Shi by Journeys Reviews | Glassdoor

Shi by Journeys Reviews

Updated July 6, 2017
29 reviews

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2.4
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Robert J. Dennis
7 Ratings

29 Employee Reviews

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  1. "Pretty great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Rockaway, NJ
    Current Employee - Sales Associate in Rockaway, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Commission makes up for minimum wage
    40% discount is great
    Friendly atmosphere
    Great if you like to talk to people

    Cons

    Lack of hours when it's not busy. As few as 4 hours a week if any and they might get cut. Suggest getting another job if you want to work here part time


  2. "Worst retail experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Mishawaka, IN
    Former Employee - Sales Representative in Mishawaka, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Shi by Journeys part-time (Less than a year)

    Pros

    You'll probably like it if you're lazy.

    Cons

    If you're looking for a a good retail job stay clear of Shi. The management is a joke. It's minimum wage even with past retail experience.

    Advice to Management

    There is no management. Find some.

  3. Helpful (1)

    "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Indianapolis, IN
    Former Employee - Store Manager in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Shi by Journeys full-time (Less than a year)

    Pros

    40% off discount, many slow days so there isn't too much to do, cuter shoes than at their other stores, communication through brand on app with other shi managers is helpful.

    Cons

    Horribly overworked and under staffed. Completely underpaid, if you work in a low volume store, you're practically making minimum wage. No work to life ratio, you're always expected to be working. Upper management is difficult and will always tell you what you want to hear, regardless if it's the truth. Work with a bunch of high schoolers, so always plenty of drama. The associates are told that they make commission but they don't.

    Advice to Management

    Pay your management. If you put your management on salary and your associates actually made commission, people would want to work there and you wouldn't have such high turnover. Too many issues to even address.


  4. "Don't even bother"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Sales Associate in Greenwood, IN
    Current Employee - Part Time Sales Associate in Greenwood, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Shi by Journeys part-time (Less than a year)

    Pros

    Easy work, lenient dress code, in the mall

    Cons

    Worst job I've ever had. Each associate gets 4 hours a week. You are paid on commission but are stuck in the back room doing shipment your entire shift. My particular store had very unintelligent management that was actually incapable of making a schedule (it's not that hard) hated everything about this company and will NEVER shop shi or journeys again

    Advice to Management

    You're way too gone for advice


  5. "Highly recommend if you don't like money..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Chicago, IL
    Current Employee - Store Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    They have a good atmosphere and fun product. Decent health insurance.

    Cons

    Depending on the state you live in, it is most likely you won't even make minimum wage as your base pay. Store Managers are paid base salaries under $300/week and co-managers make under $200/week, and you only make good commission during the peak seasons of back to school and holiday. They work management 50+ hours, to cut down on payroll from PT employees-ESPECIALLY during low traffic/sales times. Because of the pay, the turnover is EXTREMELY high, causing a loss in sales volume due to training, which you aren't given enough time to do. As a manager, you are expected to do HOURS worth of non-sales work, yet not allowed to manage your own time to get those things done. Upper management just wants you on the sales floor 100% of the time-THEIR words. VERY frustrating and you don't get paid enough money to deal with the nonsense and for the time put in. They go through managers like water. They also cut corners to try to save money... they are CHEAP. If you don't work for a high volume store of over $2,000,000, you won't make over $30k/year, even though they will try to convince you that you can make over $40k...

    Advice to Management

    PAY PEOPLE WHAT THEY ARE WORTH and you will save money on turnover!!!! It costs you SO much more money to keep training NEW people instead of retaining GOOD people. Give Store Managers some non-selling time to get things done, since you make them do everything except write the checks to pay the bills. Also, when you don't pay well, you don't get the best applicants. People who are willing to take peanuts are either desperate for a job or are completely unqualified or incompetent. You get what you pay for... since you aren't willing to pay much, you get people from the bottom of the barrel. Your pay and lack of benefits for the first year reflect that you don't value your employees-especially your managers.


  6. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Ferndale, MI
    Former Employee - Sales in Ferndale, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Shi by Journeys (Less than a year)

    Pros

    Co-workers Scheduling Atmosphere Hours
    Fast paced

    Cons

    Rude customers very once in a while


  7. "It was a terrible, horrifying experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Co-Manager in Lake Grove, NY
    Former Employee - Co-Manager in Lake Grove, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Shi by Journeys full-time (Less than a year)

    Pros

    There aren't ANY pros, except for being promoted quickly.

    Cons

    The pay was horrible, the DM was a tyrant, and no one did anything right.

    Advice to Management

    CHANGE EVERYTHING.

  8. "Shii"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Kennesaw, GA
    Current Employee - Sales Associate in Kennesaw, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Shi by Journeys part-time (Less than a year)

    Pros

    Pretty laid back, awesome discount!(40%) it's overall not a very difficult job. Most customers are friendly and want your opinion on what they are buying.

    Cons

    You get paid minimum wage plus commission which sounds good at first but then you realize that 4% commission is literally nothing. Doing inventory sucks especially if you have to do it all yourself. Disorganized management. Training is on the computer. Wish the actual mangement helped train.

    Advice to Management

    Increase hourly wage or commission. The amount of money the company makes is crazy compared to the commission we get( virtually nothing) it's not worth it and doesn't make me wanna sell more


  9. "Favortism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Woodbridge, NJ
    Former Employee - Assistant Store Manager in Woodbridge, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Shi by Journeys full-time (Less than a year)

    Pros

    Great Benefits and Discounts. Great people and customers. Easy procedures.

    Cons

    You have to be favorited to get anywhere in the company.

    Advice to Management

    Do not make it so difficult or learn to compensate your employees.


  10. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Gurnee, IL
    Former Employee - Sales Associate in Gurnee, IL
    No opinion of CEO

    I worked at Shi by Journeys part-time (More than 3 years)

    Pros

    Flexible schedule, fun coworkers, great part-time experience for high school students

    Cons

    Management turnover, difficult to reach sales goals, low quality products for the price (making sales difficult)


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