Seneca Resorts & Casinos "smoke" Reviews | Glassdoor

Seneca Resorts & Casinos Employee Reviews about "smoke"

Updated 19 Mar 2018

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3.1
58%
Recommend to a Friend
100%
Approve of CEO
Seneca Resorts & Casinos CEO Todd Gates
Todd Gates
8 Ratings
Pros
  • "Free food, offered college accredited courses for free(in 8 reviews)

  • "free lunch, many nice customers(in 6 reviews)

Cons
  • "(in 4 reviews)

  • "Half the patrons are drunk, they blow smoke in your face, and get into fights with each other(in 4 reviews)

More Pros and Cons

Reviews about "smoke"

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  1. "Seneca Niagara"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Seneca Resorts & Casinos full-time

    Pros

    Great Company to work for with alot of benefits for it's empolyees

    Cons

    Guests smoke and the hours and days off are not for everyone

    Advice to Management

    work to keep the great people around

    Seneca Resorts & Casinos2016-07-22
  2. Helpful (1)

    "Thick skin is mandatory"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Table Games Dealer in Salamanca, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Seneca Resorts & Casinos full-time for less than a year

    Pros

    The job is very easy The pay is great Co-workers are tight knit Free food on breaks 20 minute break every 40-80 minutes

    Cons

    You'll get sworn at, berated, and treated like a punching bag every shift Half the patrons are drunk, they blow smoke in your face, and get into fights with each other

    Advice to Management

    It's against policy to talk about other players, so the lack of empathy in that regard is understandable. Although it would be tremendously difficult to switch up the road map halfway through a shift.. opting to not have to deal to the same players for 8 hours would go a long way.

    Seneca Resorts & Casinos2018-03-19
  3. Helpful (2)

    "EVS"

    StarStarStarStarStar
    • Compensation and Benefits
     in Buffalo, NY
    Doesn't Recommend

    I worked at Seneca Resorts & Casinos for less than a year

    Pros

    Friendly co-workers, fair human resource dept.

    Cons

    when I was hired I choose to work part time hrs but my hrs were just short of fulltime and I was unable to receive benefits. also I was hired to work day hrs and was scheduled evenings. The second hand smoke is terrible.

    Seneca Resorts & Casinos2016-08-30
  4. Helpful (1)

    "Great coworkers, but like any customer service position constantly dealing with people can get tiresome."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - D/R Floor Supervisor 
    Recommends
    Neutral Outlook

    I have been working at Seneca Resorts & Casinos full-time for more than 8 years

    Pros

    The people that you work with are for the most part all good people, they have a pretty good benefit package with 3% 401k match, and free food.

    Cons

    The clientele is for the most part decent people, but on a daily basis you are required to accommodate problem gamblers, chain smokers, and alcoholics who expect the world from you. The second had cigarette smoke is probably one of the biggest cons, also a very unrewarding job, nos sense of accomplishment when you punch out for the day. There is also a lack of experience in upper management.

    Advice to Management

    Try and keep entry level employees best interest in mind... they are your front line! Poor team morale makes for a poor customer service experience.

    Seneca Resorts & Casinos2015-02-03
Found 4 reviews