Service Corporation International Reviews | Glassdoor

Service Corporation International Reviews

Updated February 24, 2017
473 reviews

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Full-time Part-time

2.7
Star Star Star Star Star
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Approve of CEO
Service Corporation International President, CEO, and Director Thomas L. Ryan
Thomas L. Ryan
193 Ratings

473 Employee Reviews

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Pros
  • Helping Families in their time of need (in 19 reviews)

  • It is a great position helping families (in 36 reviews)

Cons
  • Long hours and not some of the pay equals what you might do (in 28 reviews)

  • Base pay is only minimum wage, serving at need families and fulfilling marker orders can take away time to produce income (in 24 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great opportunity to gain skills"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Service Corporation International full-time

    Pros

    Lots of great opportunities to learn new skills and get a well rounded experience of using various types of marketing.

    Cons

    Not a lot of marketing growth in local market, only at corporate office


  2. "Family Service Counselor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Family Service Counselor
    Current Employee - Family Service Counselor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Service Corporation International full-time (More than a year)

    Pros

    Helping people make decisions at difficult time. Educating families about burial options

    Cons

    To be effective one must put the time in it is not a 40 hour a week job

    Advice to Management

    I have a great management team so nothing at this time


  3. "Unprofessional management - overall poor training"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westminster, CA
    Current Employee - Anonymous Employee in Westminster, CA
    Doesn't Recommend
    No opinion of CEO

    I have been working at Service Corporation International full-time (More than 3 years)

    Pros

    Getting to help grieving families and having them leave satisfied that you've made one of the hardest times of their lives a bit easier. Benefits were decent.

    Cons

    Management does not care about their employees. They only care about their budget and how much money you can squeeze out of vulnerable families. They have a, "sink or swim" mentality and set you up for failure.


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  5. Helpful (1)

    "Dispatcher"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dispatcher
    Current Employee - Dispatcher
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Service Corporation International full-time (More than a year)

    Pros

    Good personal freedom on the job

    Cons

    Poor organization and collaboration with management


  6. "transport driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Service Corporation International full-time

    Pros

    People i work with were good

    Cons

    They expect you to be able to pickup 300 pounds by yourself


  7. "Working as a Funeral Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great atmosphere and a job that is meaningful!

    Cons

    The job was mainly part-time and was considered a glorified minimum wage job.


  8. Helpful (1)

    "Part-time Office Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in Marietta, GA
    Current Employee - Office Manager in Marietta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Service Corporation International part-time (More than a year)

    Pros

    I absolutely love the people and the company. Everyone is treated fairly and are welcomed with open arms. Management is highly invested in lower-tier positioned employees, they're very friendly and they keep a constant open communication. You'll never feel less than working here no matter your position as everyone is treated equally and are deeply respected.

    Cons

    I only gave the company Four Stars because I work part-time and there are no incentives for staying. I don't make commission, nor do I recieve bonus pay for working holidays, furthermore the lack of anniversary raises(or even monetary gifts ie.gift cards) is a big downer. There's also no insurance for part-timers, but that pretty much the same every where.

    Advice to Management

    The company makes more enough money to give ALL (but especially the hourly the hourly) employees holiday bonuses or at least monetary gifts for working the holidays. More importantly there should be annual(anniversary) raises for ALL (but especially lower-tiered) employees , ranging from 1% to 5%. I understand how quickly that can rack up so having a pay cut off from raises for each position should be applied.


  9. "Preneed Counselor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Service Corporation International full-time (More than 3 years)

    Pros

    Clean, welcoming offices, chances to volunteer in community

    Cons

    pressure to sell, commission driven pay.

    Advice to Management

    let sales people set appointments at arrangement conference and don't make them bother families with follow up calls about topics that should be covered by the day of service. Families know its a sales call.


  10. Helpful (1)

    "SCI dba Dignity Memorial, Funeral Industry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Family Service Counselor in Los Angeles, CA
    Current Employee - Family Service Counselor in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Service Corporation International full-time (More than a year)

    Pros

    Unlimited Commissions on sales of burial plots and funeral plans, up tempo work days, and opportunity to make a difference in families when they are grieving.

    Cons

    Base pay is only minimum wage, serving at need families and fulfilling marker orders can take away time to produce income.

    Advice to Management

    Raise base pay for Family Service Counselors to be base PLUS commission, not base OR commission.


  11. "Bad experience"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Service Corporation International full-time

    Pros

    None none none none none

    Cons

    They don't care about employees

    Advice to Management

    Listen



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