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Serta Reviews

Updated December 21, 2017
86 reviews

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2.2
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Bob Sherman
30 Ratings

86 Employee Reviews

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Pros
  • Was family type atmosphere, good people to work with (in 4 reviews)

  • the hours are good, if you like constantly moving great excercise (in 2 reviews)

Cons
  • There is no work life balance and management expects you to be at their ready (in 6 reviews)

  • Long hours; new company philosophy and strategies are not people oriented nor do they bring value to the retail community (in 10 reviews)

More Pros and Cons

  1. "Muel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loader in Cullman, AL
    Current Employee - Loader in Cullman, AL
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Its amussing. Its amussing Its amussing Its amussing Its amussing Its amussing Its amussing Its amussing Its amussing Its amussing

    Cons

    Use to be good, sucks now, corporate to involed constaly changing for the worst

    Advice to Management

    Take care of your employess and they will take care of you


  2. "Projects being started, paused, rushed, paused, then due ASAP = Chaos"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Serta full-time

    Pros

    - Fun projects and challenging problems to solve
    - Many company team building events
    - Great benefits and perks

    Cons

    - Constant change in project requirements and timeline
    - Many layers of approvals for everything. Lots of changing of minds after "final approval" given
    - Not tech savvy - most processes and calendars run on excel
    - Communication breakdown between teams which causes delays and errors

    Advice to Management

    - Provide regular and clear communication on projects: Who, What, Where, When, Why.

    - Ensure deadlines are being met by all team members. Otherwise what's the point of having a calendar and deadlines?

    - Get with the times. Use a SAAS project management tool and stop using excel.

  3. "payroll contract"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    food, coworkers, flexible, hours, nice building

    Cons

    poor leadership, cliquish, don't accept feedback, messy


  4. "No work / Life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Serta full-time

    Pros

    Good salary
    Good Benefits
    Focused on Safety

    Cons

    No work/ Life balance
    May work 12 hour shift, 6 days a week for months at a time

    Advice to Management

    Setup a third shift. Employees get burned out, and do not perform.


  5. "Receiving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Forklift in Augusta, GA
    Current Employee - Forklift in Augusta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Serta full-time (Less than a year)

    Pros

    Good people . They are hard driven in a 1950's kind of way . That work is what represents them as a person . That you don't care if you injure yourself for the company . Because you should be glad you have a job . That they have an ineffective safety officer . Who openly disregards safety for production . That they lied to me and said things slowed down . That they would call me in 2 weeks . I'm working . Just not for them. They where not interested in safety or the effects of their policies. Like many of the 75 businesses I have had to watch learn after people die . Then they get right . Sadly just once in my lifetime . I'd like to see one company save lives by doing the right thing .

    Cons

    Place far to small . For Forklifts to operate safely. No room . Lots of impacts from experienced forklift operators . Workers have no walking space . Traffic on forks is expected to exceed safety for pedestrian traffic . As my trainer told me . One day he came so very close to hitting one of the pedestrians as their is no walk space . Also the logistics . Such as numbers and codes for half the products are not accurate . It's a guess if it goes their . Theirs no room. Have to drive forks up most places as their is no room to do anything else . The forklift operator spends most of his time physically unloading heaven material . Back injuries are next . Have contacted OSHIA as to hazards of job and forbid a disaster strikes . Everything is so pact . I can see several injuries occurring .

    Advice to Management

    Use your knowledge to understand doing twice what the building is designed for looks great . Up until injuries and deaths occur . Then all that profit isn't worth the cost of what's coming . Once those investigations start . All you have been complacent about is on you . The corporation isn't going to protect you .


  6. "NEVER GO HERE EVER!!!!!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Agawam, MA
    Current Employee - Anonymous Employee in Agawam, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Easy interview and got in quick

    Cons

    Horrible management and the training sucks.. they will work you to death until you multiple injuries and then find a way to NOT hire you with some bs excuses and let you go. It is a complete waste of time and definitely not worth the stress and miss trust you get with management.

    Advice to Management

    Find better management that wont constantly lie to the staff and find ways to fire ppl with a stupid point system. If you really need ppl so bad the change the way you do things because you guys were at the top of the list of worst jobs I ever had.


  7. Helpful (1)

    "Work review"

    StarStarStarStarStar
    • Culture & Values
    Former Employee - Traffic/Logistics Coordinator in Hoffman Estates, IL
    Former Employee - Traffic/Logistics Coordinator in Hoffman Estates, IL
    Doesn't Recommend

    I worked at Serta (Less than a year)

    Pros

    Great working environment and culture

    Cons

    Lack of managerial focus in understanding business process.

    Advice to Management

    Be more professional

  8. "It's a fine place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Serta full-time

    Pros

    The hours are good in my opinion.

    Cons

    It can be stressful and fast paced


  9. "production"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Material Handler in Clear Lake, IA
    Former Employee - Material Handler in Clear Lake, IA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Serta full-time (Less than a year)

    Pros

    would buy supper if worked real late

    Cons

    didnt seeem to care a lot about their emolyees,

    Advice to Management

    its not all number people work harder when they believe the company cares about them, and throwing them a serta shirt doesnt say i care,


  10. "None"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Serta full-time

    Pros

    Flexible time if needed to take

    Cons

    Lack of communication in org


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