Serco Group Reviews | Glassdoor

Serco Group Reviews

Updated February 25, 2017
544 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Serco Group CEO Rupert Soames
Rupert Soames
94 Ratings

544 Employee Reviews

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Pros
Cons
  • No experience of any trades understanding by any senior management (in 22 reviews)

  • no,work life balance is little bit issue in Serco (in 8 reviews)

More Pros and Cons

  1. "Manager, Strategy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Serco Group full-time (More than 5 years)

    Pros

    Challenging fast paced environment with multiple opportunities to grow professionally

    Cons

    Salary is below industry benchmark


  2. "Great company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Serco Group full-time

    Pros

    Thorough and supportive training for SFL-TAP career counselors, great benefits, and supportive leadership.

    Cons

    Lack of communication during shift in SFL-TAP contract & low pay for some positions.

    Advice to Management

    Retain employees instead of laying them off due to contract changes.


  3. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Serco Group full-time (More than a year)

    Pros

    It's good pay, good benefits

    Cons

    It's unorganized, they have power hungry people as supervisors


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Serco Global Services vendor for Google"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior IT Analyst in Hayward, CA
    Former Employee - Senior IT Analyst in Hayward, CA
    Neutral Outlook
    Approves of CEO

    I worked at Serco Group (More than 3 years)

    Pros

    Good corporate exposure , Cross platform working ,Benefits and rewards

    Cons

    Excess work load which was good but being less challenging was bit disappointing.


  6. "Esw"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Esw in Lawton, OK
    Former Employee - Esw in Lawton, OK
    Recommends
    Negative Outlook

    I worked at Serco Group full-time (More than a year)

    Pros

    Laid back easy environment to work in

    Cons

    No work at times. Can be very boring

    Advice to Management

    Take on more responsibility. Learn the task your teams must complete so you can coach them


  7. "Verifications"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Serco Group full-time

    Pros

    pay, schedule, benefits, nice people

    Cons

    a lot of downtime, no room for growth, immature management

    Advice to Management

    learn to be professional


  8. "Serco"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Serco Group full-time

    Pros

    They believe in innovation and growth.

    Cons

    Did not care to much about employees.


  9. "General Clerk ii"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Clerk II in Rogers, AR
    Former Employee - General Clerk II in Rogers, AR
    Recommends
    Positive Outlook

    I worked at Serco Group full-time (More than a year)

    Pros

    Pay/Benefits, coworkers, all federal holidays, . Very supportive coworkers. Involved in community.

    Cons

    Can be fast paced and stressful. People can be mean when called even though you're trying to help.

    Advice to Management

    All teams should work cohesive with other teams rather than seeing them as the competition.


  10. "Meh...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Counselor in Columbus, GA
    Current Employee - Financial Counselor in Columbus, GA
    Doesn't Recommend
    Negative Outlook

    I have been working at Serco Group full-time (Less than a year)

    Pros

    The 401k is pretty good, hours of operation

    Cons

    The salary and amount of paid time off is terrible


  11. "bad company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Clerk in London, KY
    Former Employee - General Clerk in London, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    none none none none none

    Cons

    don't get sick even if you have doctors excuse and had surgery they will termation you and want let you come bac to work lowest paying job in london, if you have a disibilty forget it wouldn't not recommed this company to any one

    Advice to Management

    talk to your employees or checkon them when they have been off work sick doesn't help even when doctors says you can't work they will fire you never work for them again



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