Sheraton Reviews | Glassdoor

Sheraton Reviews

Updated September 13, 2018
602 reviews

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3.5
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Sheraton CEO and President Frits van Paasschen
Frits van Paasschen
71 Ratings

602 Employee Reviews

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Pros
Cons
  • "Tough and long hours at times salary can be quite low" (in 29 reviews)

  • "management is a mess and work life balance is awful" (in 13 reviews)

More Pros and Cons

  1. Helpful (1)

    "Working at the Sheraton"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Valet in Redding, CA
    Current Employee - Valet in Redding, CA
    Recommends
    Positive Outlook

    I have been working at Sheraton part-time (Less than a year)

    Pros

    Great teamwork, amazing staff! Everyone works together for the best possible guest experience!

    Cons

    There are no set schedules

    Advice to Management

    Amazing working with such dedicated people. Guest service is top priority, they take very good care of their employees as well!


  2. "Lobby Lounge Supervisor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sheraton full-time

    Pros

    Flexible hours, hotel benefits, diverse clientelle

    Cons

    inconsistent schedule, management does not always take suggestions

  3. "Internship Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern
    Former Employee - Intern
    Recommends
    Neutral Outlook

    I worked at Sheraton (Less than a year)

    Pros

    This hotel is a great property to intern for from an operations standpoint. The Sheraton Times Square is the third largest hotel (in number of guestrooms) in New York City. There are numerous internships available each summer in different departments.

    Cons

    An intern's opportunity to add value is determined by the department that they work in and their manager.

    Advice to Management

    Each intern should be given a project that they can work on throughout the summer that enables that to solve and actual problem and add value to the property


  4. "Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sheraton full-time

    Pros

    Housekeeping starts at $11.88. After three months it goes up to $12.20 and after nine months it goes up to 13.60.
    It nice to have the pay going up after certain amount of months. It makes you work hard and stick it out when time get rough. Also, you do get tips. So be nice to your guest and you may receive some.

    Cons

    It can be busy and hard work, but it is all worth it.


  5. "Housekeeping"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Sheraton full-time (More than a year)

    Pros

    Bab management. Favoritism for other people

    Cons

    Free lunch. Breaks and friendly staff


  6. "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good Company learned a lot training is available

    Cons

    Can be stressful at times, needs more organizations in some departments


  7. "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Agent in China, MI
    Former Employee - Guest Service Agent in China, MI
    Recommends
    Approves of CEO

    I worked at Sheraton full-time (More than a year)

    Pros

    Good Money for Entry Level

    Cons

    Will be on a Shift Duty

  8. "Good 1st timer Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Cypress Creek, FL
    Former Employee - Front Desk Agent in Cypress Creek, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Sheraton (Less than a year)

    Pros

    It was great working for Sheraton Suites. It definitely a great place to work when you are just starting out in hospitality. It was also a family environment.

    Cons

    Sometimes it can be a bit hectic and short of staff.


  9. "The worst place ive ever worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in Niagara Falls, NY
    Current Employee - Food Server in Niagara Falls, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sheraton full-time (Less than a year)

    Pros

    nothing, dont work there. please.

    Cons

    managment cant run a company, managers are stealing,employees are stealing, the place is filthy and stinks.

    Advice to Management

    SHUT DOWN.


  10. "Sheraton Universal Front Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Universal Cty, CA
    Current Employee - Front Desk Agent in Universal Cty, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sheraton (More than a year)

    Pros

    Pay is not bad for this position.

    Cons

    Not too much empowerment when making decisions.

    Advice to Management

    Empower employees more.


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