ServiceMaster Reviews | Glassdoor

ServiceMaster Reviews

Updated August 19, 2017
383 reviews

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3.2
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ServiceMaster CEO Nikhil (Nik) Varty
Nikhil (Nik) Varty
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383 Employee Reviews

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Pros
Cons
  • Long hours and weekend work is required but the team is good about splitting the work and everyone pulls on the rope when called upon (in 16 reviews)

  • Extremely high turnover, with almost quarterly terminations for what seems like no reason at all (in 11 reviews)

More Pros and Cons

  1. "Good work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Applications Developer in Memphis, TN
    Current Employee - IT Applications Developer in Memphis, TN

    I have been working at ServiceMaster full-time (Less than a year)

    Pros

    Work culture
    Growth
    Full support
    Good Tech leadership

    Cons

    IT infrastructure/architecture
    You spend more time fixing environments than actual code


  2. "Enjoyed the corporate environment and felt valued as an employee."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Paralegal III in Memphis, TN
    Former Employee - Paralegal III in Memphis, TN
    Recommends

    I worked at ServiceMaster full-time (More than 5 years)

    Pros

    Loved the environment! Felt valued!

    Cons

    Witnessed many changes to departments and companies over the years...sometimes a little unsettling to the employees.

  3. "Good environment and company culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Applications Developer in Memphis, TN
    Current Employee - IT Applications Developer in Memphis, TN

    I have been working at ServiceMaster full-time (Less than a year)

    Pros

    -- Good Management
    -- Flexible Environment
    -- Great work life balance
    -- Technical Leadership is in good hands
    -- Open door environment, anyone can talk to anyone

    Cons

    -- It's in Memphis, not much to do around here
    -- Frequent change in Leadership and management that puts IT under pressure
    -- Low salary


  4. "Gm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - GM in Columbia, TN
    Current Employee - GM in Columbia, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ServiceMaster full-time (More than 8 years)

    Pros

    The people are amazing. I have some awesome techs

    Cons

    Slow at times and turn over


  5. "Strategic Sourcing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at ServiceMaster full-time (More than 8 years)

    Pros

    Family oriented and flexibility in home life balance. Close to my home. Open door policy when dealing with upper management.

    Cons

    There is a lot of gossip and favoritism with the management. It was difficult for women to excel working there,

    Advice to Management

    Listen!


  6. "Great company! Opportunity for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at ServiceMaster full-time

    Pros

    Opportunity for growth. Money isn't bad.

    Cons

    The company is changing weekly

    Advice to Management

    Stick to a plan and see it out


  7. "Regional Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Manager in Bismarck, ND
    Current Employee - Regional Manager in Bismarck, ND
    Recommends
    Negative Outlook

    I have been working at ServiceMaster full-time (More than 5 years)

    Pros

    Good training, something different everyday.

    Cons

    On call 24-7 cleaning up hazardous material for not enough pay

    Advice to Management

    Help give your employees more work life balance and compensate them for the hazards.

  8. "SvM Review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    Great people, good work experience, very good pay as an intern

    Cons

    Company was outdated in a lot of ways, but that was two years ago so a lot has probably changed


  9. "Franchise Owner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Franchise Owner in Greenville, SC
    Current Employee - Franchise Owner in Greenville, SC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ServiceMaster full-time (More than 5 years)

    Pros

    You truly have a great opportunity owning your own franchise. Flexible schedule, decisions are ultimately yours to make.

    Cons

    The flexible schedule is true but you'll most likely be working 55+ hours a week to be successful. There are many conflicts with employees. Their schedules, attitude, performance, etc. Then there are also many customer conflicts. I'm sure there are many janitorial services that are profitable but I don't get the support on the field I expected for 7% of my monthly revenue.
    It is pretty sad they require you to purchase supplies from them but then don't have the basic materials sometimes and other times it ships out 2-3 week later.
    A burnishing pad is a standard supply in our line of business. I had to outsource it.
    Their system isn't great, their marketing support is virtually non-existent and each important business function is extra. You need SEO, you pay a certified vendor, you need legal advice, you pay extra to a certified vendor. You want training you pay extra. You basically get a few business consultations for your 7% (decreasing on volume) monthly fees. This number is quite large when you realize you could pay much less to a consultant when needed.


  10. "Commercial Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Sales Representative in Nashville, TN
    Former Employee - Commercial Sales Representative in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ServiceMaster full-time

    Pros

    Hours are Monday thru Friday,

    Cons

    High Turn Over in all areas from service to upper management.


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