Shaw Communications Reviews | Glassdoor

Shaw Communications Reviews

Updated October 17, 2017
711 reviews

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711 Employee Reviews

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Pros
  • good benefits and pay structure not bad (in 76 reviews)

  • Shaw's a great place to work for work/life balance, career development and if you want to sell products that are way better than the competition (in 30 reviews)

Cons
  • It is also difficult to keep a work/life balance as it's extremely difficult to take time off and your schedule constantly changes (in 18 reviews)

  • Still suffers from typical call center complaints from customers (in 17 reviews)

More Pros and Cons

  1. "Big Business, Family Orientated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shaw Communications full-time (More than 8 years)

    Pros

    The people, the culture, the tech are all fantastic. Feels like making a difference in peoples lives from the outside in.

    Cons

    Work environment could be better outside of head office. PC's and tools can be frustrating. It's a dynamic environment, every few years, your colleagues go and new ones come in. Stability can be a concern each year.


  2. Helpful (1)

    "shaw benefits good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Shaw Communications full-time (More than 8 years)

    Pros

    great benefits including pension, choice of coverage and stocks

    Cons

    pay, training, pick cheapest person for jobs,

    Advice to Management

    Live your values-the staff members do but the company doesn't

  3. Helpful (1)

    "Stronger employee moral within Business side of Shaw over Resi. Overall great learning experience and fantastic people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Coordinator in Calgary, AB (Canada)
    Former Employee - Sales Coordinator in Calgary, AB (Canada)
    Recommends

    Pros

    The business side refreshingly trusting for employees and as long as you are doing your job and meeting your role's needs, management treats you good.

    Cons

    Residential side has way too much micro management and expectations are very stressful. Residential management would seemly search for any little thing to point out your negatives rather than positives within your performance.

    Advice to Management

    Residential: You need to listen to your employees, develop more trust, and conjure up a better rewards system for graduated performance.
    Business: Doing great!


  4. "good but not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Architect in Calgary, AB (Canada)
    Former Employee - Network Architect in Calgary, AB (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Shaw Communications part-time (More than a year)

    Pros

    a good place to work

    Cons

    not as great as people think


  5. "Government Affairs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Shaw Communications full-time

    Pros

    Exciting place to work, always something happening.

    Cons

    There are times that getting direction can be a chore.


  6. "Administrative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Shaw Communications full-time

    Pros

    The coworkers are great to work with.

    Cons

    For promotion, it's not what you know, but who you know.

    Advice to Management

    Management need to undergo training as soon as placed in their positions.


  7. "Good job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shaw Communications full-time

    Pros

    Shaw is improving as a company.
    Good work life balance.

    Cons

    Red tape.
    Too many cooks.

  8. Helpful (1)

    "Revolving door for a reason."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Solutions Expert in Calgary, AB (Canada)
    Current Employee - Business Solutions Expert in Calgary, AB (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Shaw Communications full-time (Less than a year)

    Pros

    Free tea, Needed 5 words

    Cons

    Training, wages, commissions, management, systems, work stations, work hours, favoritism, lacking policies and structure. The sales team operates at an elementary level.

    Advice to Management

    Fire the reps that are stealing sales, hire management that has sales experience or who can at least get things done, increase your commissions so we are getting paid to sell, fix up the process for everything! If you want to keep good sales reps, you have to pay people better to sell.


  9. Helpful (1)

    "Good culture, middle management suffers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Shaw Communications (More than 3 years)

    Pros

    Good benefits, stock shares, a strong community presence which is dwindling as they eliminate local positions. Employee benefits are good, but starting to be marginalized with cash flow issues.

    Cons

    Middle management gets shuffled around, teams are eliminated without notice, lots of restructuring lately due to Alberta losing lots of money. Needs stronger and more focused leadership.


  10. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Advisor in Victoria, BC (Canada)
    Current Employee - Customer Advisor in Victoria, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shaw Communications full-time (Less than a year)

    Pros

    benefits employees
    great supervisor work culture

    Cons

    call center job
    no room for advancement
    rotation schedule

    Advice to Management

    career develeopment
    disgruntled customers


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