Serta Reviews | Glassdoor

Serta Reviews

Updated May 29, 2019

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Found 93 reviews

2.4
StarStarStarStarStar
Rating TrendsRating Trends
12%
Recommend to a Friend
24%
Approve of CEO
Bob Sherman
33 Ratings
Pros
  • "(in 5 reviews)

  • "Decent pay, good training, work from home,(in 4 reviews)

Cons
  • "Long hours; new company philosophy and strategies are not people oriented nor do they bring value to the retail community(in 10 reviews)

  • "There is no work life balance and management expects you to be at their ready(in 6 reviews)

More Pros and Cons
  1. "Great place to work"

    StarStarStarStarStar
      Current Employee - Anonymous Employee in Hoffman Estates, IL

      I have been working at Serta full-time for less than a year

      Pros

      Great people to work with

      Cons

      They are closing the plant

      Serta2019-01-23
    • "Too many negative changes"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Serta full-time

      Pros

      Good co-workers at the time that you could count on for assistance if needed.

      Cons

      Company was taken over by an investment firm then bought another company that was failing. Companies merged, people and salaries were cut and now the only thing important to them is bottome line.

      Serta2018-12-06
    • "Fair"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Approves of CEO

      I worked at Serta full-time

      Pros

      Flexibility to work in multiple capacities.

      Cons

      distribution issues during dock strike and icy roads

      Serta2018-09-16
    • "Maintenance Manager"

      StarStarStarStarStar
        Current Employee - Anonymous Employee in Hoffman Estates, IL

        I have been working at Serta for more than 3 years

        Pros

        Good job with good benefits

        Cons

        Merger causing plant to close

        Serta2018-09-10
      • "lead Coordinator"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee in Hoffman Estates, IL
        Doesn't Recommend
        Neutral Outlook
        No opinion of CEO

        I worked at Serta full-time for more than 3 years

        Pros

        Nice benefits. Great People. Room for growth if you work hard.

        Cons

        Upper Management at my facility was a revolving door.

        Serta2018-08-23
      • "Hostile, Insane, Chaotic"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Material Handler in Puyallup, WA
        Doesn't Recommend
        Disapproves of CEO

        I worked at Serta full-time for more than 8 years

        Pros

        Good talented tenured employees. Bed discount

        Cons

        55-60 hr. wks., piece count is a mystery from day to day. Mgmt. have dictatorship style. Kids in Chinese shoe factories are treated better

        Advice to Management

        Hands off. Let your sprvsr. & Leads manage workflow. Tenured employees know their job, leave them alone to do it

        Serta2018-03-03
      • "Projects being started, paused, rushed, paused, then due ASAP = Chaos"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Doesn't Recommend
        Neutral Outlook
        No opinion of CEO

        I have been working at Serta full-time

        Pros

        - Fun projects and challenging problems to solve - Many company team building events - Great benefits and perks

        Cons

        - Constant change in project requirements and timeline - Many layers of approvals for everything. Lots of changing of minds after "final approval" given - Not tech savvy - most processes and calendars run on excel - Communication breakdown between teams which causes delays and errors

        Advice to Management

        - Provide regular and clear communication on projects: Who, What, Where, When, Why. - Ensure deadlines are being met by all team members. Otherwise what's the point of having a calendar and deadlines? - Get with the times. Use a SAAS project management tool and stop using excel.

        Serta2017-12-19
      • "No work / Life balance"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Neutral Outlook
        No opinion of CEO

        I worked at Serta full-time

        Pros

        Good salary Good Benefits Focused on Safety

        Cons

        No work/ Life balance May work 12 hour shift, 6 days a week for months at a time

        Advice to Management

        Setup a third shift. Employees get burned out, and do not perform.

        Serta2017-12-01
      • "payroll contract"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 

        I worked at Serta

        Pros

        food, coworkers, flexible, hours, nice building

        Cons

        poor leadership, cliquish, don't accept feedback, messy

        Serta2017-12-21
      • "Muel"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Loader in Cullman, AL
        Recommends
        Negative Outlook
        No opinion of CEO

        I have been working at Serta

        Pros

        Its amussing. Its amussing Its amussing Its amussing Its amussing Its amussing Its amussing Its amussing Its amussing Its amussing

        Cons

        Use to be good, sucks now, corporate to involed constaly changing for the worst

        Advice to Management

        Take care of your employess and they will take care of you

        Serta2017-10-10
      Found 93 reviews