Sewell Automotive Reviews | Glassdoor

Sewell Automotive Reviews

Updated November 9, 2017
122 reviews

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4.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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J. Carl Sewell Jr.
87 Ratings

122 Employee Reviews

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Pros
  • Great people who truly care about you (in 19 reviews)

  • Great company if you are looking into the car business (in 14 reviews)

Cons
  • Work life balance could use improvement (in 21 reviews)

  • You will work long hours regardless of your role (in 28 reviews)

More Pros and Cons

  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sewell Automotive full-time (Less than a year)

    Pros

    You make great money coming straight out of college, luxury company car, gas and car insurance paid for. Starting bonus if you sign right out of college. Great training, really the sky is the limit for how much you can make there. Work with fun and interesting people.

    Cons

    Long hours, working every Saturday, it is car sales.... can be stressful meeting quotas

    Advice to Management

    Great job on training and promoting learning and growth. Great communication on expectations and how to improve.


  2. Helpful (1)

    "Great Company to work for - good long term outlooks."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sewell Automotive full-time (More than a year)

    Pros

    Sewell is one of the best companies and dealership groups to work for in the nation. They conduct every operation with integrity and respect for their life-long customers and employees. Benefits are great,

    Cons

    Work life balance can be tough, but this is known up front and if you grind hard enough it pays off with PTO and the ability to make your own schedule.

  3. "The customer service crucible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Worth, TX
    Former Employee - Anonymous Employee in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sewell Automotive full-time (More than 5 years)

    Pros

    Sewell Automotive is a shining city on the hill that overlooks the vast and unforgiving landscape of other, more inferior dealership empires. Their overall culture is one of respect and appreciation. This is the cornerstone to their success in hiring quality talent to execute the mission of providing the unparalleled customer service. In providing continual training, superior benefits and other learning resources to their employees, they fulfill their commitment to their employees in the same way they provide excellent service to their customers.

    Sewell is a company that rewards a dedication to the customer, whether you find yourself in the role of Sales or Service. I look fondly upon the time I spent there, and I wholeheartedly recommend working at any of their dealerships.

    Cons

    You will work long hours regardless of your role. While no workplace is truly a meritocracy, working at Sewell sometimes feels like a grind with no reward immediately evident. In order to advance in your career at Sewell, you may have to relocate. Over time, I have found that some employees had become bitter or exhausted for many different reasons but none more common than being passed over for a promotion or opportunity.

    Sewell has been around a long time, so you may run into a few promotion-related roadblocks since most of the higher-ups are lifers, for lack of a better term. Let me be clear: this is not nepotism; this is a lack of turnover at the top end of the hierarchy. It is exceedingly rare for someone from another industry to immediately be thrust into a management role in the dealership environment. As a consequence, Sewell is conservative in their business pursuits which translates into more stability in the long-term. As a result, Sewell easily weathered the recent recession, but lacks the bleeding-edge excitement and engagement that contextualizes many customer-brand interactions in this day and age.

    Advice to Management

    Keep investing in your employees, and initiate performance review-related conversations with your superiors and underlings.


  4. "Beware"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sewell Automotive full-time

    Pros

    They promote white Anglo Saxons

    Cons

    The biggest bunch of bigots! Customers don’t be fooled.
    All they want is your money , no respect for blacks or Hispanics. Subtract the one star!

    Advice to Management

    Change, you will be the minority’s!


  5. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sewell Automotive full-time

    Pros

    Friendly people
    Quality skills that can be learned

    Cons

    Work life balance could use improvement

    Advice to Management

    Institute a way to improve work-life balance to prevent the turnover


  6. "Great family owned company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Sewell Automotive full-time

    Pros

    Great company if you are looking into the car business. Great support and training and the money is great if you apply yourself.

    Cons

    Work weekends, but pay is great if you work hard

    Advice to Management

    none


  7. "I have enjoyed my time here with friendly staff, supportiveness, and people dedicated to both learning and teaching."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Concierge in Dallas, TX
    Current Employee - Cashier/Concierge in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Sewell Automotive full-time (Less than a year)

    Pros

    You gain a supportive family and great resources for both the workplace and your personal life. Working with Sewell also earns you the Sewell reputation.

    Cons

    There are always challenges within the customer service world, but nothing that is harder than usual. You must be on your A-game always. I also feel that it is very traditional (no tattoos, no cotton material, heels, very professional); it’s difficult to keep up with.

    Advice to Management

    Continue to check in with your employees and continue to support them.

  8. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sewell Automotive full-time

    Pros

    401k
    vacation
    Outings
    Family time
    Over time
    Easy work

    Cons

    Seniority
    No one listens
    Always on call
    Micro management

    Advice to Management

    Relax don't be so hard


  9. "Summer Internship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern - Hourly in Dallas, TX
    Former Employee - Intern - Hourly in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sewell Automotive part-time (More than a year)

    Pros

    Great Management
    Great Pay
    They want you to learn as much as possible and see if car sales is the right fit for you.
    They host several intern events throughout the summer, they are very fun and worthwhile.

    Cons

    Long hours, but I personally enjoyed long hours.

    Advice to Management

    Keep doing what you are doing!


  10. "Sewell Bodyshop Estimator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sewell Automotive full-time (Less than a year)

    Pros

    There is a lot of opportunity to make good money. Good benefits and training.

    Cons

    Hours are long, be prepared work 50+ hours a week


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