Service America Reviews | Glassdoor

Service America Reviews

Updated September 15, 2017
12 reviews

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Mark Miller
1 Rating

12 Employee Reviews

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  1. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The people you work with are great.

    Cons

    Management is not so great

    Advice to Management

    Take better care of hard workers


  2. "Stay far away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Service America full-time

    Pros

    The employees. Good benefits.

    Cons

    Executive Management has turned over multiple times. The company is not profitable. Everything already said in reviews is true. Understaffed. Techs are underpaid

    Advice to Management

    Start paying the people (who actually do the work of the company) more.

  3. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Service America full-time

    Pros

    Worked will with my fellow colleagues we were like a family, good memories.

    Cons

    The demands of the job at times could be very stressful.

    Advice to Management

    None


  4. Helpful (1)

    "Going Downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Coral Springs, FL
    Current Employee - Anonymous Employee in Coral Springs, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Service America full-time (Less than a year)

    Pros

    There are many great, hard working people that believe in the company. Thousands of satisfied customers.

    Cons

    Upper management continues to make decisions that are not in the best interest of the company.


  5. Helpful (1)

    "this company is not like it used to be. Dont expect long term employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Tech
    Current Employee - Field Service Tech
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Service America full-time (More than 5 years)

    Pros

    They have plenty of work for field techs.

    Cons

    Everyone is over worked and under payed. Upper managements decisions cause a bad work enviorment. You dont know from day to day if tour job will be elemenated.


  6. Helpful (2)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Fort Lauderdale, FL
    Former Employee - Inside Sales Representative in Fort Lauderdale, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Service America (Less than a year)

    Pros

    A check, commissions of 3% if they decide to pay you. Health insurance (obama care) dental optical health etc... Decent people to work with, as long as its not certain management.

    Cons

    under paid, very poor training on computer system, very exceptional customer contracts forcing employees to take their personal time to cunduct company business, dishonest with both customers and employees, forcing employees to take on additional responsibilities without training of compensation. Just to name a few


  7. "Dispatcher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Service America full-time

    Pros

    You get to learn a few good things about the business and how it works alone with some info about AC, appliances and plumbing

    Cons

    Very unorganized company with a lack of good responsible hands on leadership and almost non existing training

  8. "Underpaid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous
    Current Employee - Anonymous
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Service America full-time (More than 8 years)

    Pros

    Great coworkers could be a great company

    Cons

    After working here for a number of years there have been so many cuts that it's becoming too expensive to think about continuing working there.


  9. "Okay place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Lauderdale, FL
    Current Employee - Anonymous Employee in Fort Lauderdale, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Service America full-time

    Pros

    Stable job, with benefits and PTO

    Cons

    Pay, management is too controlling over things that aren't relevant

    Advice to Management

    You should focus on paying your employees better.


  10. Helpful (1)

    "Excellent people to work with. Challenging Operational process."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Service America full-time

    Pros

    The people that work there are the fun and approachable for the most part. Nice culture overall.

    Cons

    Accountability, operational procedures are lacking

    Advice to Management

    Act and remove those not performing.


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