Shaw Communications Reviews | Glassdoor

Shaw Communications Reviews

Updated October 17, 2017
214 reviews

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4.0
StarStarStarStarStar
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Approve of CEO
Shaw Communications CEO Bradley S. Shaw
Bradley S. Shaw
87 Ratings

214 Employee Reviews

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Pros
  • good benefits and pay structure not bad (in 76 reviews)

  • Shaw's a great place to work for work/life balance, career development and if you want to sell products that are way better than the competition (in 30 reviews)

Cons
  • It is also difficult to keep a work/life balance as it's extremely difficult to take time off and your schedule constantly changes (in 18 reviews)

  • Still suffers from typical call center complaints from customers (in 17 reviews)

More Pros and Cons

  1. "Digital Account Executive"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shaw Communications full-time

    Pros

    Great leadership - empowers sales to be innovative

    Cons

    tough industry, agency model get's tiring


  2. "AP Specialist"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shaw Communications full-time

    Pros

    good benefit, and friendly working environment

    Cons

    too busy , need to hire more employee.

    Advice to Management

    need to hire the right employee.

  3. "Work experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    - good people, culture, benefits

    Cons

    clique culture, lots of red tape


  4. "Great to Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Vancouver, BC (Canada)
    Current Employee - Sales Consultant in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shaw Communications (More than a year)

    Pros

    Good pay and benefits. lots of incentives

    Cons

    schedule constantly changing, makes it difficult to organize life outside of work


  5. "Field support - Call center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Support
    Former Employee - Field Support
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Shaw Communications full-time (Less than a year)

    Pros

    You're considered a very valuable member of their family as soon as you start working there, free food, pays good, nice benefits, staff is very nice, office is nice as well

    Cons

    Dealing with frustrated customers is maybe not the nicest facet of the job (fortunately that didn't happen too often), a lot has to be learned before starting the job


  6. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Analyst
    Current Employee - Data Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shaw Communications full-time (More than 3 years)

    Pros

    Good culture and values. Senior management is interested in improving employee satisfaction.

    Cons

    Some departments lack work/life balance.

    Advice to Management

    Act on employee survey results.


  7. Helpful (1)

    "Bad out weighs the good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - LCT Representative in Victoria, BC (Canada)
    Former Employee - LCT Representative in Victoria, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Shaw Communications full-time (More than a year)

    Pros

    Great benefits, great pay, positive atmosphere, appreciated, lots of perks,

    Cons

    Poor training, to much to learn for self lead learning via the PIPE. Constant changes going on. Always something new to learn so one never catches up. A
     lot of " this is how we do it " then the next thing you know it's " ok were not doing it that way anymore ". So that was frustrating for sure. Must deal with hostile customer calls so you need to have thick skin. For me the pay & benefits weren't worth the stress & anxiety.

  8. "Technical Support Rep Role"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Decent Pay, good benefits, good location

    Cons

    Tough schedules, Stressful at times


  9. Helpful (1)

    "Relaxed, but boring"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Shaw Communications full-time

    Pros

    Relaxed, laid back and easy

    Cons

    Boring, slow, not paid enough


  10. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shaw Communications full-time

    Pros

    good work and life balance

    Cons

    salary is not that high


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