Services for the UnderServed Reviews | Glassdoor

Services for the UnderServed Reviews

Updated March 15, 2017
51 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Services for the UnderServed CEO Donna Colonna
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51 Employee Reviews

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Pros
  • SUS is a nonprofit organization that helps many different categories of underserved people (in 2 reviews)

  • Good teamwork, and good work environment (in 2 reviews)

Cons
  • has that non-profit stagnant feeling to the work place a bit (in 2 reviews)

  • Management lacks leadership and direction which then creates a very unstable work environment (in 2 reviews)

More Pros and Cons

  1. "wellness coach / peer"

    Star Star Star Star Star
    Current Employee - Peer Specialist in New York, NY
    Current Employee - Peer Specialist in New York, NY

    I have been working at Services for the UnderServed part-time (More than 5 years)

    Pros

    the people are there are co-operative and eager for services

    Cons

    i don't have enogh time

    Advice to Management

    this position should be fultime


  2. "Overworked and Underpaid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Services for the UnderServed full-time (More than 3 years)

    Pros

    Watching the progress of the people you serve

    Cons

    No bonus
    No raise
    Will not allow you to use flex time
    On call 24/7 no days off not even vacation

    Advice to Management

    Value your employee's especially those who work hard and love what they do


  3. "Director of finance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Finance in New York, NY
    Current Employee - Director of Finance in New York, NY

    I have been working at Services for the UnderServed full-time (More than 8 years)

    Pros

    Organization is growing and has added opportunities

    Cons

    Has many accounting systems to have to talk to each other


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Organization Is Ran Like A Mafia"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Specialist in New York, NY
    Former Employee - Program Specialist in New York, NY
    Doesn't Recommend
    Negative Outlook

    Pros

    Can get promotion very quick

    Cons

    Needs to stress more work ethics and code of conduct in work environment

    Advice to Management

    Do your job as manager be a good leader


  6. "soical worker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Social Workr
    Current Employee - Social Workr

    I have been working at Services for the UnderServed full-time

    Pros

    very friendly, caring environment, clear defined roles, clinical team very knowledgeable about the current trends in service delivery

    Cons

    Not enough opportunities for advancements


  7. "The sus way"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook in Brooklyn, NY
    Current Employee - Cook in Brooklyn, NY
    Neutral Outlook

    I have been working at Services for the UnderServed full-time (More than a year)

    Pros

    You work with homeless people

    Cons

    Some of the people are mentally challenged

    Advice to Management

    Your employees need protection from verbal, physical and written abuse from clients.


  8. Helpful (2)

    "Ehh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Good mission serving vulnerable populations but they'do turn a pretty nice profit. Nice enough co workers

    Cons

    Overworked underpaid yet acts like they are doing you a favor.

    Advice to Management

    Treat your employees with respect. Pay them decent wages.


  9. "About SUS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Services for the UnderServed full-time

    Pros

    -Great work ethics, values and culture
    -Great supervision and personnel

    Cons

    -Not very clear for the start-up


  10. Helpful (1)

    "A consultants dream organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Services for the UnderServed full-time

    Pros

    The direct service worker truly care about the clients

    Cons

    SUS spends hundreds of thousands on consultants, who are often close, personal friends of senior management. Consultants are given free reign, with no accountability.

    Advice to Management

    Cut back your spending on lunches, consultants, and travel and even the pay difference between senior staff and direct care workers.


  11. Helpful (1)

    "Employment for the Underappreciated"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor
    Former Employee - Shift Supervisor
    Doesn't Recommend
    Negative Outlook

    I worked at Services for the UnderServed full-time

    Pros

    Great Company for Professional Development
    Many training are offered for internal advancement

    Cons

    Salary
    Benefits (anyone higher than DSP goodluck)

    Advice to Management

    Offer managers a great benefits package that compliments that of 1199 that DSP has. Also, acknowledge the of employees DEGREES MATTER!



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