Sephora Reviews | Glassdoor

Sephora Reviews

Updated April 24, 2017
1,894 reviews

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US - All Cities Full-time Part-time

3.7
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1,894 Employee Reviews

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Pros
  • I have never had a career in which work/life balance is a priority to the company that I work for (in 99 reviews)

  • Gratis": free products for employees to try out (in 155 reviews)

Cons
  • Work life balance is also a definite con (in 155 reviews)

  • There is no work life balance because there isnt enough staff to cover you a weekend (in 44 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "Feels like Family"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in White Plains, NY
    Current Employee - Beauty Advisor in White Plains, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sephora part-time (Less than a year)

    Pros

    Great Management staff, Company values are great and can help you in your own life (not just on stage), team playing coworkers which is great for new people on stage, gratis, discount, prep before every shift by management.

    Cons

    Having to return goods to your own store ( I live an hour away from mine), not being able to get the 1000 pt perk rewards (I've been a VIB Rouge for years, but because I work for Sephora now, I am not able to get those rewards).

    Advice to Management

    Keep up the good work!


  2. "Beauty Studio Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Studio Captain in San Francisco, CA
    Current Employee - Beauty Studio Captain in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Sephora full-time (More than 3 years)

    Pros

    Gratis, flexible hours, good pay for retail, lots of education, and training.

    Cons

    Retail environment, high goals, must be great with people, sales environment, extremely fast paced. Must be able to multitask.

    Advice to Management

    Promote more from within. More feedback sessions with management. Perhaps report cards for upper levels.


  3. "Education Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sephora full-time

    Pros

    While Gratis is wonderful. Sephora offers not just a cosmetic job but an environment with a great culture where the employees there truly want to be there.

    Cons

    management lacks some proper Leadership training


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great if you love makeup"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sephora part-time

    Pros

    Discount, Free products, customers are always friendly

    Cons

    pay could be better but that doesn't have to do with the store itself


  6. "Not a great place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in New York, NY
    Former Employee - Sales Associate/Cashier in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Sephora part-time (More than a year)

    Pros

    Gratis, learn about new products and styles, discount

    Cons

    No advancement, coworkers are stuck up, no sympathy of anykind

    Advice to Management

    Find different managers and leafs that actually promote company values


  7. "There is a Bigger Picture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Skin Care Consultant
    Current Employee - Skin Care Consultant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sephora part-time

    Pros

    Sephora really takes the time to educate and mold it's employee. It's a win for anyone with the the right mindset. People look up to the cast at Sephora!

    Cons

    It's retail, you are on your feet and yes, you have to work with people :)

    Advice to Management

    N/A


  8. "EHHHH"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    discounts , awesome co workers , and free makeup

    Cons

    bad Management , bad scheduling , manger picks a lot of favorites

    Advice to Management

    get it together


  9. "Amazing education; classic retail management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Skincare Advisor in New York, NY
    Former Employee - Skincare Advisor in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sephora part-time (More than a year)

    Pros

    - Fantastic education on makeup, skincare, even fragrance.
    - Fun, energetic environment
    - Surprising pay and benefits for retail
    - Potential for growth if you want it

    Cons

    - Classic retail management issues. Playing favorites, making examples of some while letting others slide.
    - If you don't act like you LOVE Sephora, you'll be scrutinized
    - Work/life balance can be an issue

    Advice to Management

    Management should be more flexible and understanding of real life issues. Also, as always, listen to your employees!


  10. "Seasonal Cashier"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Sephora part-time

    Pros

    Get 20-40% off makeup stuff for employees . Fast paced. Get free stuff called gratis. Sometimes they buy us food for the store which is awesome. Overall friendly and helpful.

    Cons

    During the holidays it's very busy and nerve racking. There's always lines. So you have to be able to get someone out fast at the register. Need to know how multi task.

    Advice to Management

    Everything is good. Just maybe more detailed training. and incorporating some games would be fun. To know about Sephora and the company.


  11. "Beauty Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Spokane, WA
    Former Employee - Beauty Advisor in Spokane, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sephora (More than a year)

    Pros

    The people I worked with and potential growth opportunities

    Cons

    salary compared to time commitment and expectations of the job


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