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Sheraton Reviews
Updated Nov 29, 2023
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Found 1,902 of over 2K reviews
67% Recommend to a Friend
81% Approve of CEO
Found 1,649 of over 2K reviews
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Recommend to a Friend
Approve of CEO
Frits van Paasschen
442 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "Free food during regulated time periods are good when you don't feel like bringing anything to work." (in 22 reviews)
Cons
- "Salary is low and obligation to come 15 min earlier to shift for handover but not getting paid for it" (in 45 reviews)
Ratings by Demographics
This rating reflects the overall rating of Sheraton and is not affected by filters.
- 5.0Oct 17, 2023DOSMCurrent Employee
Pros
good benefits, good teams, able to adjust schedules
Cons
mostly hourly openings, people in positions along time
- 5.0Nov 26, 2023Front Desk AgentCurrent EmployeeReston, VA
Pros
high flexibility with good colleagues
Cons
minimum payment is the first thing they seek
- 3.0Nov 29, 2023Hotel HousemanFormer Employee, more than 1 yearGreensboro, NC
Pros
Decent hours most weeks I worked
Cons
Leader was weak and new.
- 3.0Nov 28, 2023Lead Banquet CaptainCurrent Employee
Pros
Most of the people working there are very nice.
Cons
The pay it’s not great
- 1.0Nov 28, 2023Assistant ManagerFormer Employee, more than 3 yearsGeorgetown, TX
Pros
Bonus, Marriott Discount, Great Team Members
Cons
Terrible Pay even with ALOT of experience and education, No work life balance, Unfair treatment from department head, Promised overtime to accommodate low pay. No chance in career advancement.
- 4.0Nov 5, 2023House KeeperFormer EmployeeBrooklyn, NY
Pros
- Nice people and other workers
Cons
- Not a cleanly work environment
- 4.0Oct 23, 2023Mechanical EngineerFormer Employee
Pros
Great Benefits, and great employees.
Cons
None that I can think of
- 5.0Oct 10, 2023Front Desk AgentCurrent EmployeePittsburgh, PA
Pros
Good team to work for
Cons
The up and down business
- 4.0Sep 13, 2023InspectorFormer Employee, more than 1 yearWilmington, DE
Pros
Sheraton suites offers great pay Also great benefits such as dental.. and a good 401 k…matching 401 k…paid vacation
Cons
Management unprofessional You have an on call day and a day off Don’t get paid time and a half
- 3.0Nov 8, 2023Front OfficeCurrent EmployeeOrlando, FL
Pros
Good pay for what you do
Cons
Management doesn’t care at all
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Sheraton Reviews FAQs
Sheraton has an overall rating of 3.9 out of 5, based on over 2,119 reviews left anonymously by employees. 67% of employees would recommend working at Sheraton to a friend and 60% have a positive outlook for the business. This rating has been stable over the past 12 months.
67% of Sheraton employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Sheraton 3.3 out of 5 for work life balance, 3.6 for culture and values and 3.7 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Sheraton to be management, career development, benefits and the cons to be work life balance .
