Shaner Hotel Group Reviews | Glassdoor

Shaner Hotel Group Reviews

Updated March 10, 2019
42 reviews

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2.9
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Recommend to a friend
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Lance T. Shaner
20 Ratings

Employee Reviews

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  1. "Not a bad place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shaner Hotel Group part-time

    Pros

    Fun place to work

    Cons

    Room times are a little accesive


  2. "Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeper
    Current Employee - Housekeeper
    Recommends
    Positive Outlook

    I have been working at Shaner Hotel Group full-time (More than a year)

    Pros

    Very enjoyable team and great cutomers

    Cons

    Consistent schedules week to week

  3. "I do t think a worse company can exist."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Decent starting income but that’s it.

    Cons

    The female supervisor on the third floor is a tyrant and a witch. There is NO training. They don’t explain anything. No one talks to each other - but they will talk about you.

    Advice to Management

    Fire the tyrant and actually train people.


  4. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bistro Manager in Saint Augustine, FL
    Current Employee - Bistro Manager in Saint Augustine, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Shaner Hotel Group full-time (More than a year)

    Pros

    The company likes to promote employees form within. They also give all employees two free nights at any of their properties, no matter what location (international company).

    Cons

    Corporate is disconnected with individual location, and managers can do better with knowing their team.

    Advice to Management

    Develop a culture that encourages and invites team building and taking care of people, while accomplishing the job.


  5. "Front Desk Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Shaner Hotel Group full-time (More than a year)

    Pros

    Small company so it feels more personable, decent benefits.

    Cons

    Upper management doesn't communicate well

    Advice to Management

    Communicate to all employees not just managers


  6. "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shaner Hotel Group full-time

    Pros

    Company has a great culture. Room for advancement. Leaders care about their employees. Flexible with work/life balance.

    Cons

    None at this current time.

    Advice to Management

    Continue internal promotions.


  7. Helpful (2)

    "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Shaner Hotel Group full-time (More than 10 years)

    Pros

    Not any that I can think of

    Cons

    Way too many to list on here

    Advice to Management

    Not worth my time

  8. Helpful (4)

    "Front Desk Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Manager in Pittsburgh, PA
    Former Employee - Front Desk Manager in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Shaner Hotel Group full-time (More than 5 years)

    Pros

    I worked with some really nice people throughout the years. Besides that, nothing at all. In the end, I’m sorry to say nothing at all. I have taken a long time to think about this and make sure that I express the truth to its fullest extent.

    Cons

    Too many to mention. Pretty awful experience after 4 and a half year experience at The Pittsburgh Shaner Marriott City Center. I’m still really in shock in how top management takes care of their managers suffering from PTSD, anxiety and panic disorder. Instead of speaking with me and maybe trying to understand an illness, they just throw you and your family away to the curb. I believe Shaner needs to hire a management team with education past only high school diplomas. That way, maybe their management team would be educated enough to at least understand the problems associated with mental illness. I really could have hit them hard with a lawsuit. I had even consulted attorneys before accepting their “Seperation Agreement” as I was literally discriminated against over something that I cannot control. In the end, our family just accepted their pathetic “Seperation Agreement” because of necessity of bills being paid as they barely pay their managers enough to support a family. It’s really a shame as Shaner picks these uneducated people as management simply so they can pay a lesser salary. These individuals know about hotels, how to say “yes sir and yes ma’am” and deal with customer complaints however have no idea how to actually MANAGE THEIR PEOPLE.

    Advice to Management

    Hire individuals with higher education levels as top management. Do not take the cheap route and hire high school graduates to take on top positions. Literally being fired for having a mental illness blows my mind. In this day in age? Shaner better start doing something different or they will continue to walk on egg shells. Imagine if they fired a person for being a woman? For being a homosexual? For being a minority? This is an outrage! Months later and I’m still shaking my head in disbelief.


  9. Helpful (1)

    "Staff accountant II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Accountant II in State College, PA
    Former Employee - Staff Accountant II in State College, PA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Shaner Hotel Group full-time (More than 5 years)

    Pros

    Small firm that gives you a chance to develop your skills

    Cons

    Small firm that does not have room for individual growth beyond current position


  10. Helpful (2)

    "Two years, 2 months, and 27 days..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Shaner Hotel Group full-time

    Pros

    Active management from home office.

    Cons

    I can't share those here.

    Advice to Management

    None.