Services for the UnderServed Reviews | Glassdoor

Services for the UnderServed Reviews

Updated June 21, 2017
54 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Services for the UnderServed CEO Donna Colonna
Donna Colonna
2 Ratings

54 Employee Reviews

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Pros
  • I love working with those in need (in 2 reviews)

  • SUS is a nonprofit organization that helps many different categories of underserved people (in 2 reviews)

Cons
  • Lack of management skills are apparent with low employee engagement, questionable promotion decisions, and high turnover (in 3 reviews)

  • Asked to go way over and beyond and be a workaholic with no recognition for accomplishments, and little pay (in 2 reviews)

More Pros and Cons

  1. "Growing organization with employees who truly care"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Administrative Assistant in New York, NY
    Former Employee - Human Resources Administrative Assistant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Services for the UnderServed full-time (More than a year)

    Pros

    My supervisors were absolutely amazing and supportive. HR office was modern and up to date with technology. CEO truly cares. Many events to celebrate staff and clients.

    Cons

    During periods of transition, departments feud with eachother rather than work together. High turnover rate. All facilities are not up to date.


  2. "wellness coach / peer"

    Star Star Star Star Star
    Current Employee - Peer Specialist in New York, NY
    Current Employee - Peer Specialist in New York, NY

    I have been working at Services for the UnderServed part-time (More than 5 years)

    Pros

    the people are there are co-operative and eager for services

    Cons

    i don't have enogh time

    Advice to Management

    this position should be fultime


  3. "Director of finance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Finance in New York, NY
    Current Employee - Director of Finance in New York, NY

    I have been working at Services for the UnderServed full-time (More than 8 years)

    Pros

    Organization is growing and has added opportunities

    Cons

    Has many accounting systems to have to talk to each other


  4. "The sus way"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook in Brooklyn, NY
    Current Employee - Cook in Brooklyn, NY
    Neutral Outlook

    I have been working at Services for the UnderServed full-time (More than a year)

    Pros

    You work with homeless people

    Cons

    Some of the people are mentally challenged

    Advice to Management

    Your employees need protection from verbal, physical and written abuse from clients.


  5. Helpful (1)

    "Organization Is Ran Like A Mafia"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Specialist in New York, NY
    Former Employee - Program Specialist in New York, NY
    Doesn't Recommend
    Negative Outlook

    Pros

    Can get promotion very quick

    Cons

    Needs to stress more work ethics and code of conduct in work environment

    Advice to Management

    Do your job as manager be a good leader


  6. Helpful (1)

    "Development Associate"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend

    Pros

    a great organization, lots of nice people work there

    Cons

    the structural organization leaves much to be desired, a lot of resources are wasted


  7. "SUS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Specialist in New York, NY
    Current Employee - Program Specialist in New York, NY
    Recommends
    Positive Outlook

    Pros

    Room for growth and advancement

    Cons

    Little base pay and large case load

    Advice to Management

    Don't over work your staff


  8. Helpful (1)

    "inhumane humanitarian organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Services for the UnderServed full-time (More than 8 years)

    Pros

    self serving organization exploiting social suffering

    Cons

    oppressive administrators out of touch with line staff. Tends to intimidate employees with job insecurity.

    Advice to Management

    get back into touch with line staff


  9. "assistant directors"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY
    Recommends
    Positive Outlook

    I worked at Services for the UnderServed (More than 5 years)

    Pros

    great managers who listen when they can. really good to those going to school once you communicate

    Cons

    heavy case load, and the pay is to low


  10. Helpful (1)

    "Direct Care Worker . Former employee."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Direct Care Worker in Brooklyn, NY
    Former Employee - Direct Care Worker in Brooklyn, NY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Services for the UnderServed full-time (More than a year)

    Pros

    Union job. But they suck. Can never find the union representative. Individuals was my main priority.

    Cons

    Assistant director only hired people from her country. All spoke in their own language. Unprofessional. Staff slept with each other. Individuals was being physically abused. Justice Department was always involved. Worst companies to work for. Cheated employees out of pay. Pocket the money for themselves. Too much favoritism. No respect.

    Advice to Management

    Stop turning a blind eye to certain situations. Stop hiring young people. Focus more on the individuals and their disabilities.


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