Service by Medallion Reviews | Glassdoor

Service by Medallion Reviews

Updated August 25, 2017
9 reviews

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3.9
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
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Roland Strick, Sr.
3 Ratings

Employee Reviews

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  1. "Human Resources"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Business Partner in Mountain View, CA
    Current Employee - Human Resources Business Partner in Mountain View, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Service by Medallion full-time (More than a year)

    Pros

    This organization while mature by years is in a very exciting growth phase. The leadership team is actively trying to recruit bay area top talent and New leaders have the a Tonna me to create and define the role of their dreams. The sky is the limit here opportunities are boneless and there's no bureaucracy such as the ones that exist in large enterprise due to the fact that it's a family owned business. Their commitment to their employees is unlike any I've seen anywhere else and they truly do provide opportunities for people from all walks of life. Many success stories in the ranks here!

    Cons

    High turnover but I think that that is a consequence of the industry that we are in. Largely unionized environment really inhibit the ability to pay people outside of what is been negotiated through the collective-bargaining agreement. Communication and collaboration are evolving every day and past experiences are really shaping the direction and they take strategically for the future

    Advice to Management

    Listen to what your employees are telling you the definition of madness is repeating the same action and expecting a different result in. They're committed people here who are in it for the long run take advice from the new thought leadership that is introduced into the organization and truly listen to their ideas


  2. "Service by Medallion was a good work experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The compensation package for exempt employees is good.

    Cons

    There a no development programs for HQ teams.

    Service by Medallion Response

    Jun 14, 2017

    Thanks for the feedback on the company. The company as a whole is undergoing a large transformational change as it relates to HR best practices and is currently under new leadership. I think you... More

  3. "Jr. Engineer/ Warehouse manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun environment, reliable, new opportunities, bilingual, dunn staff, good colleague relationship.

    Cons

    organization on the field, lack of communication with upper management, reliable employees.

    Advice to Management

    I am willing to learn, give me the opportunity i can/will take on new challenges.

    Service by Medallion Response

    Jun 15, 2017

    Thanks for the feedback. The decentralized model and the variance in skill sets is a large component of what is driving us to change what we are doing toward providing an environment of transparency... More


  4. "So So place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Service by Medallion full-time

    Pros

    Family run business
    Growing and investing in technology
    Good place to break your teeth in.
    Fringe benefits are ok but could be better

    Cons

    Family run business,
    work life balance sucks.
    to much infighting between departments. It feels like high school sometimes
    below market salaries. We live in the silicon valley, get with it folks.

    Advice to Management

    below market salaries. We live in the silicon valley, get with it folks.

    Service by Medallion Response

    Jun 15, 2017

    Thank you for your feedback! Compensation in the Silicon Valley is certainly a challenge for many companies. The reality of our industry is that the types of jobs we are able to offer at the entry... More


  5. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in San Jose, CA
    Current Employee - Shift Supervisor in San Jose, CA
    Doesn't Recommend
    Positive Outlook

    I have been working at Service by Medallion full-time (More than a year)

    Pros

    Great Customer service, Performance Services is high quality.

    Cons

    favoritism with few supervisor, unfair salary.

    Advice to Management

    pay more attention to employees, stop supervisors abuse!

    Service by Medallion Response

    Jun 15, 2017

    Thanks for the feedback! Our goal is to provide an equal opportunity for all employees of the company to move up and we are aware of the opportunities that exist for us to do management training for... More


  6. "This company has given me the opportunity to learn where I would like to be in my future jobs and career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    A good place of employment for entry level experince and promopt hiring process. Team oriented enviorment, flexible time shifts and steady work hours.

    Cons

    Benefits not available, salaries are not comparable to other companies. Minimal perks offered to employees and a closed door policy is enforced.

    Advice to Management

    Increase starting salary, better union policies and provide benefits.

    Service by Medallion Response

    Jun 15, 2017

    Thanks for your feedback. The union partnerships that we have in place provide a predefined and agreed on pay rate scale based on tenure for union employees. In parallel, they also manage the union... More


  7. "Great for your restaurant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    I make it function correctly@

    Cons

    I can't think of any!

  8. Helpful (1)

    "Best Facility Services Company I have Worked For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Mountain View, CA
    Current Employee - Manager in Mountain View, CA
    Recommends
    Positive Outlook

    I have been working at Service by Medallion full-time (More than a year)

    Pros

    The Stricks make you feel like your part of the family. Honest, friendly and very customer service oriented. They are down to earth and do not play games like some of the other companies: SBM, Flagship, Able. They promote within and hold promises. They are growing year over year and take care of their employees.

    Cons

    None that I can think of.

    Advice to Management

    Keep doing what you are doing.

    Service by Medallion Response

    Jun 15, 2017

    Thank you for the kind review. The promotion opportunities that you make reference to are a key value that we feel is important to highlight. The goal is to formalize a development program and... More


  9. "I have learned a lot from well-seasoned employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orinda, CA
    Current Employee - Anonymous Employee in Orinda, CA
    Recommends
    Positive Outlook

    Pros

    Employees have been in the industry for over 13 years each. The environment is supportive in a very fast paced industry. The company is very successful, and if you meet goals and deadlines here the pay is good.

    Cons

    This is little room for "wasted time" here. Some people are "learning on the job" but it is extremely performance based. This is why most people here are above 40 and well-seasoned in the real estate finance industry.

    Advice to Management

    Encourage free collaboration time and encourage employees to network more.

    Service by Medallion Response

    Jun 15, 2017

    Thanks for the wonderful feedback! I am glad to hear about your experience with Medallion has been a good one! Part of our future organizational goals is to supply our employees with more... More