Sephora Cashier Reviews | Glassdoor

Sephora Cashier Reviews

Updated May 20, 2017
127 reviews

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US - All Cities Cashier

3.5
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Employee Reviews

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Pros
  • I have never had a career in which work/life balance is a priority to the company that I work for (in 100 reviews)

  • Friendly ppl environment free products (in 158 reviews)

Cons
  • Work life balance is also a definite con (in 157 reviews)

  • There is no work life balance because there isnt enough staff to cover you a weekend (in 45 reviews)

More Pros and Cons

  1. "cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in New York, NY
    Former Employee - Cashier in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I loved working here such a great environment

    Cons

    there were really no cons t was amazing

    Advice to Management

    just communicate better


  2. "Not a great place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in New York, NY
    Former Employee - Sales Associate/Cashier in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Sephora part-time (More than a year)

    Pros

    Gratis, learn about new products and styles, discount

    Cons

    No advancement, coworkers are stuck up, no sympathy of anykind

    Advice to Management

    Find different managers and leafs that actually promote company values


  3. Helpful (2)

    "god experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in New York, NY
    Former Employee - Cashier in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sephora full-time (Less than a year)

    Pros

    gratis, sephora training is amazing, good hours

    Cons

    cattyness at its best, sephora artists used a deameaning tone speaking to new hires

    Advice to Management

    train senior artists on work ethic


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  5. Helpful (1)

    "Ok experience for a retail store"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Northridge, CA
    Former Employee - Sales Associate/Cashier in Northridge, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sephora part-time (Less than a year)

    Pros

    Fast paced busy environment, good retail experience.

    Cons

    Catty coworkers, crowded staff, unorganized scheduling


  6. "Great place to work, except when hours are involved"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Costa Mesa, CA
    Current Employee - Cashier in Costa Mesa, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Sephora part-time (More than a year)

    Pros

    I love the people I work with! The gratis is something to look forward too, especially if you love makeup. I also learned a lot of tips and tricks while working here. I work at the south coast plaza store. I have been trained to keep a professional manner at all times in a very high end mall.

    Cons

    The hours can get drastically cut. Luckily I have a 2nd job to get by. But, I would rather work here full time. Cast directors are the ONLY ones that get full time work. They are usually the happiest because they have nothing to worry about.


  7. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Los Angeles, CA
    Current Employee - Cashier in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sephora part-time (Less than a year)

    Pros

    the respect of life/work balance. the discount is great. the work atmosphere is so fun and uplifting.

    Cons

    having to wear full makeup all the time. how crazy it gets during different seasons. being "on stage" so you have to constantly have a smile on your face.

    Advice to Management

    patience.


  8. Helpful (2)

    "no training, bad management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Poughkeepsie, NY
    Current Employee - Cashier in Poughkeepsie, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Sephora part-time (More than a year)

    Pros

    nice discount (20% all items, 40% Sephora collection), flexible with hours, 401k retirement plan and benefits

    Cons

    management plays favorites, does not know how to manage properly, no training for job yet expects you to have extensive knowledge, cashiers are treated like second-class citizens and never get help even when it is not busy

    Advice to Management

    treat cashiers better. they are the backbone of your customer service


  9. "Fun Place to Work with Perks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal Cashier and Operations in Atlanta, GA
    Current Employee - Seasonal Cashier and Operations in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sephora part-time (Less than a year)

    Pros

    I really like my co-workers, they are great people who strive to do their best. The hourly rate is decently good for part time retail work. Management is good about making sure you get breaks even for shorter shifts, and they are approachable. Over the holidays management arranges pot-lucks or will cater food over the weekend. Vendors will often bring in food as gifts as well. We receive 40% off Sephora brand discount, and 20% off other products as an employee. When the store performs well we also get gratis pulls, and you get some free products from the World you work in. The store is always busy so work feels like it moves quickly.

    Cons

    Hours will get cut if the store can't reach it's sometimes unreasonable goals, my team has a swearing problem which feels unprofessional. I really don't like Sephora's return policy, it's too loose and products are thrown away with a huge amount of waste, Any cons associated with retail( standing on feet, customers, nights/weekends,ect),

     I work in operations and there is a subtle feeling that skin, operations and cashwrap are inferior to color based on that we don't receive standard uniforms or nametags, and we also receive less gratis and no opportunity for service contests. We are also assumed to be thieves by our managers and have to have our personal belongings searched before we leave the store which feels invasive and at times humiliating. There is essentially nothing you can do when you know someone has stolen an item.

    Advice to Management

    Change the return policy so that it is more strict, that is why we offer free samples. Improve security measures so you don't have to search your employees and thieves will be held accountable.


  10. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Atlanta, GA
    Former Employee - Sales Associate/Cashier in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sephora part-time (Less than a year)

    Pros

    Great pay, awesome co workers! I loved working at Sephora over the summer and it really boosted my experience in makeup.

    Cons

    Some of the hours didn't fit my schedule as perfectly as I hoped but they were still accomadating

    Advice to Management

    Nothing really, it was really great to see the culture and work behind the makeup wonderland that is sephora


  11. "seasonal cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Cashier in Tukwila, WA
    Former Employee - Seasonal Cashier in Tukwila, WA
    Recommends
    Approves of CEO

    I worked at Sephora part-time (More than a year)

    Pros

    So much free product and a great employee discount!

    Cons

    I don't feel like I was there long enough to experience any cons