ServiceMaster Reviews

Updated Apr 9, 2021

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3.7
60%
Recommend to a Friend
83%
Approve of CEO
ServiceMaster Interim CEO and Chairman of the Board Naren K. Gursahaney
Naren K. Gursahaney
15 Ratings
Pros
  • "Great work environment with many opportunities for growth(in 29 reviews)

  • "She understands that I need a work/life balance and supports any way she can(in 23 reviews)

  • Cons
  • "Long Hours which are part of this industry(in 18 reviews)

  • "Upper management piles accounts on you without out even looking at your work load(in 14 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of ServiceMaster and is not affected by filters.

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    1. 5.0
      Current Employee, more than 5 years

      Lots of hours but always work to be done

      Apr 5, 2021 - ServiceMaster Tech in Covington, KY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Never have slow weeks, management is great

      Cons

      Lots of hours, very physically demanding

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    2. 5.0
      Current Employee, more than 1 year

      Good place to work for

      Mar 18, 2021 - Project Manager in Superior, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work environment, get to help others

      Cons

      Lots of hrs, lack of proper training

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    3. 5.0
      Former Employee, more than 3 years

      Not what I expected, but enjoyed it nonetheless

      Nov 1, 2020 - Customer Service Representative in Tallahassee, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible work hours, enjoyed my cowrkers

      Cons

      Position was originally advertised as a work from home position after being in the office for 2 months, but they never allowed anyone to transfer to work from home positions. Gave everyone a one week notice that they were closing all CSR positions, unless you worked at one of the main call centers.

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    4. 3.0
      Former Employee

      Too much to ask

      Apr 9, 2021 - Supervisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lot of hours. Travel opportunities

      Cons

      Lot of hours. No time unscheduled off.

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    5. 4.0
      Current Employee

      Extra money

      Mar 3, 2021 - Cleaner 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good job for extra $$$

      Cons

      Can have very dirty jobs

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    6. 5.0
      Current Employee

      Welcoming group of people

      Feb 7, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Easy going culture, friend;y group of individuals, management is genuinely concerned for employee well being.

      Cons

      Nature of the industry, it is an emergency service provider.

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    7. 5.0
      Current Employee

      Good place to work

      Feb 5, 2021 - Operation Manager in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good place to work. People care

      Cons

      Long hours with not a lot of time off

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    8. 5.0
      Current Employee, more than 1 year

      Great environment

      Jan 27, 2021 - Accountant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible scheduling, engaging staff, management actually cares about you.

      Cons

      Customers frequently do not understand the insurance claim process.

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    9. 5.0
      Former Employee

      Best Culture Ever!

      Jan 22, 2021 - Human Resources Operations Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flex schedules Remote work Amazing teams Leadership is very involved

      Cons

      There is not much room for advancement

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    10. 5.0
      Current Employee

      Great People

      Jan 18, 2021 - Technical Administrator in Memphis, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people and business relationship.

      Cons

      alot of projects happening at once that seem to cause confusion.

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    Viewing 1 - 10 of 529 Reviews

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