Sheraton Reviews | Glassdoor

Sheraton Reviews

Updated November 20, 2017
489 reviews

Filter

Filter

Full-timePart-time

3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Sheraton CEO and President Frits van Paasschen
Frits van Paasschen
28 Ratings

489 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Busy operation, long hours for some staff (in 26 reviews)

  • management is a mess and work life balance is awful (in 11 reviews)

More Pros and Cons

  1. "Food & Beverage Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food and Beverage Manager in Louisville, KY
    Current Employee - Food and Beverage Manager in Louisville, KY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sheraton full-time (More than 3 years)

    Pros

    Good management team, great benefits

    Cons

    Very early morning hours, work to life ratio


  2. "bartender"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Sheraton full-time

    Pros

    tips are really good ! great benefits

    Cons

    no set schedule hard to have life balance

    Advice to Management

    under staffed

  3. "Front desk supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Supervisor in Kansas City, MO
    Former Employee - Front End Supervisor in Kansas City, MO
    Recommends
    Neutral Outlook

    I worked at Sheraton full-time (More than 10 years)

    Pros

    Plenty of hours, always something new and great co-workers

    Cons

    Old property that has lots of issues that the owners done put the money back into. Has a very short staff.

    Advice to Management

    Keep the employees happy and your scores will follow and put money back into the property to make the guest happy.


  4. "Great potential, lacking management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sheraton full-time

    Pros

    Beautiful building, right in the heart of downtown

    Cons

    Low staff, management absent, no room to move up, 50+ hours weekly, do not recommend if this is your first hotel


  5. "Great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Sales Manager in Orlando, FL
    Former Employee - Sales Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sheraton full-time (Less than a year)

    Pros

    Good company to work for

    Cons

    My job was to easy


  6. "Great place to start"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great benefits, lunch was provided to interns great overall experience

    Cons

    Pay was low for the amount of work that was assigned


  7. "Everything is good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Night Auditor
    Former Employee - Night Auditor
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sheraton full-time (More than a year)

    Pros

    $1 meal from the restaurant

    Cons

    nothing that I know of

  8. Helpful (1)

    "Hospitality"

    StarStarStarStarStar
    Current Employee - Sales Associate/Cashier in Indianapolis, IN
    Current Employee - Sales Associate/Cashier in Indianapolis, IN

    I have been working at Sheraton part-time (More than a year)

    Pros

    Customer service. Being a team player and training others to do the correct duties needed

    Cons

    Most Upper management are not serious about their positions and take their work lightly


  9. Helpful (1)

    "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Employee and customer focused. Great training programs to focus associates to guest needs and how to read them so you can best hemp the guest.

    Cons

    Starwood the parent company at the time sold to Marriott. I have not worked for them since this merger so unsure how it has changed operations.

    Advice to Management

    None


  10. Helpful (1)

    "fun place to work at!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Server in Carlsbad, CA
    Former Employee - Food Server in Carlsbad, CA
    Recommends
    Positive Outlook

    I worked at Sheraton part-time (More than 3 years)

    Pros

    Met great people working for this company. Had alot of fun and learned alot. Everyone was very patient and always very welcoming . I enjoyed going to work everyday.

    Cons

    Management needed more work.

    Advice to Management

    Learn to lead by example.


Showing 489 of 516 reviews
Reset Filters