Senior Service America Reviews | Glassdoor

Senior Service America Reviews

Updated May 9, 2017
7 reviews

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2.6
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Recommend to a friend
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Tony Sarmiento
2 Ratings

Employee Reviews

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  1. "Accounting intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern in North Lauderdale, FL
    Former Intern - Anonymous Intern in North Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Senior Service America as an intern (Less than a year)

    Pros

    Service America is a friendly environment

    Cons

    I don’t have any negative comment

    Advice to Management

    yes


  2. "Adfmin Asst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Senior Service America (More than a year)

    Pros

    Friendly workplace environment.
    Safe office. Free parking

    Cons

    Wage stagnation/federally funded /Lagging industry rates.

  3. Helpful (1)

    "Community Relations Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Senior Service America full-time (More than 3 years)

    Pros

    Very Competitive Base Salary Offered

    Cons

    No Company Credit Card for Expenses


  4. Helpful (2)

    "Take from a low level employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wait Staff
    Current Employee - Wait Staff
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Senior Service America part-time (Less than a year)

    Pros

    Good Hours
    Reasonable pay
    Free food
    Nice fellow employees (not management or HR)
    ....Overall a good job

    Cons

    Pay is ok
    VERY understaffed
    Management is a mess and other admin level employees are crushed with work
    Can give too many hours
    Supervisor is never around
    Many people have quit (low level and management)
    One building is never stocked
    Mean, rude, picky, uptight, and senile resident who need more care

    Advice to Management

    HIRE MORE PEOPLE
    Stop being peppy and shallow and listen to your employees
    Organize yourself
    Hold supervisors accountable to come in


  5. Helpful (5)

    "Cowardly, Dogmatic and Authoritarian Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Silver Spring, MD
    Current Employee - Anonymous Employee in Silver Spring, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Senior Service America full-time

    Pros

    Good Benefits Package, including full health benefits for HMO, 4% matching 401k, paid vacation and medical leave. Many talented employees.

    Cons

    Company has three grant funded programs, each are poorly managed and dwindling in funding. There is no leadership within the organization. For personal gain, the ED buys his way on boards that have nothing to do with low income seniors. He rules with iron fists and has no vision or leadership qualities. He has no experience running organizations and only has a HS education. He hides behind his management team like a coward.

    Mid and upper management are puppets and manage in the same style as the ED, in a very dogmatic, controlling, surreptitious and authoritarian manner. There is little trust given to employees. There is no strategic plan or direction for the organization. The organization has reached its capacity with the current leadership, the board is non-existent and any potential or opportunities for growth are quickly dismissed my the ED. There are no opportunities for growth.

    Advice to Management

    Respect and listen to the pool of talent within your employees. Invest in your employees. Trust them and recognize them for their individual gifts. Create an atmosphere that supports and encourages creativity.


  6. Helpful (3)

    "Worst employer I've ever worked for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Doesn't Recommend
    Neutral Outlook

    I worked at Senior Service America as a contractor (More than 3 years)

    Pros

    Okay benefits. Flexible if you get sick.

    Cons

    From the USEPA web site: "The Senior Environmental Employment (SEE) Program provides an opportunity for retired and unemployed older Americans age 55 and over to share their expertise with the Environmental Protection Agency (EPA)."

    SSAI is one of the contractors supporting the SEE program. Think of a SEE job with this company as essentially a step above volunteering and you won't be disappointed. Salaries are minimum wage or slightly above but nowhere near comparable federal salaries. The maximum wage ceiling is incredibly low. In the current job market, one could consider this a potentially exploitative situation for those 55 and up who are having difficulty finding other employment. Administrative staff at the home office make many errors so you have to watch your time sheets and pay receipts carefully. Although this program was never designed to meet essential EPA program needs, it gets used for just this purpose. Employees have little recourse through SSAI if a problem arises. Management is incompetent and not even aware of the stipulations within it's own employee handbook.

    Advice to Management

    Hire competent managers, improve your accounting practices, pay your employees a more reasonable wage and increase your pay range, be nicer to your people, make an effort to understand and support your employees in a dispute.


  7. Helpful (3)

    "Autocratic, Top-Down Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Great Benefits Package, including full health benefits, matching 401k, paid vacation and medical leave. There are lots of terrific co-workers!

    Cons

    Atmosphere of distrust and secrecy; unrealistic expectations of employees; no strategic plan; sudden change in direction without explanation or guidance.

    Advice to Management

    Consider employees "partners" in achieving goals and really listen to them. They have a lot to offer. Be more inclusive.