Shaw Communications Reviews in Calgary, AB | Glassdoor

Shaw Communications Calgary Reviews

Updated February 26, 2017
188 reviews

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Calgary, AB, Canada Area (Canada)

3.2
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Shaw Communications CEO Bradley S. Shaw
Bradley S. Shaw
84 Ratings

188 Employee Reviews

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Pros
  • Very good benefits and good pay (in 62 reviews)

  • Great work environment and great benefits (in 53 reviews)

Cons
  • work/life balance is probably the poorest of any company I have worked for (in 16 reviews)

  • Still suffers from typical call center complaints from customers (in 15 reviews)

More Pros and Cons

  1. "Good benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Calgary, AB (Canada)
    Former Employee - Anonymous Employee in Calgary, AB (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Shaw Communications full-time (More than 3 years)

    Pros

    You will recieve a good health benefits when working with shaw. The opportunity to grow is very open to those who are looking for advancement/ change of career,.

    Cons

    Job stability. Shaw had multiple lay-off history which can be really deprimental to those who are looking for stable income.


  2. "Not bad. But.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Calgary, AB (Canada)
    Former Employee - Anonymous Employee in Calgary, AB (Canada)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Shaw Communications full-time

    Pros

    Headquarters is like an art museum.
    Very good people to work with.
    Subsidized cable, phone, internet services.

    Cons

    Pension, vacation, and bonuses
    Work Life balance.
    Some leaders are counter to the culture and values but don't get called out on it.

    Advice to Management

    Weed out the bully and toxic leadership. You really don't need them.


  3. "CSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Calgary, AB (Canada)
    Former Employee - Customer Service Representative in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Shaw Communications part-time (More than a year)

    Pros

    Friendly environment, great benefits, awesome leaders, great training

    Cons

    frequently changing shifts, early morning and late night shifts

    Advice to Management

    fixed schedules and a better compensation package would be awesome


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  5. "Very Bad Management"

    Star Star Star Star Star
    Current Employee - IT Analyst in Calgary, AB (Canada)
    Current Employee - IT Analyst in Calgary, AB (Canada)

    I have been working at Shaw Communications full-time (More than 5 years)

    Pros

    free time, you can learn skills online

    Cons

    Management is really bad, not focused, Most of them come from Call centers and have no idea on technology


  6. Helpful (1)

    "Test Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Test Lead in Calgary, AB (Canada)
    Current Employee - Test Lead in Calgary, AB (Canada)
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Large Team.
    Team Management opportunities.
    Senior leadership is good.

    Cons

    Slow approvals.
    Middle management is political.


  7. Helpful (1)

    "Good, but no where near great."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Calgary, AB (Canada)
    Former Employee - Supervisor in Calgary, AB (Canada)
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Shaw Communications full-time (More than 10 years)

    Pros

    Great sense of community. Lots of diversity of staff to include people of all backgrounds. Good onboarding programs for new employees and always willing to develop current staff with training.

    Cons

    Shaw seems very self distructive in the past 5-6 years. Terrible choice in technology has pushed this once leader of technology to a third or four rate company. Lack of risk taking as also led to being pulled out of the streaming industry with the closure of Shomi. Recently Shaw acquired Wind which is a decent business decision, but made far too late to join the celular communications industry, something they could have done almost 8 years ago.

    Advice to Management

    Hire people who actually want your business to succeed. Far too often incredible bad hiring choices were made time after time. Too much in fighting and not enough focus on pushing the boundaries of technology to reach the potential you had once.


  8. Helpful (2)

    "Not What I expected"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Calgary, AB (Canada)
    Former Employee - Anonymous Employee in Calgary, AB (Canada)
    Doesn't Recommend
    Approves of CEO

    I worked at Shaw Communications full-time

    Pros

    Benefits are good. Facilities are nice. Product Discounts.Training is good. Spend lots of money. CEO and Chairman are very approachable and polite.

    Cons

    Pay is not competitive.
    Middle management and directors are political and cut throat. to get anything accomplished you need a VP title.
    Wants to be an open environment but micro management is through out organization.
    Employee engagement is emphasized but management and directors are political and worrying about upwards and not the employee.
    Organization is broken into silos all the way to the top.
    Collaboration is not encouraged. lots of employees collaborate on projects behind VP backs to get things done.

    Advice to Management

    Be what you say you are. If you want to be a big open and free organization that gets results then be that and don't micro manage. If you want to micro manage and be political then be that organization. Work with all employees lots of talent leave because of the inability to engage and out grow the political bureaucracy. Talent that leaves call Shaw soul sucking. I feel it had so much potential. Reward Talent don't promote political game players.


  9. "CSE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Solutions Expert in Calgary, AB (Canada)
    Current Employee - Customer Solutions Expert in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent training
      -Employee discounts
    -great benifits

    Cons

    -Hopefully employees can get extra hours


  10. "Shaw Communications"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coordinator, National Tech Ops in Calgary, AB (Canada)
    Former Employee - Coordinator, National Tech Ops in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Shaw Communications full-time (More than 10 years)

    Pros

    Strong family atmosphere, very collaborative group. Not too top heavy (management) and everyone works together as a team. You could just as easily confer with a customer service agent one minute and a vice president the next. Loved the head office being downtown, as easy commute. Building renovations resulted in a beautiful, green work-space, with all considerations taken into account.

    Cons

    Lost my job in a re-structure of the company, which they like to do every 2 years or so. Usually quiet about it. Some opportunities for movement, but you can get 'stuck' in a position. Don't like to coach supervisor or management skills until you are a supervisor or manager, which does not aide in advancing.

    Advice to Management

    Encourage junior level staff to participate (and let them) in skills building, such as supervisor or management training. Makes for a stronger, more engaged work force.


  11. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Calgary, AB (Canada)
    Current Employee - Anonymous Employee in Calgary, AB (Canada)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Good people work at Shaw

    Cons

    broken process' make completing work dificult

    Advice to Management

    Make strategic plan clear for all



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