Shangri-La Hotels and Resorts Reviews

Updated Jun 28, 2020

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3.9
66%
Recommend to a Friend
85%
Approve of CEO
Shangri-La Hotels and Resorts CEO  Lim Beng Chee
Lim Beng Chee
67 Ratings
Pros
  • "Good brand name, co-workers are good(in 13 reviews)

  • "1 free meal per shift (not that amazing but people complain a lot about it but I don't(in 11 reviews)

Cons
More Pros and Cons
  1. "Chef."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Chef Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shangri-La Hotels and Resorts full-time for more than a year

    Pros

    Great work place Standards By the book 📖

    Cons

    Hygiene restrictions kills creativity and local farm.

  2. "Time Well Spent"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Communications 

    I worked at Shangri-La Hotels and Resorts full-time for more than 3 years

    Pros

    *Room to take on many projects *Good overall company culture and access to management *Decent budgets to do activations

    Cons

    *Limited room for growth- tend to hit a wall *Sometimes there was lack of vision and long-term thinking

  3. Helpful (1)

    "sales representiative"

    3.0
     

    I worked at Shangri-La Hotels and Resorts

    Pros

    Friendly atmosphere. Had flexible hours

    Cons

    Boring job, sent emails all day

  4. "I recommend this company to all people gret opprtunities."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server in Afton, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Shangri-La Hotels and Resorts full-time

    Pros

    Hours and pay are conducive to success. Organization is key

    Cons

    No breaks. The hours were almost too much.

    Continue reading
  5. "good one"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Shangri-La Hotels and Resorts

    Pros

    family atmosphere and caring manager

    Cons

    Hr department sometimes too slow

    Continue reading
  6. "Wedding Consultant"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Shangri-La Hotels and Resorts part-time

    Pros

    good working environment and supervisors are nice

    Cons

    retention rate is too low

  7. "it was ok"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Shangri-La Hotels and Resorts full-time for more than 8 years

    Pros

    good benefits for senior management, good hotel discounts

    Cons

    unfair compensation for extra work, no process to air grievances,

    Continue reading
  8. Helpful (1)

    "Shangri-La hotels"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Shangri-La Hotels and Resorts

    Pros

    This hotel brand has very high standards of customer service. Employees work hard to provide consistency and attention to detail.

    Cons

    Employee training is different than what I am used to.

    Continue reading
  9. "Experience as a site employee"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Manager in South China, ME
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Shangri-La Hotels and Resorts

    Pros

    Good benefits, generous bonuses, strong brand name on CV, fast pace at the work place, great career exposure.

    Cons

    Relatively frequent change of management and reporting structure. It may take some years to be promoted to managers or senior managers.

    Continue reading

    Shangri-La Hotels and Resorts Response

    April 19, 2017Human Resources Officer

    Thanks for the great feedback. We always welcome feedback as we care about our colleagues.

  10. "Great brands and great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wright, FL
    Recommends
    Positive Outlook

    I have been working at Shangri-La Hotels and Resorts full-time for more than a year

    Pros

    One of the best Asian brands and I am proud to work here. Lots of opportunities to build, learn and upgrade my skills. Good salary and benefits.

    Cons

    Some can be traditional in thinking and not able to accept newest ideas fast enough.

    Continue reading

    Shangri-La Hotels and Resorts Response

    August 31, 2016Human Resources Officer

    Thank you for being with us. Wish to have you here again.

Found 312 reviews