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Servpro Industries Reviews
Updated Nov 27, 2023
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Found 1,148 of over 1K reviews
57% Recommend to a Friend
68% Approve of CEO
Found 1,145 of over 1K reviews
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Recommend to a Friend
Approve of CEO
Rick Isaacson
104 Ratings
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
Cons
- "Some of the downsides would be that there are no benefits provided through several franchises." (in 49 reviews)
Ratings by Demographics
This rating reflects the overall rating of Servpro Industries and is not affected by filters.
- 4.0Nov 27, 2023Crew ChiefFormer Employee, less than 1 yearBuffalo Grove, IL
Pros
You have lots of help and are not expected to do everything alone. It's a fun place to work.
Cons
Not a lot of drawbacks
- 5.0Nov 18, 2023General LaborCurrent Employee
Pros
The people I work for are amazing. Being able to assist customers in a time of need and distress is fulfilling.
Cons
The hours can be long the pay is not very good and the work is not consistent.
- 4.0Nov 24, 2023MarketingFormer EmployeeReading, PA
Pros
New people, places, and travel.
Cons
Not really too many, thanks.
- 2.0Nov 22, 2023Anonymous EmployeeFormer Employee, more than 1 yearGallatin, TN
Pros
Compensation was above average for the position
Cons
Micromanaging from all levels of corporate structure make it hard to just do your job. The office was a toxic work environment where minority groups were not safe. Talking to higher-ups made it clear that the company's core goal is exploitation of employees, franchisees, and customers. They didn't even try to hide this.
- 5.0Nov 18, 2023Administrative AssistantFormer Employee, less than 1 year
Pros
Nice place to work at.
Cons
Software somewhat difficult to learn
- 4.0Nov 8, 2023Operations ManagerCurrent Employee, more than 1 year
Pros
Days are fast and never boring. You get to help your employees help people in need.
Cons
Work can be hectic. Trouble shooting and innovation is a must in this line of work.
- 5.0Nov 14, 2023LaborerFormer Employee, more than 1 yearIshpeming, MI
Pros
Flexibility, positive environment, great teaching skills.
Cons
Unexpected overtime, on call system
- 3.0Nov 20, 2023Crew ChiefCurrent Employee, more than 3 yearsLargo, FL
Pros
Great place to work Hires from within Can get overtime
Cons
Depends the branch Long wait to get in a supervisor role Lots of sewage and bio cleanups Very picky lots of nit picking
- 5.0Oct 30, 2023Office CoordinatorCurrent Employee
Pros
Beneficial, dedicated, efficient, responsive, empathetic.
Cons
No cons at this time.
- 4.0Oct 27, 2023Project SupervisorFormer EmployeeWheaton, IL
Pros
Great place to work. Good community
Cons
Thrown into the mix a little bit
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Servpro Industries Reviews FAQs
Servpro Industries has an overall rating of 3.5 out of 5, based on over 1,182 reviews left anonymously by employees. 57% of employees would recommend working at Servpro Industries to a friend and 56% have a positive outlook for the business. This rating has been stable over the past 12 months.
57% of Servpro Industries employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Servpro Industries 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Servpro Industries to be benefits, career development, coworkers and the cons to be culture, management.
