Serco Group Analyst Reviews | Glassdoor

Serco Group Analyst Reviews

Updated October 13, 2017
45 reviews

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Analyst

3.1
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Serco Group CEO Rupert Soames
Rupert Soames
11 Ratings

Employee Reviews

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Pros
  • Best place to learn the process and an awesome environment to work with professional and friendly people (in 30 reviews)

  • work life balance is good in company (in 21 reviews)

Cons
  • Senior management never fulfilled their promise about hikes and such (in 26 reviews)

  • no,work life balance is little bit issue in Serco (in 8 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Norfolk, VA
    Current Employee - Analyst in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company always looking out for your best interest. Employees are great too, nice office setting with OK management. Excellent job.

    Cons

    Work is demanding. Sometimes have to take work home to conpmete it ontome. It can get over whelming, but you have to pace yourself.

    Advice to Management

    More vacation time


  2. "Serco Global Services vendor for Google"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior IT Analyst in Hayward, CA
    Former Employee - Senior IT Analyst in Hayward, CA
    Neutral Outlook
    Approves of CEO

    I worked at Serco Group (More than 3 years)

    Pros

    Good corporate exposure , Cross platform working ,Benefits and rewards

    Cons

    Excess work load which was good but being less challenging was bit disappointing.

  3. "The processes constantly changed without notifying employees or retraining. This presented an due to nature of work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst
    Current Employee - Analyst
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Serco Group full-time (More than 5 years)

    Pros

    The company offered a professional position with frequent travel and no micromanagement. The flexibility was great.

    Cons

    Management did not express their insight and therefore feedback on work was rare. It made work more difficult than necessary. It also left field team without needed information .

    Advice to Management

    Treat field staff as equals because there are amazing people on the teams!


  4. Helpful (2)

    "Basically a temp agency."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Analyst in Washington, DC
    Former Employee - Data Analyst in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Serco Group full-time (More than a year)

    Pros

    This is a hard one... I really didn't think it was great place. They did seem to be trying to improve in some aspects. For example, they brought back an education benefit that they had cut because enough people complained.

    Cons

    Incompetent and disinterested managers. They don't go to bat for you. Mine did as little as humanly possible. He should have been fired. Also, they pretend like the company has morals when everyone in the organization knows it's BS from the way management at the top acts all the way down to supervisors.

    Advice to Management

    Be real. Value your employees. Work for what you get.


  5. "It could have been better."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in New Orleans, LA
    Former Employee - Analyst in New Orleans, LA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Serco Group full-time (More than a year)

    Pros

    I liked my coworkers. The coffee mess. Good benefits. Enjoyed working for the person in charge near the end.

    Cons

    Personal growth was often talked about but never followed through. There was no opportunities for new business, leading to no personal growth. Earlier management and senior management was not helpful.


  6. "Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Fort Meade, MD
    Current Employee - Financial Analyst in Fort Meade, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Serco Group full-time (More than 3 years)

    Pros

    They have lots of positions available and DoD work is pretty steady.

    Cons

    There's no career growth other than what you seek.


  7. "Federal Contractor with Good Growth Prospects"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Fairfax Station, VA
    Current Employee - Analyst in Fairfax Station, VA
    Recommends
    Approves of CEO

    Pros

    They give you the freedom to innovate and the structure in which to be productive. Employees have autonomy to pursue solutions the best way possible. This would not be possible in some of the government agencies which we support. So in effect we can be patriotic and smart at the same time.

    Cons

    The benefits package is not as strong as, say, Google. It aligns with government contractors that are running at the margin.

    Advice to Management

    I think senior management is doing a good job given the situation. Importantly, they maintain a strong staff dedicated to getting new business from the federal government. I would advise patience and staying the course. I would also advise an aggressive effort to install technologies to reduce travel expenses since fuel costs will continue to $7/gallon for Jet-A and gasoline.

  8. "IT Test Mgmt. Specialist / Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Test Management Specialist/Business Analyst in Frankfurt am Main (Germany)
    Current Employee - IT Test Management Specialist/Business Analyst in Frankfurt am Main (Germany)
    Doesn't Recommend
    Approves of CEO

    I have been working at Serco Group full-time (More than a year)

    Pros

    Multicultural place, possibility to change the client if your profile match the requirements

    Cons

    Contracts are not stable even if you are permanent


  9. "Working under Dubai Air Navigation Services contract"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operational Analyst in Dubai (United Arab Emirates)
    Current Employee - Operational Analyst in Dubai (United Arab Emirates)

    I have been working at Serco Group full-time (Less than a year)

    Pros

    Good salary, international environment, great work/life balance.

    Cons

    Very poor senior management. Company has no clear direction/strategy.


  10. "Good company to expend knowledge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Gurgaon, Haryana (India)
    Current Employee - Senior Business Analyst in Gurgaon, Haryana (India)
    Recommends
    Positive Outlook

    I have been working at Serco Group full-time (More than 3 years)

    Pros

    it's a good company to start in your career.
    Learn a lot of thing in different domains.
    more 2+ experience, i am working this company...

    Cons

    sometime you will get pressure to complete the project...