Serta Reviews | Glassdoor

Serta Reviews

Updated May 20, 2017
75 reviews

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Full-time Part-time

2.3
Star Star Star Star Star
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Bob Sherman
28 Ratings

75 Employee Reviews

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Pros
  • Decent pay, good training, work from home, (in 4 reviews)

  • the hours are good, if you like constantly moving great excercise (in 2 reviews)

Cons
  • Long hours; new company philosophy and strategies are not people oriented nor do they bring value to the retail community (in 10 reviews)

  • There is no work life balance and management expects you to be at their ready (in 5 reviews)

More Pros and Cons

  1. "Work review"

    Star Star Star Star Star
    • Culture & Values
    Former Employee - Traffic/Logistics Coordinator in Hoffman Estates, IL
    Former Employee - Traffic/Logistics Coordinator in Hoffman Estates, IL
    Doesn't Recommend

    I worked at Serta (Less than a year)

    Pros

    Great working environment and culture

    Cons

    Lack of managerial focus in understanding business process.

    Advice to Management

    Be more professional


  2. Helpful (1)

    "3rd world country management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in West Palm Beach, FL
    Former Employee - Anonymous Employee in West Palm Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Serta full-time (Less than a year)

    Pros

    Not working there anymore is a blessing.

    Cons

    Modern day plantation.good for parolees they have officer in plant


  3. "Serta Simmons Bedding LLC Atlanta GA."

    Star Star Star Star Star
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Order Entry in Atlanta, GA
    Former Employee - Order Entry in Atlanta, GA
    Doesn't Recommend
    No opinion of CEO

    I worked at Serta full-time (More than a year)

    Pros

    You get paid holidays off.

    Cons

    Very High turn- over of dissatisfied employees quitting due to poor management. There is no room for growth with this company unless you know someone. This company does not care about there employees. They only care about stats and quota, They cheat you out of your hours and paycheck and expect you to work around the clock for nothing.

    Advice to Management

    Hire Team leads and supervisor with experience and not because you like the way they look.


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  5. "Driver/Warehouse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Laborer/Driver in Wilkeson, WA
    Former Employee - Laborer/Driver in Wilkeson, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Serta (Less than a year)

    Pros

    Good atmosphere, it's hard to be shy around there. Great teacher's and their teaching method's.

    Cons

    due to so much contact with customer's at time's it can be to overwhelming


  6. "Maintenance Manager"

    Star Star Star Star Star
    Current Employee - Maintenance Supervisor in Rural Hall, NC
    Current Employee - Maintenance Supervisor in Rural Hall, NC

    I have been working at Serta (More than a year)

    Pros

    Great people to work with.

    Cons

    Growing pains through merger. Lack of effective leadership


  7. "Contract Sales Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Spring, TX
    Former Employee - Sales Representative in Spring, TX

    I worked at Serta (More than 3 years)

    Pros

    Good product and People to work with

    Cons

    Serta Makes lots of money and Sales reps do not make nearly what they are worth.

    Advice to Management

    You make 40% per mattress and cannot pay commission? $10,000 bonus potential at plan on a 2.5 million budget.


  8. Helpful (1)

    "Sales Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Manager in Long Beach, CA
    Former Employee - Senior Account Manager in Long Beach, CA

    I worked at Serta (More than 10 years)

    Pros

    Flexible with schedule, good team.

    Cons

    Investment bakers own the company and they do not care about anything but the bottom line.


  9. "production scheduler"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Scheduler in Whitsett, NC
    Current Employee - Production Scheduler in Whitsett, NC
    Negative Outlook

    I have been working at Serta full-time (More than 8 years)

    Pros

    It really is a fun job for me.

    Cons

    The company has merged with Simmons and it is tanking. Simmons went bankrupt and was obtained by Serta but Simmons management took over and the company is being converted to the 'simmons' way. It is very frustrating.

    Advice to Management

    Thin the herd. The company is too top heavy and retains too many consultants.


  10. Helpful (3)

    "No teamwork"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You gain patience and experience with looking out for yourself.

    Cons

    No one trusts anyone. Hostile work environment. Too many good people fired to save the bad people. Backstabbing from plant level to corporate. Everybody is new and doesnt know whats going on. No direction. HR doesnt care about us out in the plant.

    Advice to Management

    Start being honest about the problems in the company.


  11. Helpful (1)

    "Maintenance Electrician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maintenance Electrician in Temecula, CA
    Former Employee - Maintenance Electrician in Temecula, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Serta (Less than a year)

    Pros

    Plenty of OT, Great co workers. nice facility

    Cons

    Absolutely poorly organized and planned. Little to no actual engineering done in the planning of their new facilities. Operating by the seat of their pants.

    Advice to Management

    realize a new plant installation requires professional engineering and planning.


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