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Sephora Reviews

Updated January 21, 2018
1,246 reviews

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3.6
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1,246 Employee Reviews

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Pros
  • I have never had a career in which work/life balance is a priority to the company that I work for (in 118 reviews)

  • Friendly ppl environment free products (in 176 reviews)

Cons
  • The schedules are also released 3-4 days prior to the week it's for- so much for work-life balance (in 176 reviews)

  • Little pay, no work-life balance (in 52 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (15)

    "Great values in a Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Education Consultant in Sacramento, CA
    Current Employee - Senior Education Consultant in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sephora full-time (More than 5 years)

    Pros

    I love working for Sephora and what Sephora stands for. Going on a beauty journey with so many different clients is so rewarding. You learn so many great communication skills, selling skills, multitasking skills, and just great people skills. Not to mention you learn so much about the beauty industry!

    Cons

    It's retail, hours can be tough.

    Advice to Management

    Keep developing your staff!


  2. "Its alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Seattle, WA
    Current Employee - Consultant in Seattle, WA
    Recommends

    I have been working at Sephora part-time (More than 3 years)

    Pros

    Gratis
    Fun environment
    20% discount on all merchandise and 40% on sephora collection items.
    I was able to work part time going through college.

    Cons

    Management could make or break the work environment. Leads can often be passive aggressive and uptight. Employees can also be kind of clique-y. There isn't a lot of room for growth and working retail sucks no matter where you go mostly because of inconsistent work schedules and not to mention working weekends. Standing all day sucks too.

    Advice to Management

    Hiring better leads could definitely create a more welcoming workplace

  3. "Changes store layout, processes, and graphics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Fayetteville, AR
    Current Employee - Operations Manager in Fayetteville, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sephora full-time (More than 3 years)

    Pros

    Get to see new product coming out and get to review products and learn about them. Constantly doing new changes.

    Cons

    Long hours for little pay out, consistently doing processes under pressure and little communication often times by yourself lifting heavy objects


  4. "Awesome!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cash Wrap in Ann Arbor, MI
    Former Employee - Cash Wrap in Ann Arbor, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sephora part-time

    Pros

    Great company that is dedicated to the client and employees. They love learning new things and passing them along to the employees.

    Cons

    None that I can think of.


  5. "Alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Color Consultant in Los Angeles, CA
    Current Employee - Color Consultant in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sephora part-time (More than 3 years)

    Pros

    Free makeup , room to move up

    Cons

    Micromanaged, didn’t like the outfits

    Sephora Response

    Jan 22, 2018 – Manager, Employer Brand and Recruiting Operations

    Thank you for your review! Who doesn't love free product? :) Good news is that we're in the middle of designing new uniforms. We unveiled the first sneak peek last August at our Store Directors... More


  6. Helpful (1)

    "Interview ridiculous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Consultant in Fayetteville, NC
    Current Employee - Product Consultant in Fayetteville, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sephora part-time (More than a year)

    Pros

    You work at Sephora

    Cons

    I’ve never worked so hard for such little pay

    Advice to Management

    Better interview process focus on training people to do better makeup


  7. "Not Much Space For Growth (Sephora Inside JC Penny)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Product Consultant in Glendale, CA
    Former Employee - Product Consultant in Glendale, CA

    I worked at Sephora part-time (More than 3 years)

    Pros

    -Great Co-workers
    -Employee discounts for Sephoras Inside JC Penny and for JC Penny
    -Fun Environment
    -Very educational

    Cons

    -There wasn't much opportunity for growth
    -The managers and the leads are the only ones who are full time

  8. "Loved Working For This Company"

    StarStarStarStarStar
    Former Employee - Sales in New York, NY
    Former Employee - Sales in New York, NY
    Recommends
    Positive Outlook

    I worked at Sephora part-time (More than a year)

    Pros

    Fun, perks, fairness, sociable, helping people

    Cons

    Sometimes the hours could be long

    Sephora Response

    Jan 10, 2018 – Manager, Employer Brand and Recruiting Operations

    Thank you for leaving a review and sharing your experience! Thrilled to see you felt like you could help people and make an impact in your job -- that's my absolute favorite part of working at... More


  9. "very good makeup store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Victorville, CA
    Current Employee - Anonymous Employee in Victorville, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sephora part-time (Less than a year)

    Pros

    has very friendly service and very good brands of makeups

    Cons

    Will sometimes be very expensive

    Advice to Management

    have more brand deals out


  10. Helpful (2)

    "Do NOT work here if you are going to school."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Perryman, MD
    Former Employee - Warehouse Associate in Perryman, MD
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Sephora full-time (Less than a year)

    Pros

    Competitive pay, decent hours at least.

    Cons

    Hours are fine if you are not worried about any extra opportunities such as college or making time for family.

    Advice to Management

    When you say you have a weekend shift, make sure you let people know if it is only a temporary shift.


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