Severn Trent Services Reviews | Glassdoor

Severn Trent Services Reviews

Updated April 5, 2017
10 reviews

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4.0
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Stephane Bouvier
1 Rating

10 Employee Reviews

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Pros
  • No pros other than: it's a job & you have bills to pay (in 3 reviews)

  • Great benefits for families and employees (in 3 reviews)

Cons
  • They made it extremely daunting for staff to report problems by smothering them with forms to fill in and endless senior management reviews (in 2 reviews)

  • The organization has a myopic vision for the future, or at least as communicated to the employees from upper management (in 2 reviews)

More Pros and Cons

  1. "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Severn Trent Services full-time

    Pros

    Great benefits for families and employees.

    Cons

    Had to work mandatory overtime.


  2. "Good People, Reasonable Benefits, A Good Place to Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Severn Trent Services full-time

    Pros

    The company mostly works through contracts. The advantage of this is that there are many different projects the company is working on, so depending on where you live, you may have a unique opportunities. You work on important projects - typically water-related.

    The benefit package included a service called "HealthAdvocate" which is pretty useful for sending you cash rewards to stay fit, get regular checkups, and the like. The service also can arrange for doctor's appointments and connect you with a nurse to answer heatlh-related questions or even help you arrange home care for immediate family.

    The people who worked at my project were great and from what I hear, they continue to be be great.

    Cons

    Pay will probably leave you wanting for more if you're new.

    Advice to Management

    1) Keep up the dedication to quality, you've built an excellent reputation.
    2) Make HR more aggressive at developing talent and benefits to keep people on-board.
    3) Show employees what changes are being made as a result of the annual satisfaction surveys and keep working on ways to help employees see that the surveys are anonyous.
    4) If a management change is recommended, generalize it across a region so that suggestion from smaller units of employees remain anonymous.

    Severn Trent Services Response

    Mar 28, 2017 – Director, Talent

    Extremely helpful suggestions; will act on the comments and appreciate the time and thought that went into this.

  3. "Used to be good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sellersville, PA
    Former Employee - Anonymous Employee in Sellersville, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Severn Trent Services (More than 5 years)

    Pros

    Location outside of CC area

    Cons

    Current leadership is poor at decision making

    Severn Trent Services Response

    Mar 28, 2017 – Director, Talent

    We would be happy to hear more detail on how we can improve.


  4. "Company is great branches not so much."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operator in West Monroe, LA
    Current Employee - Operator in West Monroe, LA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Severn Trent Services (More than a year)

    Pros

    Great benefits and there are some great people who really work hard for the company.

    Cons

    Typical problems of power at the branch locations.


  5. "Wastewater treatment plant operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Operator in Kaufman, TX
    Former Employee - Lead Operator in Kaufman, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Severn Trent Services (Less than a year)

    Pros

    Great company to work for. Great benefit package. Competitive salary based on competitors in area

    Cons

    Lot of over time. Very little opportunity for advancement.

    Advice to Management

    Good job for competent individual


  6. "Water & Wastewater"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Water & Wastewater Operator in Austin, TX
    Former Employee - Water & Wastewater Operator in Austin, TX
    Recommends
    Positive Outlook

    I worked at Severn Trent Services full-time (More than a year)

    Pros

    Severn Trent Services is a great company to work for, all of the employee is so friendly.

    Cons

    I don't know any down reason that apply to Severn Trent Sevices

    Advice to Management

    Keep up the good work


  7. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Severn Trent Services (More than 5 years)

    Pros

    The people that work there are what really makes the company great, the environment is very relaxed, and they are very flexible with school schedules.

    Cons

    The company is going through a reorganization, making a lot of changes right now, and are working on getting new management in place

  8. "Generally positive"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant District Manager in Coral Springs, FL
    Former Employee - Assistant District Manager in Coral Springs, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Severn Trent Services full-time (More than a year)

    Pros

    Interesting work, good working conditions, very pleasant people.

    Cons

    There is one department head that needs to how to supervise his employees, he believes that he is "delegating" when in fact he is dumping additional job duties on subordinate managers.


  9. "O&m scheduler"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    We are all like one big family who all have the same going giving our customers a great experience

    Cons

    Change is forced rather that nurtured

    Advice to Management

    Stop changing and dropping processes you all ready have in place yes I'm all for change but nurture the processes you have as well as moving forward


  10. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director
    Former Employee - Director
    Recommends
    Approves of CEO

    Pros

    Nice people to work with

    Cons

    Challenging at times when working

    Advice to Management

    None


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