Sephora Reviews | Glassdoor

Sephora Reviews

Updated February 27, 2017
1,804 reviews

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US - All Cities Full-time Part-time

3.7
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1,804 Employee Reviews

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Pros
  • I have never had a career in which work/life balance is a priority to the company that I work for (in 89 reviews)

  • Gratis": free products for employees to try out (in 148 reviews)

Cons
  • My work life balance was way off (in 147 reviews)

  • There is no work life balance because there isnt enough staff to cover you a weekend (in 44 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Feels like Family"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in White Plains, NY
    Current Employee - Beauty Advisor in White Plains, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sephora part-time (Less than a year)

    Pros

    Great Management staff, Company values are great and can help you in your own life (not just on stage), team playing coworkers which is great for new people on stage, gratis, discount, prep before every shift by management.

    Cons

    Having to return goods to your own store ( I live an hour away from mine), not being able to get the 1000 pt perk rewards (I've been a VIB Rouge for years, but because I work for Sephora now, I am not able to get those rewards).

    Advice to Management

    Keep up the good work!


  2. "A lot of pressure and stress"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Education Lead
    Current Employee - Education Lead
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Sephora full-time (More than a year)

    Pros

    Good benefits
    Free product
    Travel
    Training directly from brands
    discount

    Cons

    exempt team
    Lack of team work
    drama-filled
    not a lot of hours


  3. "Sephora PRO Artist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pro Artist in San Francisco, CA
    Former Employee - Pro Artist in San Francisco, CA
    Recommends
    Positive Outlook

    I worked at Sephora full-time (More than 5 years)

    Pros

    The education you recieve there, will help propel your career

    Cons

    The corporate ideas, Don talents translate well to the store level


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Amazing company but has its downfalls"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sephora part-time

    Pros

    You get to meet awesome people from other brands. Every so often you get gratis which are free products from the company. Awesome work environment when working with the right people.

    Cons

    If you work for a store that has passionate and caring management, it really is the perfect job. But if management is there to just get a job down without taking into consideration the needs of the employees then it can be very dreadful. Some managers have a way of taking out the fun and spark of working at Sephora and many cast members resent people in management who are like that.

    Advice to Management

    If you are not there because you have an actual passion for the industry and you are someone who doesn't know how or like to have fun then your cast members will resent you for it. Most of the girls who apply to Sephora are attracted to glam and fun atmosphere that it gives off. But once you take that away you can expect a very high turnover rate.


  6. "Assistant manager of product development"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sephora full-time

    Pros

    great place to work for women

    Cons

    Overtime, late nights, pressure, workload


  7. "Sr. Program Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Program Manager in San Francisco, CA
    Current Employee - Senior Program Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sephora full-time (More than 5 years)

    Pros

    Respected, developed, challenged, great people,

    Cons

    needs more technology integration and structure


  8. Helpful (1)

    "Career of My Life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Specialist in Canoga Park, CA
    Current Employee - Client Service Specialist in Canoga Park, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sephora full-time (Less than a year)

    Pros

    SEPHORA, unlike many retailers really strives to live by their values. I have never had a career in which work/life balance is a priority to the company that I work for. Direct management strives to develop cast from new hire to exempt. There are always a challenge and there is always something new to learn.

    Cons

    I am currently 100% fulfilled in my career path.

    Advice to Management

    Continue to ensure values are in action! Our values set the pace for building the best cast in the beauty business!


  9. "Skincare lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sephora full-time

    Pros

    Fun environment to work. You get gratis from other brands

    Cons

    You need open availability, even weekends. Sometimes no social life


  10. "love it"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    its a great kickstart for your beauty career and so much more. unlimited opportunities in everything you can think of. It is up to you what you make out of it.

    Cons

    Honestly the best company i have worked for.


  11. "Great first job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sephora part-time

    Pros

    Profit sharing depending on store sales each month, great 401k contribution matching, free stuff

    Cons

    Culture of vanity, not much room for growth



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