Serco Group Reviews | Glassdoor

Serco Group Reviews

Updated July 13, 2017
598 reviews

Filter

Filter

Full-timePart-time

2.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Serco Group CEO Rupert Soames
Rupert Soames
123 Ratings

598 Employee Reviews

Sort: PopularRatingDate

Pros
  • Best place to learn the process and an awesome environment to work with professional and friendly people (in 29 reviews)

  • good colleagues to work with, good work life balance (in 19 reviews)

Cons
  • Senior management never fulfilled their promise about hikes and such (in 31 reviews)

  • no,work life balance is little bit issue in Serco (in 8 reviews)

More Pros and Cons

  1. "Federal Contractor with Good Growth Prospects"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Fairfax Station, VA
    Current Employee - Analyst in Fairfax Station, VA
    Recommends
    Approves of CEO

    Pros

    They give you the freedom to innovate and the structure in which to be productive. Employees have autonomy to pursue solutions the best way possible. This would not be possible in some of the government agencies which we support. So in effect we can be patriotic and smart at the same time.

    Cons

    The benefits package is not as strong as, say, Google. It aligns with government contractors that are running at the margin.

    Advice to Management

    I think senior management is doing a good job given the situation. Importantly, they maintain a strong staff dedicated to getting new business from the federal government. I would advise patience and staying the course. I would also advise an aggressive effort to install technologies to reduce travel expenses since fuel costs will continue to $7/gallon for Jet-A and gasoline.


  2. "Good environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Serco Group full-time (More than 3 years)

    Pros

    Caring management and good work life balance

    Cons

    Low salary and high turnover

  3. "SI International"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Benefits in Reston, VA
    Current Employee - Senior Benefits in Reston, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Serco Group full-time (More than 5 years)

    Pros

    Great Company and superior management team who gave you the tools to do your job the right way, without always looking at just cost.

    Cons

    Could have been more flexible with employees time and more ability to move up within the organization.


  4. "One of my best jobs and worked with some amazing people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Photo Editor in New York, NY
    Former Employee - Associate Photo Editor in New York, NY
    Recommends

    I worked at Serco Group full-time (More than 5 years)

    Pros

    Great benefits and a very professional environment.

    Cons

    Under previous CEO, long term vision and branding could have been stronger. Was also disappointed when it came time for lay-offs, usually the better people were let go first.


  5. "great"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    great place to work and grow

    Cons

    great place to work and grow


  6. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work from home easy going style never out of touch with you

    Cons

    You must be a self motivated person you can't bluff through things

    Advice to Management

    Teach consistent


  7. "FINANCIAL ANALYST"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Management in Norfolk, VA
    Former Employee - Financial Management in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Serco Group (Less than a year)

    Pros

    People Oriented
    Provides Up to date training in all aspects of job
    Great support staff

    Cons

    I found no cons in the time I was employed regarding the company

    Advice to Management

    No to Management at this timeadvice

  8. "Employer Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Benefits Eligibility Specialist in Wentzville, MO
    Former Employee - Benefits Eligibility Specialist in Wentzville, MO

    I worked at Serco Group (More than a year)

    Pros

    Professional environment and a great environment.

    Cons

    Mentors needed for certain positions.


  9. "Electronic Technician II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Electronic Technician II in Colorado Springs, CO
    Former Employee - Electronic Technician II in Colorado Springs, CO

    I worked at Serco Group (More than 10 years)

    Pros

    My project manager/supervisor is/was the bets I ever had. I worked with and for him for over seven years.

    Cons

    The company is very large. Corporate leadership is trying to stay in touch with the people but it is up to the supervisors to take care of the worker bees.


  10. "Outbound caller"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outbound Customer Service Representative in Fargo, ND
    Former Employee - Outbound Customer Service Representative in Fargo, ND

    I worked at Serco Group (Less than a year)

    Pros

    Really great pay. Lovely atmosphere.

    Cons

    It was great, no cons.


Showing 598 of 631 reviews
Reset Filters