ServiceMaster Reviews | Glassdoor

ServiceMaster Reviews

Updated December 3, 2017
415 reviews

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415 Employee Reviews

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Pros
  • I chose ServiceMaster because I wanted to work for a company where I could have a good work/life balance and also grow my career (in 16 reviews)

  • Great people to work with and great owner to work for (in 20 reviews)

Cons
  • Long hours and weekend work is required but the team is good about splitting the work and everyone pulls on the rope when called upon (in 16 reviews)

  • Extremely high turnover, with almost quarterly terminations for what seems like no reason at all (in 11 reviews)

More Pros and Cons

  1. "Not a Bad Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account in Chicago, IL
    Former Employee - Account in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at ServiceMaster full-time

    Pros

    Good atmosphere and great workers to be around. Good overall benefit package compared to what I've heard others say.

    Cons

    Technology needs to be updated - but the team is working on that.


  2. "authorizations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ServiceMaster full-time

    Pros

    your co-workers are the best thing you will find at Servicemaster

    Cons

    Corporate ServiceMaster turns a blind eye to the antics that go on in their call centers. Managers and supervisors alike manipulate employee data/ratings so they can make bonuses. Corporate is in love with millennials and pushing older employees out the door.

    Advice to Management

    Get honest. Get real.

  3. "Fire & water Restoration Columbia SC."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbia, SC
    Current Employee - Anonymous Employee in Columbia, SC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ServiceMaster (More than a year)

    Pros

    Lack of leaders ship, harsh work environment, gossip instead of working...

    Cons

    Boss talks down to everyone, just a body in the company!

    Advice to Management

    Do your job!


  4. "Enjoyed the corporate environment and felt valued as an employee."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Paralegal III in Memphis, TN
    Former Employee - Paralegal III in Memphis, TN
    Recommends

    I worked at ServiceMaster full-time (More than 5 years)

    Pros

    Loved the environment! Felt valued!

    Cons

    Witnessed many changes to departments and companies over the years...sometimes a little unsettling to the employees.


  5. "Good environment and company culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Applications Developer in Memphis, TN
    Current Employee - IT Applications Developer in Memphis, TN

    I have been working at ServiceMaster full-time (Less than a year)

    Pros

    -- Good Management
    -- Flexible Environment
    -- Great work life balance
    -- Technical Leadership is in good hands
    -- Open door environment, anyone can talk to anyone

    Cons

    -- It's in Memphis, not much to do around here
    -- Frequent change in Leadership and management that puts IT under pressure
    -- Low salary


  6. "Gm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - GM in Columbia, TN
    Current Employee - GM in Columbia, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ServiceMaster full-time (More than 8 years)

    Pros

    The people are amazing. I have some awesome techs

    Cons

    Slow at times and turn over


  7. "Strategic Sourcing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at ServiceMaster full-time (More than 8 years)

    Pros

    Family oriented and flexibility in home life balance. Close to my home. Open door policy when dealing with upper management.

    Cons

    There is a lot of gossip and favoritism with the management. It was difficult for women to excel working there,

    Advice to Management

    Listen!

  8. "Great company! Opportunity for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at ServiceMaster full-time

    Pros

    Opportunity for growth. Money isn't bad.

    Cons

    The company is changing weekly

    Advice to Management

    Stick to a plan and see it out


  9. "Regional Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Manager in Bismarck, ND
    Current Employee - Regional Manager in Bismarck, ND
    Recommends
    Negative Outlook

    I have been working at ServiceMaster full-time (More than 5 years)

    Pros

    Good training, something different everyday.

    Cons

    On call 24-7 cleaning up hazardous material for not enough pay

    Advice to Management

    Help give your employees more work life balance and compensate them for the hazards.


  10. "SvM Review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    Great people, good work experience, very good pay as an intern

    Cons

    Company was outdated in a lot of ways, but that was two years ago so a lot has probably changed


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