Services for the UnderServed Reviews | Glassdoor

Services for the UnderServed Reviews

Updated October 11, 2017
61 reviews

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3.0
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Services for the UnderServed CEO Donna Colonna
Donna Colonna
4 Ratings

61 Employee Reviews

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Pros
Cons
  • Lack of management skills are apparent with low employee engagement, questionable promotion decisions, and high turnover (in 3 reviews)

  • Extra Extra High staff turnover rate (in 3 reviews)

More Pros and Cons

  1. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Forensic Services in Brooklyn, NY
    Current Employee - Director of Forensic Services in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Services for the UnderServed full-time (More than 5 years)

    Pros

    Great opportunity of advancement and growth

    Cons

    There are different programs within a program which makes it difficult to compartmentalize responsibilities.

    Advice to Management

    Continue to engage Staff around their responsibilities.


  2. "Plenty of opportunity for growth if you enjoy working with those who have substance abuse histories or mental health"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Services for the UnderServed full-time

    Pros

    Lots of opportunities for growth
    Challenging environments
    Great opportunity to start with a bachelors degree

    Cons

    Too many paperwork and not enough time to spend with clients
    No evaluations for supervisors
    Potential for burnout
    Not much professionalism amongst staff

    Advice to Management

    Give better recognition to employees other than a one lined congratulations email.

  3. "PROGRAM SPECIALIST"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Services for the UnderServed full-time

    Pros

    Great Benefits. Overtime, and lovely patients

    Cons

    The staff is horrible, they complain and are sometimes very lazy

    Advice to Management

    Stop catering to brown noses


  4. "-"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Provide professional training for employees, have interagency networking opportunities.

    Cons

    High turnover rate; lack of raise


  5. "Program specialist at services for the underserved"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Services for the UnderServed full-time (More than 3 years)

    Pros

    Being able to apart of making a difference & giving support to individuals

    Cons

    It is a job that takes a lot out on you pychicaly and mentally and it's a thankless job with lack of teamwork

    Advice to Management

    Encourage your staff and let them know that there work makes a difference


  6. "Case Manager/Housing Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager in New York, NY
    Current Employee - Case Manager in New York, NY
    Doesn't Recommend

    I have been working at Services for the UnderServed full-time (More than 5 years)

    Pros

    Mutiservices for clients under one organization

    Cons

    Lack or services shared between various entities

    Advice to Management

    Very hard to acquire


  7. "Services for the Underappreciated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Services for the UnderServed full-time

    Pros

    No one "good" stays here too long.

    Cons

    Unrealistic expectations, overworked, negative toxic environment. Not family friendly to those who have children. Lots of "throwing each other under the bus". Do not voice your opinions - you will be "managed out". Really phony and fake. Read your Machiavelli to survive company culture.

    Advice to Management

    Management needs to stop treating staff like their pawns in a chess game.

  8. Helpful (1)

    "Growing organization with employees who truly care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Administrative Assistant in New York, NY
    Former Employee - Human Resources Administrative Assistant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Services for the UnderServed full-time (More than a year)

    Pros

    My supervisors were absolutely amazing and supportive. HR office was modern and up to date with technology. CEO truly cares. Many events to celebrate staff and clients.

    Cons

    During periods of transition, departments feud with eachother rather than work together. High turnover rate. All facilities are not up to date.


  9. "Great work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Services for the UnderServed full-time (More than a year)

    Pros

    team-worked, family oriented, always something new to learn, everyone wants to see achieve your career goal

    Cons

    benefits could be better, can be very busy sometimes depends on the department you in


  10. Helpful (1)

    "Mixed bag"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Services for the UnderServed full-time

    Pros

    Schedule flexibility. Many opportunities for advancement.

    Cons

    Roles and expectations are poorly defined.


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