Serco Group Reviews in Hyderabad | Glassdoor

Serco Group Hyderabad Reviews

Updated February 27, 2017
27 reviews

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Hyderabad (India)

3.1
Star Star Star Star Star
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Serco Group CEO Rupert Soames
Rupert Soames
4 Ratings

27 Employee Reviews

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Pros
Cons
  • No experience of any trades understanding by any senior management (in 22 reviews)

  • no,work life balance is little bit issue in Serco (in 8 reviews)

More Pros and Cons

  1. "analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hyderabad (India)
    Current Employee - Anonymous Employee in Hyderabad (India)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    -good work culture
    -good place to start a career
    -free cab and food

    Cons

    -no flexibility
    -no hikes and pay is very less
    -bad and not so cordial top management


  2. "It analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Analyst in Hyderabad (India)
    Former Employee - IT Analyst in Hyderabad (India)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Serco Group full-time (More than a year)

    Pros

    Nothing much say here.
    Easy job
    Nothing to stress about when you are starting role

    Cons

    Bad pay. And awful process. My its a British thing

    Advice to Management

    I am shure they know what to do.


  3. Helpful (1)

    "Good learning"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Test Engineer in Hyderabad (India)
    Former Employee - Senior Software Test Engineer in Hyderabad (India)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Serco Group (More than 3 years)

    Pros

    Good learning, You will get good knowledge on management and how to maintain set of team.
    You will get trained on how to manage the team. Conducted celebrations every year

    Cons

    will not listen employee problems, salary is bit concern.

    Advice to Management

    Focus on salaries and Employe problems.


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  5. "Contact to hire consultants for Google"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in Hyderabad (India)
    Former Employee - Senior Analyst in Hyderabad (India)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Serco Group full-time (More than 3 years)

    Pros

    Company has recently acquired by cognizant. Serco is a company where the management is least bothered about their employees. So hope this acquisition helps these employees

    Cons

    Getting additional hike apart from your annual is big problem company has one year one hike policy which is not do good

    Advice to Management

    Management is not so keen to solve their employee problems always wants to run away from it


  6. "Poor pay, but Good Work life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hyderabad (India)
    Former Employee - Anonymous Employee in Hyderabad (India)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Serco Group full-time

    Pros

    Work life balance is good, a decent place to start the career, less work pressure, good organisational culture

    Cons

    Poor pay structure, poor chances of advancement, job security

    Advice to Management

    Improve the pay scale and try to provide diversity in the job profile


  7. "Team Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Hyderabad (India)
    Former Employee - Team Leader in Hyderabad (India)
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Serco Group full-time (More than 3 years)

    Pros

    Work Life Balance with moderate pay.

    Cons

    The company does not plan your growth path, have hardly seen any promotions at client location.

    Advice to Management

    Plan for career development plans for an employee.


  8. "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Hyderabad (India)
    Former Employee - Analyst in Hyderabad (India)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It's a Google Client. The Work Environment is Friendly, Celebrates every Festive with Joy. Active Participation is done in Cultural Events.

    Cons

    The workflow reminds you of the School with the Strict timings of breaks and no Tea time intervals. Made to sit for long hours at desks. The Workflow suddenly changes and don't expect to take time to work accordingly.


  9. Helpful (1)

    "Great place for youngsters"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hyderabad (India)
    Former Employee - Anonymous Employee in Hyderabad (India)
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Monotonous job if the employee isn't motivated to take new projects.
    Way too dynamic

    Cons

    Great office , young and excited worforce. Your peers would be just around 20-25.

    Advice to Management

    Vendor and client discrimination should be avoided.


  10. "Ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Content Review in Hyderabad (India)
    Former Employee - Content Review in Hyderabad (India)
    Doesn't Recommend

    I worked at Serco Group (Less than a year)

    Pros

    Young People and collegues and great food and free commute

    Cons

    Bad Managment very insensitive and rude

    Advice to Management

    HR insensitive and very rude


  11. "process"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Team Manager in Hyderabad (India)
    Current Employee - Customer Service Team Manager in Hyderabad (India)

    Pros

    serco is a place where you have all facilities like cab , food, health insurance , fresher who have temporary working goals can join here salary is good

    Cons

    It is a BPO and rotating shifts , and 1 year bond is there people who are willing to work in shifts can work here



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