Sheraton Reviews | Glassdoor

Sheraton Reviews

Updated June 22, 2018
573 reviews

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3.4
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Sheraton CEO and President Frits van Paasschen
Frits van Paasschen
59 Ratings

573 Employee Reviews

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Pros
Cons
  • "Tough and long hours at times salary can be quite low" (in 29 reviews)

  • "management is a mess and work life balance is awful" (in 13 reviews)

More Pros and Cons

  1. "Company Overview"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sheraton full-time

    Pros

    Hotels worldwide keeps up and follow Sheraton standard

    Cons

    Sheraton is a big family under Marriott International. No Cons.


  2. "Opc"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OPC in Orlando, FL
    Current Employee - OPC in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sheraton full-time (More than a year)

    Pros

    Great work atmosphere and team work

    Cons

    Mixed up schedule/ location never the same

  3. "Convention Service Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL
    Recommends
    No opinion of CEO

    I worked at Sheraton full-time (Less than a year)

    Pros

    Great group of people to work with.

    Cons

    Life Balance and Bonus Plan


  4. "Kitchen"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sheraton full-time

    Pros

    Team Work, Good training, good benefits

    Cons

    No holidays off if you don't have tenure

    Advice to Management

    work on Better work life balance schedules


  5. "Front Desk Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Sheraton full-time

    Pros

    Travel Discounts at other hotels

    Cons

    Really bad pay grade, I've literally worked at places that required less attention to detail and required less emotional and mental stress that have paid twice what they pay here. If you want your guests to be treated well, pay your employees better. We all know the turnaround is fast for a reason. Just hurting the company long-term

    Advice to Management

    Pay better, offer more support to front desk


  6. "Unorganized and unhealthy work environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Night Auditor in Chapel Hill, NC
    Former Employee - Night Auditor in Chapel Hill, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sheraton part-time (Less than a year)

    Pros

    Loved my coworkers, and the environment definitely had potential to be great. Got the job immediately after my interview.

    Cons

    The hotel was old and had a lot of maintenance issues, plus a lot of complaints. Management changed and did not take the time to understand the old ways things were done; simply started firing employees randomly and introducing arbitrary requirements.

    Advice to Management

    Give employees criticism and feedback before making rash decisions to fire them. Also, making changes too quickly can cause employees to become anxious - it is also important to justify them.


  7. "Excellent Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Agent in Columbus, OH
    Current Employee - Guest Service Agent in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sheraton full-time (More than a year)

    Pros

    Wonderful people, wonderful pay, excellent hours!!!!

    Cons

    No free parking for employees

    Advice to Management

    Better communication between departments.

  8. "great place to work omg"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good pay, great benfeits, everything great

    Cons

    hours are kinda sucky but thats it


  9. "Dishwasher Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dishwasher in Cuyahoga Falls, OH
    Current Employee - Dishwasher in Cuyahoga Falls, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sheraton part-time (Less than a year)

    Pros

    Free food, accomidates to other long term commitments (scheduling), generally nice staff, understanding bosses.

    Cons

    Hours are a lot to work with, very demanding position, dishwashing is far more than dishes, too low of pay for work done, maintenance is practically non-existent, disconnect between person and worker.

    Advice to Management

    Higher pay, easier hours, actually fix things when broken, be nicer to workers at times.


  10. "Night Auditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Auditor in Herndon, VA
    Current Employee - Night Auditor in Herndon, VA
    Recommends
    Approves of CEO

    I have been working at Sheraton full-time (More than 3 years)

    Pros

    I love my job, & will continue to do so.

    Cons

    I am happy on what I am doing


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