Sherwin-Williams Reviews | Glassdoor

Sherwin-Williams Reviews

Updated May 21, 2017
2,160 reviews

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Full-time Part-time

3.6
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Sherwin-Williams CEO John Morikis
John Morikis
231 Ratings

2,160 Employee Reviews

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Pros
Cons
  • Terrible work life balance working at a manufacturing plant (in 132 reviews)

  • You will work very long hours (48 min you're required to be at the store) (in 160 reviews)

More Pros and Cons

  1. Helpful (2)

    "A way to build character--you will be challenged mentally, emotionally, physically, and socially."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Atlanta, GA
    Former Employee - Assistant Manager in Atlanta, GA
    Doesn't Recommend
    No opinion of CEO

    Pros

    The job is difficult and you will be forced to learn many different skills in order to stay ahead of the curve.

    Cons

    Sometimes long but often very erratic hours while facing difficult customers. Painstakingly critical middle management offers negative feedback whenever convenient, and provides little in the way of tools to get the job done (i.e., extra part-time workers, etc. As far as warehousing goes, often a store would run out of space for inventory due to the limited square footage of the initial warehouse)

    Advice to Management

    Make sure the leaders you have in place over the districts are positive, competent, and treat their workers with respect. When people rather than working conditions are chasing off good workers, it is time for a change in supervision.


  2. Helpful (2)

    "Flexible when you need it, but no room to grow."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Philadelphia, PA
    Current Employee - Assistant Store Manager in Philadelphia, PA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Easy to schedule around things you need to do out of work.
    You don't need to be a rocket-scientist to do well.
    Slow in the winter, so there is time to job search.

    Cons

    Poor pay unless you are in a profitable store.
    Management is apathetic to plight of those lower than a Store Manager.
    Poor communication, everything remains a secret until the last minute and when you are told something, there is no time to adjust.
    Inept senior management holdovers from the takeovers of Duron and MAB.

    Advice to Management

    Allow managers to run the store according to what the business climate dictates. Stop trying to enact ineffective marketing campaigns company-wide, when they only work for specific areas. Let us be more creative with our store marketing than just the usual 10% off sales that everyone gets anyways because of the preferred customer program. How about try 15 or even 20 as a standard instead of just once or twice a year? Or maybe let us enact our own sale prices within the accepted margins?


  3. Helpful (7)

    "Life under the glass ceiling..."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Third Key in Savannah, GA
    Current Employee - Third Key in Savannah, GA
    No opinion of CEO

    Pros

    *Excellent workplace if you've got a degree
    *Daytime and early evening hours
    *Perfect hours for college students
    *Great for networking

    Cons

    *Nonexistent promotion opportunities for part and full time employees
    *No benefits or chance to work your way up to obtain them
    *Hour cap and no overtime
    *Hard work done not compensated monetarily unless at Management level (in the form of bonuses)
    *Open 7 days a week, where Sunday was once a promised day off. More hours open per week, but no additional hours for stores to work with

    Advice to Management

    Company morale is low all around, from the part timers up to the Managers and Sales Representatives and it seems nothing is being done to address this. No grand thing needs to be done, a simple acknowledgment or appreciation for the hard work would be welcomed compared to the "sell, sell, sell!" messages that are currently mantra.

    Those in charge should consider how it looks to employees that are stuck under the glass ceiling when they're told it isn't in budget to allow them full time hours, but every store gets at least one 32" tv and many stores are being "reset" with new furnishings. Why should these workers want to help their store or company be a success when there is no benefit to it? No additional hours or health plan and of course no piece of the bonus checks exclusive to the store's Assistant Managers and Managers.

    Management Training Programs are part of the modern corporation but when this program becomes the only option to advance your career, it makes it difficult for the full and part time team members to want to continue working hard when they've seen no positive results spring from their efforts. If this comes off as the ramblings of a poor employee who is keeping themselves down, you are wrong. I have personally received a number of customer compliments that never go anywhere once they reach my Store Manager, I only hear that I'm doing what I should be doing, but fellow employees that receive customer complaints endure not even a mild reprimand.

    The final straw for me came after being a Third Key for 3+ years in the same location and having a stellar record and reputation, I was passed on being allowed to apply for my former Assistant Manager's position in lieu of it being given to an MTP candidate with less than 6 months experience. Overall, my time with Sherwin-Williams has been a largely negative one. I would only recommend this job to a student or for a college graduate looking to begin a career.


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  5. Helpful (6)

    "Management encourage Childish Popularity Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lab Technician III in Chicago, IL
    Current Employee - Lab Technician III in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good Retirement Package
    401K and Pension

    Cons

    Not rewarded for hard work or knowledge. If you don't network with the right people, you aren't getting promoting or decent raises. People who fail and cost the company money fail upward to better positions, rather than lose their job or responsibility. Zero to no opportunities for advancement outside of Cleveland. If you don't agree with with the ideas of management your going nowhere. Grade school mentality when people are identified for promotions, If your popular with the managers you can go far even if more qualified, educated, and knowledgeable people are competting for the same jobs or promotions. Chemistry courses are required in the technical labs for jobs that won't need that type of education, while no management courses or experience are required for management positions. Some older chemist and scientist only have high school educations, while newer people are required to have at least 16 credit hours of college chemistry.
     Communincations are exteremely poor throughout the company. Salaries of Grade levels are kept Top Secret!
    Extremely poor medical benefites. (Aetna medical insurance is terrible!!!)

    Advice to Management

    Eliminate the childish behavior of the Managers. This isn't a popularity contest. Lots of good people are lost because of the "Grade School Popularity" culture your managers encourage and promote.


  6. Helpful (2)

    "Look elsewhere for a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Doesn't Recommend
    Disapproves of CEO

    Pros

    SW seems to work well with college students and around their school schedules. I've worked at three stores and never had a problem with it. Its a stable job. If you are somewhat a competent employee you have good job security.

    Cons

    Terrible pay. Deal with rude and disrespectful customers on a daily basis with a smile on your face and a "customer is always right" mentality. You are expected to do much more than anyone is capable of doing at one time with a understaffed store, i.e: answer phones, ring up customers, tint paint, answer questions, pick out a persons colors to paint their house b/c people don't have a mind of their own, unload trucks, stock, prepare orders, deliver orders, clean, and in some form or another pick up slack from lazy managers. Lowe's, Home Depot, and PPG all pay much better for the same job and require less from you. Stores are run by upper management they never step foot in the actually store and by guys that haven't touched a gallon of paint in 30 yrs and have completely lost touch with how things really work. Management only care about numbers not about satisfaction of employees or customers. Sherwin Williams keeps raising prices 3-4 times a year and you WILL be bitched at daily for it as if it is YOUR fault. warehouses are not air conditioned and during the summer while unloading products off pallets it gets very hot and you are constantly having to stop unpalletizing and run upfront to help a customer while very sweaty due to lack of store staffing b/c SW is trying increase the size of executives wallets. DONT WORK FOR THIS COMPANY! any good ratings i've read about this company is from people that have only worked for SW for a short time. they haven't realized that they wont get the promotion they were promised after 2 yrs of service. I've been with them for 6 yrs and cannot wait till college graduation.

    Advice to Management

    treat employees better and stop being lazy.


  7. "A company that will ride, suck your energy, pride, and constantly tell you to fo better for 40 grand a yr!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Portland, OR
    Current Employee - Assistant Manager in Portland, OR
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good Vacation hours, great benifits.

    Cons

    Continously work more than scheduled hours and asked constantly not to have overtime!
    Staff has become slimmer and slimmer over the past year!
    SW wants more concentration on DIY but doesn't give us the staff to do so.
    SW needs to check in on managers more, some are driving the stores and employees to the ground!
    Completely physical job, pretty much you stand for 10 hours a day and when its busy there is no eating.
    The two worst things: cutting staff but adding on responsibility! Revieiws are based on the mishaps of having a bad manager!!!!

    Advice to Management

    Clean house, get some of the current managers out of there! And give more staff!


  8. Helpful (2)

    "not great"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Disapproves of CEO

    Pros

    some freedom to run your own store but not much. many choices to stock and sell and a world of information on the computer

    Cons

    unless you had college experience, you are on borrowed time. no respect for employees. an un- reachable budget to get bonus. management likes you when your numbers are good, but forget about you when times are tough with business, especially in these economic times when sales are tough to come by. pricing themselves out of business and do not want to hear it. i can go on and on....

    Advice to Management

    listen to your employees.... we are not children. lower your prices... raising them will only make it harder....we are the reason the ceo is rich, not city managers, district managers etc... remember that


  9. Helpful (4)

    "not a place for woman"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Chicago, IL
    Current Employee - Assistant Store Manager in Chicago, IL
    Doesn't Recommend
    Approves of CEO

    Pros

    compensation package: medical health, vision and dental

    Cons

    not a place for women to work, physically challenging

    Advice to Management

    they need to train their current staff as to how to work with women


  10. Helpful (1)

    "Mislead and possibly lied to."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Cleveland, OH
    Former Employee - Sales in Cleveland, OH
    Doesn't Recommend
    Disapproves of CEO

    Pros

    benefits, consistent pay until they lay you off.

    Cons

    layoffs, rude management, old boy culture

    Advice to Management

    Do not let go of people who perform consistently. Keep the your accounts, you lost a couple of big ones. I wouldn't work for your company again because you are an untrustworthy employer and the image you project is a bunch of over weight, cigar smoking, drunk white guys.


  11. Helpful (4)

    "Sherwin Williams- Bad Pay, Good Benefits, Don't recommend"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Houston, TX
    Current Employee - Customer Service Representative in Houston, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    - I had one cool manager

    Cons

    - Constant harassment from management; i.e. Complaining about time spent in the bathroom
    - Unethical behavior by management towards employees
    - This was my worst job

    Advice to Management

    Management's job is to treat you like a robot,. There is a lot of gossip within the company. Moving up in the company is incredibly slow. Workers are promoted based on likeness within a store. Clocking in is mandatory and managers will write you up for being just a few minutes late. Do not work here, get a job at McDonald's.


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