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Servpro Industries

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Servpro Industries

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Servpro Industries Reviews

Updated Nov 27, 2023

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Found 1,148 of over 1K reviews
3.5
57% Recommend to a Friend
68% Approve of CEO

Found 1,145 of over 1K reviews

3.5
57%
Recommend to a Friend
68%
Approve of CEO
Servpro Industries Chief Executive Officer Rick Isaacson (no image)
Rick Isaacson
104 Ratings

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "The people I worked with were great and knowledgable.(in 80 reviews)
  • "Good coworkers(in 20 reviews)
  • "It's nice to help people in need restore their homes.(in 14 reviews)
  • "Great opportunity to get hands on experience(in 12 reviews)
  • "Will make good money if you just be quiet and do your work.(in 12 reviews)
Cons
  • "Long hours and weekends and sometimes stressful(in 57 reviews)
  • "poorly ran business and low pay(in 54 reviews)
  • "Some of the downsides would be that there are no benefits provided through several franchises.(in 49 reviews)
  • "Management is poor and incredibly disrespectful & abrasive(in 48 reviews)
  • "No training whatsoever.(in 24 reviews)

Ratings by Demographics

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This rating reflects the overall rating of Servpro Industries and is not affected by filters.

    1. 4.0
      Nov 27, 2023
      Crew Chief
      Former Employee, less than 1 year
      Buffalo Grove, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You have lots of help and are not expected to do everything alone. It's a fun place to work.

      Cons

      Not a lot of drawbacks

      1. 5.0
        Nov 18, 2023
        General Labor
        Current Employee
        Recommend
        CEO Approval
        Business Outlook

        Pros

        The people I work for are amazing. Being able to assist customers in a time of need and distress is fulfilling.

        Cons

        The hours can be long the pay is not very good and the work is not consistent.

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        1. 4.0
          Nov 24, 2023
          Marketing
          Former Employee
          Reading, PA
          Recommend
          CEO Approval
          Business Outlook

          Pros

          New people, places, and travel.

          Cons

          Not really too many, thanks.

          1. 2.0
            Nov 22, 2023
            Anonymous Employee
            Former Employee, more than 1 year
            Gallatin, TN
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Compensation was above average for the position

            Cons

            Micromanaging from all levels of corporate structure make it hard to just do your job. The office was a toxic work environment where minority groups were not safe. Talking to higher-ups made it clear that the company's core goal is exploitation of employees, franchisees, and customers. They didn't even try to hide this.

            1. 5.0
              Nov 18, 2023
              Administrative Assistant
              Former Employee, less than 1 year
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Nice place to work at.

              Cons

              Software somewhat difficult to learn

              1. 4.0
                Nov 8, 2023
                Operations Manager
                Current Employee, more than 1 year
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Days are fast and never boring. You get to help your employees help people in need.

                Cons

                Work can be hectic. Trouble shooting and innovation is a must in this line of work.

                1. 5.0
                  Nov 14, 2023
                  Laborer
                  Former Employee, more than 1 year
                  Ishpeming, MI
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Flexibility, positive environment, great teaching skills.

                  Cons

                  Unexpected overtime, on call system

                  1. 3.0
                    Nov 20, 2023
                    Crew Chief
                    Current Employee, more than 3 years
                    Largo, FL
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Great place to work Hires from within Can get overtime

                    Cons

                    Depends the branch Long wait to get in a supervisor role Lots of sewage and bio cleanups Very picky lots of nit picking

                    1. 5.0
                      Oct 30, 2023
                      Office Coordinator
                      Current Employee
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Beneficial, dedicated, efficient, responsive, empathetic.

                      Cons

                      No cons at this time.

                      1. 4.0
                        Oct 27, 2023
                        Project Supervisor
                        Former Employee
                        Wheaton, IL
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Great place to work. Good community

                        Cons

                        Thrown into the mix a little bit

                      Viewing 1 - 10 of 1,145 Reviews
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                      Servpro Industries Reviews FAQs

                      Servpro Industries has an overall rating of 3.5 out of 5, based on over 1,182 reviews left anonymously by employees. 57% of employees would recommend working at Servpro Industries to a friend and 56% have a positive outlook for the business. This rating has been stable over the past 12 months.

                      According to anonymously submitted Glassdoor reviews, Servpro Industries employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Servpro Industries. This rating has improved by 1% over the last 12 months.

                      57% of Servpro Industries employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Servpro Industries 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Servpro Industries to be benefits, career development, coworkers and the cons to be culture, management.

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                      Interview Tips

                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      Morgan Stanley

                      In an interview is it a good practice to draw examples for answering situational questions from the most recent and relevant experience or should I draw examples from other previous experiences as well?

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                      Morgan Stanley

                      In an interview is it a good practice to draw examples for answering situational questions from the most recent and relevant experience or should I draw examples from other previous experiences as well?

                      1
                      0 Comments

                      University of Chicago

                      Doing my first behavioral interview with Guidehouse and wondering if anyone has any advice on practice questions for the behavioral interview I might be able to practice with, prep, and map out a STAR response to ahead of time. This is my first time interviewing in this industry and am first gen so feeling nervous, this any advice and tips are much appreciated.

                      3
                      3 Comments

                      Glassdoor has 1,182 Servpro Industries reviews submitted anonymously by Servpro Industries employees. Read employee reviews and ratings on Glassdoor to decide if Servpro Industries is right for you.