the hard workers instead of constantly criticizing and putting us down, and treat everyone the same. Then maybe there wouldn’t be such a high turnover!

    Seneca Resorts & Casinos2019-11-04
  3. Helpful (1)

    "Thick skin is mandatory"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Table Games Dealer in Salamanca, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Seneca Resorts & Casinos full-time for less than a year

    Pros

    The job is very easy The pay is great Co-workers are tight knit Free food on breaks 20 minute break every 40-80 minutes

    Cons

    You'll get sworn at, berated, and treated like a punching bag every shift Half the patrons are drunk, they blow smoke in your face, and get into fights with each other

    Advice to Management

    It's against policy to talk about other players, so the lack of empathy in that regard is understandable. Although it would be tremendously difficult to switch up the road map halfway through a shift.. opting to not have to deal to the same players for 8 hours would go a long way.

    Seneca Resorts & Casinos2018-03-19
  4. Helpful (1)

    "Bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Table Games Dealer in Buffalo, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Seneca Resorts & Casinos full-time for more than 5 years

    Pros

    Free food, offered college accredited courses for free.

    Cons

    Bad management: will pass over you if you are not Tier one native American. It does say they in their handbook they will have preference, so no, they are not an equal opportunity corporation even if they say they are. And to much favoritism.

    Seneca Resorts & Casinos2018-03-14
  5. Helpful (1)

    "Ehhhh"

    StarStarStarStarStar
     
    Recommends
    Neutral Outlook

    I have been working at Seneca Resorts & Casinos

    Pros

    Free food for working there

    Cons

    Long commute to get there

    Advice to Management

    Cheer up

    Seneca Resorts & Casinos2016-10-07
  6. "just started"

    StarStarStarStarStar
     

    I have been working at Seneca Resorts & Casinos

    Pros

    Free food, good tips and benefits

    Cons

    Midnight shift is mandatory when starting

    Seneca Resorts & Casinos2016-07-02
  7. "Dealer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jericho, NY
    Recommends
    Positive Outlook

    I worked at Seneca Resorts & Casinos part-time for more than a year

    Pros

    -Very good pay for part time job -High toke rate -Free food during shift breaks

    Cons

    -pretty high turnover -shift times -low employee morale

    Seneca Resorts & Casinos2015-07-30
  8. Helpful (1)

    "Great coworkers, but like any customer service position constantly dealing with people can get tiresome."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - D/R Floor Supervisor 
    Recommends
    Neutral Outlook

    I have been working at Seneca Resorts & Casinos full-time for more than 8 years

    Pros

    The people that you work with are for the most part all good people, they have a pretty good benefit package with 3% 401k match, and free food.

    Cons

    The clientele is for the most part decent people, but on a daily basis you are required to accommodate problem gamblers, chain smokers, and alcoholics who expect the world from you. The second had cigarette smoke is probably one of the biggest cons, also a very unrewarding job, nos sense of accomplishment when you punch out for the day. There is also a lack of experience in upper management.

    Advice to Management

    Try and keep entry level employees best interest in mind... they are your front line! Poor team morale makes for a poor customer service experience.

    Seneca Resorts & Casinos2015-02-03
Found 8 reviews