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Sheppard Pratt Health System Reviews
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    Sheppard Pratt Health System Reviews

    Updated August 15, 2017
    92 reviews

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    2.9
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
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    Harsh K. Trivedi, M.D., M.B.A.
    5 Ratings

    92 Employee Reviews

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    Pros
    Cons

    • Hard hours, low pay, and getting mandated at the last minute to the next shift (in 8 reviews)

    • The management expects a high turnover rate of employees so they do little to retain the worthwhile ones that they do have (in 4 reviews)

    More Pros and Cons

    1. "I Loved My Job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Mental Health Worker in Towson, MD
      Former Employee - Mental Health Worker in Towson, MD
      Recommends
      Neutral Outlook
      No opinion of CEO

      Pros

      Working at Sheppard Pratt has been one of the best experiences of my life. I was able to get trained on every unit and learn so much during my time there. This organization is passionate about mental health. A lot of people will complain about how employees are treated but I felt beyond appreciated there.

      Cons

      The pay isn't great, you have to be in it because you love it, not just to get a paycheck- although you do get a Christmas bonus which I have yet to find with any other company. If you're not careful in picking up overtime you can easily burn out.

    2. "Accountability"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I have been working at Sheppard Pratt Health System full-time

      Pros

      Mission is great, but I think a lot of employees don't live and breathe the mission like they should. I think Dr. Trivedi's vision for the organization is inspiring and exciting to be apart of.

      Cons

      Culture and accountability comes from the top down. People see the things that certain people in senior management get away with everyday. Why would you want to set that kind of example to everyone else? Nothing will ever change if that doesn't change. Turnover will continue to be horrendous and the culture will continue to be extremely negative because you're showing everyone that bullying is acceptable. Please hold EVERYONE accountable for they way they treat others (not just the ones at the bottom of the totem pole).

      Advice to Management

      (See above)

      3. Join the Sheppard Pratt Health System team
      See Our Latest Jobs

    3. "Think carefully"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend

      I worked at Sheppard Pratt Health System full-time

      Pros

      You can gain good experience here, and it is a decent resume builder.

      Cons

      A lot of nepotism, gossipy environment

    4. "Mental Health Worker"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Sheppard Pratt Health System full-time

      Pros

      Great experience working with patients and well known clinicians.

      Cons

      Hard hours, low pay, and getting mandated at the last minute to the next shift.

    5. "An unfortunate decline due to poor middle management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Staff RN in Towson, MD
      Current Employee - Staff RN in Towson, MD
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Sheppard Pratt Health System part-time (More than 10 years)

      Pros

      Being able to make a positive impact with patients

      Cons

      Unfair, bullying and very disrespectful management with upper management and HR doing nothing about it (my manager has yelled at me over the most simple suggestions or benign requests). Only fair pay with no room for advancement. It is at times a very dangerous work environment. Rotating shifts with no control over your schedule--flexible 12 hour shifts are not offered. Mandating is a constant and if you refuse you will be terminated.

      Advice to Management

      Survey and really listen to your front-line staff (RN's, MHW's, Unit Clerks and S.W.'s). Eliminate ineffective middle management who are ruining this hospital. Increase pay and hire more milieu managers. Allow self scheduling on all the units with the option for 12 hour shifts.

    6. Helpful (1)

      "Don't waste your time"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Mental Health Worker in Towson, MD
      Former Employee - Mental Health Worker in Towson, MD
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Sheppard Pratt Health System part-time (More than a year)

      Pros

      Patients, staff you work with

      Cons

      Turnover is high and pay is low

    7. "Sheppard Pratt"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Sheppard Pratt Health System full-time

      Pros

      Pays well for the industry standard

      Cons

      No room at all for advancement

    8. "Mental health worker"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Mental Health Technician in Towson, MD
      Former Employee - Mental Health Technician in Towson, MD
      Recommends
      Positive Outlook

      I worked at Sheppard Pratt Health System part-time (More than a year)

      Pros

      available hours and location to my home

      Cons

      Mandated hours sometimes without notice.

      Advice to Management

      None

      Sheppard Pratt Health System Response

      May 1, 2017 – Recruitment and Employment Manager

      Thank you for your review!

    9. "dwdwdwd"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      Pros

      great employees to work with

      Cons

      Poor management and bad pay

    10. "Depends what school/hospital you end up at"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Speech Language Pathologist
      Current Employee - Speech Language Pathologist
      Positive Outlook
      Approves of CEO

      I have been working at Sheppard Pratt Health System full-time (More than 5 years)

      Pros

      Smaller caseloads (20-25 contact hours), big budget for continuing education credit, decent budget for materials, producing quality work good team collaboration. Great kids, staff and management at my school.

      Cons

      difficulty making up sessions/no coverage, no license or CCC reimbursement, very low functioning students (I work in autism program)- so even with the small caseload it can be overwhelming- lots of paperwork, many reports, etc, no pay raise/step-salary in place. SPHS treats all schools and hospitals the same.

      Advice to Management

      Management should allow more flexibility to employees such as therapists who have a set amount of work to get done no matter whether they take days off. Jobs also need more defined descriptions- the demands (paperwork, aac, documentation, etc) have increased enormously just in the 5 years I have been here. Overall SPHS really needs to differentiate their business and have separate policies and procedures for schools and hospitals. Separate servers, and more structure within the schools would help. Because the system is so big it often takes way too long to fix small problems- and the internet and server are always having problems.

      Sheppard Pratt Health System Response

      Mar 6, 2017 – Recruitment and Employment Manager

      Thank you for your detailed review. We depend on, and appreciate, feedback from our employees!

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