You are an independent contractor but they want you to adhere to their format with the assumption that you will fail unless you follow their famous canned approaches. If you stick with them, there is a good chance you will make good money within a couple of years. The support from upper management seems to be good.
1. Unless you have some serious savings upon starting out you can depend on, prepare to run up your credit cards. When you begin, they tell you that "someone with your experience level will do more good in rural areas", so be prepared to become a road warrior, stay in low-rent motels and grab burgers for lunch. The training initiation fee of $599 is also out of pocket. Instead of providing you with a field trainer, they put you into a 3-day training session then throw you to the wolves, all the time in rural areas to begin with.
2. The pre-set appointments they promise are lukewarm, at best. Some of the people you contact don't know why you're even ringing their doorbell. Some of the people they set up for you to contact are in their 90's and really don't care about changes in medigap coverage.
3. Poor life/home balance. You are assigned a "phone coach" in the beginning, a type "A" personality who lives and breathes Senior Healthcare. He comes complete with pom-poms and tries to cheerlead you into working longer and harder. These people seemingly have no life other than their jobs. This might be ok for a single individual just beginning a sales career, but not for a veteran in outside sales.
4. They emphasize a "one-call close" and advise you to explain to the client that you don't visit their area often, and that there are critical changes coming up in Medicare, so "buy today" ! so if you're comfortable with leaning on seniors the first time you encounter each other, then this may be for you. They also supply you with internet articles and copies from other publications that disparage competitive medigap supplement companies, which I found to be borderline unethical.
5. Their training is completely out of your pocket, and is fast and furious. They have you come to Dallas for 2 days, then attend an all-day webinar on day 3. They then throw you to the wolves with appointments the next 2 days and subsequent weeks. You feel like a fish out of water, fumbling around for information and trying to remember the canned approaches.
Advice to Management
If the training indeed costs as much as you say, why not keep more people by utilizing your capital expenditures better by providing field training at first instead of when you are about to lose consultants ? This seems to be counter-productive and paradoxical.
Provide some type of training stipend and help out with wear and tear of consultants' vehicles if you want to attract who you're looking for. Dangling a carrot in front of consultants only works if they are able to rent motel rooms and put gas and tires on their vehicles.
Don't blow smoke-tell new consultants upfront that they will be assigned to rural areas and exactly what to expect. What you currently tell newbies is vague, at best.
I worked at Senior Healthcare Consultants full-time (More than a year)
None. Unless you consider making the company owner more money to throw/flash around to lure more people into the company with the pipe dream of making the kind of money he does, which is all shady money anyway.
This is not a real job. It's the equivalent to working for an MLM but with mandatory fees and crazy rules and regulations.
Advice to Management
N/A. Open your eyes, stop drinking the koolaid.
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