Shaw Communications Reviews | Glassdoor

Shaw Communications Reviews

Updated July 20, 2017
182 reviews

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3.0
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Shaw Communications CEO Bradley S. Shaw
Bradley S. Shaw
61 Ratings

182 Employee Reviews

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Pros
  • Shaw's a great place to work for work/life balance, career development and if you want to sell products that are way better than the competition (in 28 reviews)

  • Competitive wages, good benefits (in 62 reviews)

Cons
  • It is also difficult to keep a work/life balance as it's extremely difficult to take time off and your schedule constantly changes (in 18 reviews)

  • Still suffers from typical call center complaints from customers (in 16 reviews)

More Pros and Cons

  1. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loyalty Care Representative in Vancouver, WA
    Former Employee - Loyalty Care Representative in Vancouver, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Shaw Communications full-time (More than a year)

    Pros

    Benefits are the best thing

    Cons

    Hours are the worst thing


  2. "Good for those who want a 9-5"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    Disapproves of CEO

    I worked at Shaw Communications (More than 3 years)

    Pros

    Very good work life balance for those looking

    Cons

    poor employee performance metrics make it hard to set personal goals

    Advice to Management

    Help employees help you. Effective evaluations would really help drive more goal driven behavior on teams.

  3. Helpful (4)

    "Customer solutions Winnipeg"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Solutions Expert in Winnipeg, MB (Canada)
    Former Employee - Customer Solutions Expert in Winnipeg, MB (Canada)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Shaw Communications (More than 3 years)

    Pros

    Great benefits and good commission structure

    Cons

    I've worked at Shaw for over 3 years and have seen the department go thru a lot of changes. Before it used to be an amazing place to work. But now it's a train wreak. The management is the reason why customer solutions (I.e. outbound sales) is considered to be the high school of cse. The Work politics in this department lead to people going on stress leave or quit. The turnover rate is huge and we aren't treated like valued employees. Go to any other department at Shaw and you will know how amazing this company is, but if you go to customer solutions Winnipeg, it's almost like suicide these days. Management needs to change entirely and bring in people who actually care for their job and the company's name.

    Advice to Management

    Change Winnipeg cse by hiring leaders who are passionate about their job and want to help others succeed. The atmosphere is demotivating and the department leaders need to be investigated because there's a lot of things such as false accounts, no actual unified desktop experience, leaders having sex with their emolyees so that the employee avoids politics and moves up in Shaw and several other things happening behind closed doors.


  4. "Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shaw Communications full-time

    Pros

    reasonable benefit package and vacation

    Cons

    very little genuine integrity and low morale


  5. "Shaw"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at Shaw Communications full-time

    Pros

    The pay and benefits, especially, are quite good for the work performed.

    Cons

    Ageism is rampant in the company (was even told so by an outside recruiter). Do not, under any circumstances, say or write anything negative or constructive about the company (even in the 'anonymous' employee engagement reviews), if you wish to remain employed there.

    Advice to Management

    Doesn't matter - they won't listen anyways


  6. "In home solution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Shaw Communications full-time (Less than a year)

    Pros

    Flexible and working independently. Payment isn't too bad comparing to many other companies.

    Cons

    My major tasks are going door to door selling services or get more new customers on our own ways. However company policy and structure make this position quite challenging.


  7. "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Analyst in Calgary, AB (Canada)
    Former Employee - Network Analyst in Calgary, AB (Canada)
    Recommends
    Approves of CEO

    I worked at Shaw Communications full-time (More than 3 years)

    Pros

    Good and flexible environment, great opportunities to learn. Medical Benefits are awesome.

    Cons

    Relatively poor compensation that other competitors.

  8. "Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Shaw Communications full-time

    Pros

    Nice people, great benefits and higher than average salaries

    Cons

    Reorg every year or more often

    Advice to Management

    Stick with your plans


  9. Helpful (1)

    "TFR"

    StarStarStarStarStar
    Former Employee - Shaw Owner Operator in Calgary, AB (Canada)
    Former Employee - Shaw Owner Operator in Calgary, AB (Canada)

    I worked at Shaw Communications full-time (More than 5 years)

    Pros

    Best job I ever had. Great pay and benefits and very flexible hours and schedule

    Cons

    Company removed the position and laid of 250 people nationwide


  10. "Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shaw CAble TSR in Calgary, AB (Canada)
    Former Employee - Shaw CAble TSR in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Shaw Communications (More than a year)

    Pros

    Many benefit products plus shares of stocks

    Cons

    Benefits are only allowed to be adjusted once a year

    Advice to Management

    Let there be exceptions for adjusting benefits more than once a year


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