Senior Helpers Reviews | Glassdoor

Senior Helpers Reviews

Updated November 21, 2017
114 reviews

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Current Employees

3.6
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Peter Ross
21 Ratings

114 Employee Reviews

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Pros
  • Flexible schedules, good job for students, good pay for part time job (in 6 reviews)

  • They are very professional and considerate of their employees and clients (in 6 reviews)

Cons
  • Low Pay and No benefits or time off (in 15 reviews)

  • very low pay, driving long distances (in 12 reviews)

More Pros and Cons

  1. "The first job I’ve came to enjoy."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Caregiver, CNA in Wabash, IN
    Current Employee - Caregiver, CNA in Wabash, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Senior Helpers part-time

    Pros

    I love working with elderly in home and also the nursing home I work at. But the best part is that in home I am able to take my time and get to know my client as a person instead of a client. There are awesome relationships we build with trust and understanding that I just love.

    I am a full time college student with another part time job in a nursing home as a CNA and the hours for both jobs are extremely flexible.

    I also like the fact that they care about their employees. I started at 9.50$ an hour and within six months I now make 12$ because I go above and beyond expectations and make being a caregiver my passion instead of job. It’s really nice.

    Cons

    Every once in a while there isnt the best communication, but honestly- when is there perfect communication? Just like any other place there are always going to be misunderstandings. You just have to deal with them and move on.


  2. "Customer Service Agent"

    StarStarStarStarStar
    Current Employee - Customer Service Representative in Gaither, MD
    Current Employee - Customer Service Representative in Gaither, MD

    I have been working at Senior Helpers part-time

    Pros

    excellent benifits, salary raises

    Cons

    working late at times.

  3. "Caregiver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Caregiver, CNA, HOMEHEALTH AID in New Bedford, MA
    Current Employee - Caregiver, CNA, HOMEHEALTH AID in New Bedford, MA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Senior Helpers full-time (More than a year)

    Pros

    Great clients nice schduler before but she left

    Cons

    Not enough hour. No compassion to caregiver no appreciation for the hrs you stayed cause no coverage for next shift no bonus

    Advice to Management

    Pay raises appreciation no certificate of jobs done great or gping above your needs working over your hrs


  4. "Home health aid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Senior Helpers full-time

    Pros

    Getting to meet such wonderful clients

    Cons

    Traveling sometimes is a bit of a drive to some clients


  5. "All that glitters, isn't gold."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CNA in Wilmington, NC
    Current Employee - CNA in Wilmington, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Senior Helpers full-time (Less than a year)

    Pros

    flexible hours, office staff is pleasant

    Cons

    lack of communication, overworked, underpaid, too much expected, scheduling issues, we are sold as underpriced caregivers who double as a maid service.

    Advice to Management

    There are many areas that need a TON of work done to bring them up to a level that is acceptable. Scheduling has been the biggest headache of all. It isn't healthy for the work relationship to leave workers in the dark about their hours. Also, maybe it is time to invest in a scheduling system other than what is operating currently. COMMUNICATION is key! There should always be an open line of communication from the office to the workers. Maybe hiring an extra person to double check with new clients, double check schedules, ect. Bring back benefits! Give more bonuses, and stop rigging the time and half to where you don't pay what is deserved.


  6. "Good starting place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Health Caregiver
    Current Employee - Home Health Caregiver
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Senior Helpers part-time (More than a year)

    Pros

    Very flexible with hours
    You can decide whether or not you want to continue with one specific client
    Managers are very hands on

    Cons

    Their mileage reimbursement program isn't enough to make up for gas
    It can be hard to get enough hours with pay that isn't that great

    Advice to Management

    Do direct repayment for mileage
    Increase pay to keep turnover lower


  7. "Companion Home Health Aid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Companion in Jamesport, NY
    Current Employee - Companion in Jamesport, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Senior Helpers part-time (More than a year)

    Pros

    Absolutely the Best Home Companion\Home Health Care Company on the East End. The Owner/Bosses are Very Hands On. Meeting every Client with a full assessment before sending a companion/Care Giver that fits well with the needs of the client. Go above and beyond to fit the scheduling needs of all of their employees. Seriously an absolute Honor working for them. If you are looking for a job that is rewarding in iteslf, and has some of the most amazing caring Owners/Bosses at a decent starting rate. With room for growth then Home Office Jamesport,NY Senior Helpers is where its at.

    Cons

    There are None I have no Complaints

    Advice to Management

    Keep Up the Great Work.

  8. "Caregiver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Senior Helpers (More than 10 years)

    Pros

    Good management ,on time paper work

    Cons

    Not enough client for my desire shifts

    Advice to Management

    Advertising more


  9. "Scheduling coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Scheduling Coordinator in Appleton, WI
    Current Employee - Scheduling Coordinator in Appleton, WI
    Recommends
    Positive Outlook

    I have been working at Senior Helpers full-time (More than 3 years)

    Pros

    Family oriented and great management/owners

    Cons

    There are no cons as far as I can see.

    Advice to Management

    Keep up the good work


  10. "Best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CNA in Framingham, MA
    Current Employee - CNA in Framingham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Senior Helpers full-time (More than a year)

    Pros

    They are good listeners,they care about us as aides so much,what I love most is that they update you about the job before you start it and you given the opportunity to say yes or no,and if no they look for another one for you.

    Cons

    I don't have any cons

    Advice to Management

    We need a little raise if at all we meet difficult clients 🙈🙈but still our pay is the best .


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