Shaw Communications Reviews | Glassdoor

Shaw Communications Reviews

Updated December 6, 2017
735 reviews

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735 Employee Reviews

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Pros
Cons
  • It is also difficult to keep a work/life balance as it's extremely difficult to take time off and your schedule constantly changes (in 20 reviews)

  • Still suffers from typical call center complaints from customers (in 18 reviews)

More Pros and Cons

  1. Helpful (1)

    "Bad out weighs the good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - LCT Representative in Victoria, BC (Canada)
    Former Employee - LCT Representative in Victoria, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Shaw Communications full-time (More than a year)

    Pros

    Great benefits, great pay, positive atmosphere, appreciated, lots of perks,

    Cons

    Poor training, to much to learn for self lead learning via the PIPE. Constant changes going on. Always something new to learn so one never catches up. A
     lot of " this is how we do it " then the next thing you know it's " ok were not doing it that way anymore ". So that was frustrating for sure. Must deal with hostile customer calls so you need to have thick skin. For me the pay & benefits weren't worth the stress & anxiety.


  2. "Technical Support Rep Role"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Decent Pay, good benefits, good location

    Cons

    Tough schedules, Stressful at times

  3. Helpful (1)

    "Relaxed, but boring"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Shaw Communications full-time

    Pros

    Relaxed, laid back and easy

    Cons

    Boring, slow, not paid enough


  4. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shaw Communications full-time

    Pros

    good work and life balance

    Cons

    salary is not that high


  5. "Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Shaw Communications full-time

    Pros

    Good environments to work in

    Cons

    A few co-workers are rude


  6. "Big Business, Family Orientated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shaw Communications full-time (More than 8 years)

    Pros

    The people, the culture, the tech are all fantastic. Feels like making a difference in peoples lives from the outside in.

    Cons

    Work environment could be better outside of head office. PC's and tools can be frustrating. It's a dynamic environment, every few years, your colleagues go and new ones come in. Stability can be a concern each year.


  7. Helpful (1)

    "shaw benefits good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Shaw Communications full-time (More than 8 years)

    Pros

    great benefits including pension, choice of coverage and stocks

    Cons

    pay, training, pick cheapest person for jobs,

    Advice to Management

    Live your values-the staff members do but the company doesn't

  8. Helpful (1)

    "Stronger employee moral within Business side of Shaw over Resi. Overall great learning experience and fantastic people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Coordinator in Calgary, AB (Canada)
    Former Employee - Sales Coordinator in Calgary, AB (Canada)
    Recommends

    Pros

    The business side refreshingly trusting for employees and as long as you are doing your job and meeting your role's needs, management treats you good.

    Cons

    Residential side has way too much micro management and expectations are very stressful. Residential management would seemly search for any little thing to point out your negatives rather than positives within your performance.

    Advice to Management

    Residential: You need to listen to your employees, develop more trust, and conjure up a better rewards system for graduated performance.
    Business: Doing great!


  9. "good but not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Architect in Calgary, AB (Canada)
    Former Employee - Network Architect in Calgary, AB (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Shaw Communications part-time (More than a year)

    Pros

    a good place to work

    Cons

    not as great as people think


  10. "Government Affairs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Shaw Communications full-time

    Pros

    Exciting place to work, always something happening.

    Cons

    There are times that getting direction can be a chore.


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