Sephora Reviews | Glassdoor

Sephora Reviews

Updated February 18, 2017
1,788 reviews

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US - All Cities Full-time Part-time

3.7
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1,788 Employee Reviews

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Pros
  • Sephora has great work-life balance (in 89 reviews)

  • Gratis": free products for employees to try out (in 148 reviews)

Cons
  • My work life balance was way off (in 147 reviews)

  • There is no work life balance because there isnt enough staff to cover you a weekend (in 44 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Feels like Family"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in White Plains, NY
    Current Employee - Beauty Advisor in White Plains, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sephora part-time (Less than a year)

    Pros

    Great Management staff, Company values are great and can help you in your own life (not just on stage), team playing coworkers which is great for new people on stage, gratis, discount, prep before every shift by management.

    Cons

    Having to return goods to your own store ( I live an hour away from mine), not being able to get the 1000 pt perk rewards (I've been a VIB Rouge for years, but because I work for Sephora now, I am not able to get those rewards).

    Advice to Management

    Keep up the good work!


  2. "Awsome Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance Technician in Perryman, MD
    Current Employee - Maintenance Technician in Perryman, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sephora full-time (Less than a year)

    Pros

    Excellent Salaries, Awsome Benefits, Great Work Place

    Cons

    Management is a little disorganized and contradicting sometime.


  3. "Fun but high pressure"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier
    Former Employee - Sales Associate/Cashier
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sephora part-time (Less than a year)

    Pros

    The makeup
    The co workers
    The free makeup and discounts

    Cons

    Low pay
    High expectations
    Lied to me about hiring me on part time after I was seasonal
    I was a cashier and every minute we didn't have a customer we needed to be cleaning, stocking or fixing things frantically.

    Advice to Management

    Focus more on the positive, this job should be fun!


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  5. "Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing co-workers and flexible schedule.

    Cons

    Not enough hours scheduled every week

    Advice to Management

    Hire less people and give the hours saved to current cast


  6. "Love My Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier
    Current Employee - Cashier
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sephora part-time (Less than a year)

    Pros

    GRATIS
    401K
    time to go backstage and watch videos about new products and new things being launched in stores
    contests and fun incentives
    being able to be surrounded by high-demand product
    you can be artistic
    good transfer program

    Cons

    SOME management DEPENDING on the store
    hard to move up unless a position opens
    hours get cut if you don't make your goals

    Advice to Management

    If there is talent that is not in color or skin that is either stuck in cash wrap or ops, you should move them up. Some color artists are in color only because they have been with Sephora for a while, but if there is clear talent that could help the company, then they should not be limited to only being a cashier. I was also told that everyone has to start either in ops or at cash wrap before being able to be in skin or color, then my store director hired a number of people straight into color with no past Sephora experience. I would like management to be more consistent in what they tell their employees because if I had waited 5 months to apply I would probably be in color rather than at the Cashwrap.


  7. "Location, Location, Location"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sephora full-time (More than 3 years)

    Pros

    fun
    options to move up
    free product/gratis
    great training programs
    YOU GET TO PLAY IN MAKEUP ALL DAY

    Cons

    atmosphere can be catty
    forced to wear specific makeup products daily
    UGLY uniforms
    customers can be gross/rude

    Advice to Management

    do not choose favorites! I have worked at three different stores for this company and some stores are amazing, and some stores are terrible. some stores respect the hard work and dedication you have to the company, and will move you up. and other stores will use you for all that you have and dangle promotions in front of your fave that they never plan to give you. if there's one thing this company needs lo learn is respect for those who pour their heart out into the company and dedicate years of their life to Sephora. my advice for management is to not let your personal opinions of a person get in the way of how you decide to promote them. employees should be judged on how well they preform at work, not who they are once the tunic comes off.


  8. "Great place to grow"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Teaches you about teamwork and working with people, great for growth

    Cons

    retail schedule and holiday schedule


  9. "Best Job"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at Sephora (Less than a year)

    Pros

    The free stuff you get

    Cons

    Don't get the perks anymore


  10. "Okay job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Service is good and team is on point

    Cons

    No cons for this work


  11. "Makeup Artist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sephora part-time

    Pros

    Leadership tries to cultivate a good working culture. Discounts for all products, including special discounts on certain items through out the year, gratis.

    Cons

    Not consistent through out all stores with management/leadership. Hard to move up in the company, and when you do, the pay scale is almost not worth it.



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