Sephora Reviews | Glassdoor

Sephora Reviews

Updated October 16, 2017
1,194 reviews

Filter

Filter

US - All CitiesFull-timePart-time

3.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO

1,194 Employee Reviews

Sort: PopularRatingDate

Pros
  • I have never had a career in which work/life balance is a priority to the company that I work for (in 110 reviews)

  • Friendly ppl environment free products (in 167 reviews)

Cons
  • The schedules are also released 3-4 days prior to the week it's for- so much for work-life balance (in 169 reviews)

  • Little pay, no work-life balance (in 49 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (8)

    "Great values in a Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Education Consultant in Sacramento, CA
    Current Employee - Senior Education Consultant in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sephora full-time (More than 5 years)

    Pros

    I love working for Sephora and what Sephora stands for. Going on a beauty journey with so many different clients is so rewarding. You learn so many great communication skills, selling skills, multitasking skills, and just great people skills. Not to mention you learn so much about the beauty industry!

    Cons

    It's retail, hours can be tough.

    Advice to Management

    Keep developing your staff!


  2. "Senior education manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sec in New York, NY
    Current Employee - Sec in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sephora full-time (Less than a year)

    Pros

    teaching and inspireing associates. Working with clients.

    Cons

    Hours, retail, lack of pay, not enough help

  3. "Amazing Community"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Color Consultant in Fort Worth, TX
    Former Employee - Color Consultant in Fort Worth, TX
    Recommends
    Positive Outlook

    I worked at Sephora part-time (More than a year)

    Pros

    - Fun place to work
    - Great staff

    Cons

    - tend to overhire - hard to get hours
    - hard to move up

    Advice to Management

    be more intentional about developing employees


  4. "Cash-wrap"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Greeter in Huntington Beach, CA
    Former Employee - Cashier/Greeter in Huntington Beach, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sephora part-time (Less than a year)

    Pros

    You work with all types of people and will easily make a couple of life long friends, the pay is pretty good, you can move up if you show your worth it
    Hours can be tricky but they do well to help you out

    Cons

    If you get America as your manager- you’re life will most likely be hell
    Hours can be tricky but they do well to help you out

    Advice to Management

    Be nice to everyone. Not everyone likes you either, but we can all be pleasant.


  5. "Product is more like being a salesman"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager, Ecommerce in San Francisco, CA
    Current Employee - Senior Product Manager, Ecommerce in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Sephora (More than 3 years)

    Pros

    Tons of gratis, great people. Big on education for Physical product that is sold in stores. Really feel connected to stores

    Cons

    Poor leadership afraid to make decisions for fear of upsetting their peers. It’s a bit of the death by consensus here. You spend more time selling your idea than you do actual product management

    Advice to Management

    Please grow a pair and stand behind your team


  6. Helpful (1)

    "Amazing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Color Consultant in Santa Rosa, CA
    Former Employee - Color Consultant in Santa Rosa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sephora part-time (More than 3 years)

    Pros

    -Everyone loves their job here
    -play with whatever products & receive ridiculous amounts of gratis
    -Lets you be creative
    -Room for growth in the company
    -Truly invested in your future
    -Team Oriented environment, no competition for commission

    Cons

    I can't name one con honestly!

    Advice to Management

    You're doing great!! <3


  7. "Product Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sephora Product Consultant in Culver City, CA
    Former Employee - Sephora Product Consultant in Culver City, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Sephora part-time (More than a year)

    Pros

    great discounts, get to meet alot of people. good way to learn how to do makeovers

    Cons

    too much multitasking, managers we not properly trained. no training was given

    Advice to Management

    get trained

  8. Helpful (2)

    "Great perks and freebies, but the makeup culture can be stifling and fake"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Skincare Consultant in Indianapolis, IN
    Former Employee - Skincare Consultant in Indianapolis, IN
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Sephora part-time (Less than a year)

    Pros

    You get to spend all day playing with makeup and perfume, you receive free makeup and other products once a week, can take home as many samples as you want, and receive discounts on products

    Cons

    Many superficial people work there as well as shop there. There is an expectation to push products to customers even when they clearly are not interested.

    Advice to Management

    Checking purses makes employees feel distrusted


  9. "Sephora Color NY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Color Consultant in New York, NY
    Current Employee - Color Consultant in New York, NY

    I have been working at Sephora part-time (More than 3 years)

    Pros

    Company values and opportunity for elevation. Sense of equality and respect between managers and employees.

    Cons

    No work-life balance! Elevation gets pushed back for so long. Appraisals are never enough!


  10. "Fragrance Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fragrance Consultant in Chicago, IL
    Former Employee - Fragrance Consultant in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sephora part-time (More than a year)

    Pros

    Work-life balance - seriously they let me take a 3-month leave of absence.

    Cons

    Retail
    not enough training
    sent home on slow days


Showing 2,514 of 2,589 reviews
Reset Filters