Sheplers Western Wear Reviews | Glassdoor

Sheplers Western Wear Reviews

Updated October 26, 2017
23 reviews

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23 Employee Reviews

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  1. "Former Employee Only Because They Sold to Boot Barn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Accounting Operations in Wichita, KS
    Former Employee - Director of Accounting Operations in Wichita, KS
    Recommends
    Positive Outlook

    I worked at Sheplers Western Wear full-time (More than 8 years)

    Pros

    Great Mgmt. Mentorship. Forward-looking.

    Cons

    Salaries and benefits at lowest levels could use some work.


  2. "worked in a silo"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sheplers Western Wear full-time

    Pros

    Fun industry. Great vendors. In the DFW market.

    Cons

    Everyone worked in their own silo. There was no collaboration between departments.

  3. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Fun atmosphere. Unique product. Relocation opportunities and good coworkers

    Cons

    Corporate ignores stores and doesn't stand behind their employees.

    Advice to Management

    Make sure your store managers feel heard and connected to upper management.


  4. "Returns"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Returns in Wichita, KS
    Former Employee - Returns in Wichita, KS
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Laid back in returns of you pull and pack you have rude supervisors and long hours . Nothing else ...

    Cons

    Pay for a warehouse starts at 8.50 in every department and hours . Management sucks, benefits are not good ..


  5. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Mesa, AZ
    Former Employee - Store Manager in Mesa, AZ
    Recommends
    Neutral Outlook

    I worked at Sheplers Western Wear full-time (More than 5 years)

    Pros

    Fun customers, good staff level, able to be creative with visual merchandising, good benefits, good employee discount, Great dress code, good training from vendors

    Cons

    Distance from home, lots of change in district manager position, no stable go to person for store to depend on.


  6. "poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Sheplers Western Wear part-time

    Pros

    The department managers were awesome, during seasonal you got good hours.

    Cons

    The GM was horrible, rude, a liar and never around. Asked for help on a register and she didn't know what to do. The department managers were overworked and no one got along there.

    Advice to Management

    glad the GM is no longer there!


  7. Helpful (1)

    "Sheplers / Boot"

    StarStarStarStarStar
    Current Employee - Supervisor in Wichita, KS
    Current Employee - Supervisor in Wichita, KS

    I have been working at Sheplers Western Wear full-time (Less than a year)

    Pros

    Somewhat less pressure than other call centers due to the fact that there aren't any sales goals.

    Cons

    Very low priority on proper training, recruiting and investment into employees. The average pay is lower than many other similar jobs in the area, the physical work environment is terrible - 70's era work space, homemade cubicles - from the 70's with carpeted walls. Equipment breaks down frequently, computers and computer system is outdated, slow and the IT department either isn't allowed to spend the money to upgrade/fix or they don't know how. Very negative attitude all around - the supervisors have no supervisor training and are frustrated because the employees didn't get properly trained either - nor do they have ongoing training. The turnover rate is extremely high.

    Advice to Management

    Put effort into your employees, spend some money to get them a better environment to work in - spend the money and time to train them properly, train your leadership team - this is doubly beneficial - it shows that you are willing to invest in them - happier people are far more productive. Supervisors are told to "coach" them to do better - but no one has ever shown the supervisors "how to coach". Get rid of the 70's work space - it's full of dust, dirt, germs - and the temperature is so out of wack it is boiling most of the winter - or freezing - the ceiling fans can only be set on low or else they could vibrate off of the ceiling and fall on someones head. Raise the pay - for existing and new - money doesn't buy all motivation - but to be drastically underpaid and under appreciated does not make for a strongly motivated work team. Don't be afraid to move the dead weight out - they don't want nor care to do better - and they are taking the ship down with them.

  8. "It was a great experience to work there. They gave me chances nobody else would."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder in Orlando, FL
    Former Employee - Key Holder in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sheplers Western Wear full-time (More than 3 years)

    Pros

    They believed in me. Taught me how to become management. Very patient.

    Cons

    No respect from some management. Too much gossip. Not enough pay.

    Advice to Management

    Learn to listen and communicate with your employees.


  9. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Frisco, TX
    Former Employee - Anonymous Employee in Frisco, TX
    Recommends
    Positive Outlook

    Pros

    Great company to work for. Team efforts are encouraged and allow for the best results for company goals and profits.

    Cons

    Medical benefits and personal time off or vacation are average. Some departments are allowed a flex schedule while others are not.

    Advice to Management

    Most employees are very hard workers and simply need firm direction in order to achieve company goals.


  10. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in McAllen, TX
    Former Employee - Store Manager in McAllen, TX
    Neutral Outlook

    I worked at Sheplers Western Wear (More than a year)

    Pros

    Good employee discount for new employees

    Cons

    lack of payroll or inventory to support promotions

    Advice to Management

    work with a skeleton crew not much in marketing support


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