Sephora Reviews | Glassdoor

Sephora Reviews

Updated March 28, 2017
1,848 reviews

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US - All Cities Full-time Part-time

1,848 Employee Reviews

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Pros
  • I have never had a career in which work/life balance is a priority to the company that I work for (in 92 reviews)

  • Gratis": free products for employees to try out (in 150 reviews)

Cons
  • Unorganized company hard to have work life balance (in 149 reviews)

  • There is no work life balance because there isnt enough staff to cover you a weekend (in 44 reviews)

More Pros and Cons

  1. "Corporate Side - Creatively Crippling"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Art Director in San Francisco, CA
    Former Employee - Art Director in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sephora full-time

    Pros

    The creative team is full of talented people who have inspiring ideas. The bonus structure is very good, which that in itself makes the pain points somewhat worth it. Also free product is always a plus!

    Cons

    Work life balance is not that good, high turnover, base salary isn't competitive and cross-functional collaboration is not encouraged (you must know your place and stay in your lane). Creative is treated like the help vs a partner, which is laughable considering how much weight that team carries. At the end of the day, you feel completely insignificant and management won’t listen to your concerns. Promotions/rewards are given to people who speak the loudest (or cry a lot) not necessarily the ones who are bringing valid/productive ideas to the table. HR can’t fire the dead weight because of legal reasons and top performers don't typically get promoted due to out-of-date corporate rules.

    Advice to Management

    Respect/listen to your teams and fix the core problems instead of just decorating the office in hopes of improving culture.


  2. "Artist & Class Facilitator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Emeryville, CA
    Current Employee - Anonymous Employee in Emeryville, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sephora full-time (More than a year)

    Pros

    Training, work/life balance, management, growth

    Cons

    none applicable. Sephora is great


  3. Helpful (2)

    "this was supposed to be a TTH situation, but it turned out to be strictly temporary."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Worker in Salt Lake City, UT
    Former Employee - Warehouse Worker in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sephora full-time (More than 8 years)

    Pros

    Great starting pay rate of $11 per hour

    Cons

    No room for any type of advancement

    Advice to Management

    Give your employee's a chance to move up in the company, benefits, and give the employee's a chance to win product or paid time off or even a pay raise for a job well done.


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  5. "Color Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor
    Current Employee - Beauty Advisor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sephora part-time (More than 3 years)

    Pros

    Friendly and positive environment

    Cons

    Depending on what store you end up in management can be difficult


  6. "god experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in New York, NY
    Former Employee - Cashier in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sephora full-time (Less than a year)

    Pros

    gratis, sephora training is amazing, good hours

    Cons

    cattyness at its best, sephora artists used a deameaning tone speaking to new hires

    Advice to Management

    train senior artists on work ethic


  7. "IT Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Intern in San Francisco, CA
    Former Employee - IT Intern in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sephora (Less than a year)

    Pros

    Great culture and great learning environment.

    Cons

    Everything you have to do by yourself. You need to be active.

    Advice to Management

    NA


  8. "Room for growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chesapeake, VA
    Former Employee - Anonymous Employee in Chesapeake, VA
    Recommends
    Positive Outlook

    I worked at Sephora full-time (More than 3 years)

    Pros

    I moved up very quickly and learned a lot as I grew with the company. There is constant training and development.

    Cons

    The Jcp side isn't always supportive of Sephora nor do they fully understand what we do.

    Advice to Management

    Listen and help your employees more


  9. Helpful (1)

    "My second family!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Consultant in Hagerstown, MD
    Current Employee - Product Consultant in Hagerstown, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sephora part-time (Less than a year)

    Pros

    The company culture is so comfortable. People are so sweet and there's always something new to learn. Learning day, when a beauty educator comes to teach about products or brands, ends up being one of my favorite parts of working!

    Cons

    I do wish the pay was a bit better or that I could get more hours.

    Advice to Management

    I already get the opportunity to openly discuss issues or even just how the day is going with my management. They're all sweet ladies who I regard as my second family, my Sephora family.


  10. Helpful (1)

    "Senior Educator Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Executive Director
    Former Employee - Senior Executive Director
    Recommends

    I worked at Sephora full-time (More than a year)

    Pros

    Great work culture! First job I actually loved waking up and going to work everyday for. My overall experience with this company was A+

    Cons

    Even though this a management position the pay is hourly and low. I would have stayed with the company if the position paid more


  11. "worked my way up"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Co-Manager
    Current Employee - Co-Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sephora full-time (More than 10 years)

    Pros

    great pay and benefits, bonus for all employees not just managment, longevity, education, good communication, free products, discount, quarterly development plans

    Cons

    when not making sales hours are cut for part timers and some full timers, hard to get full time position unless moving into managment or an elevated role, lots of unnecessary paperwork to fill out daily



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