Shield Healthcare Reviews | Glassdoor

Shield Healthcare Reviews

Updated May 31, 2019

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Found 44 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
36%
Recommend to a Friend
36%
Approve of CEO
James Snell
22 Ratings
  1. Helpful (3)

    "For Career minded people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carrollton, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shield Healthcare full-time for less than a year

    Pros

    Benefits start on day one work / life balance causal Fridays to celebrate people's work anniversaries

    Cons

    there really isn't any

    Shield Healthcare2018-10-03
  2. "Good Place"

    StarStarStarStarStar
      Current Employee - Claims Adjudicator 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Shield Healthcare full-time

      Pros

      Great benefits, leave work at work, weekends and holidays off

      Cons

      No motivation besides your paycheck

      Advice to Management

      Reward your employees more often for hard work.

      Shield Healthcare2019-06-01
    • "Solid company"

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at Shield Healthcare full-time

        Pros

        Good work life balance Room for growth

        Cons

        A little bit boring at times

        Shield Healthcare2019-05-07
      • "nothing good about this company"

        StarStarStarStarStar
          Former Employee - Anonymous Employee 

          I worked at Shield Healthcare

          Pros

          well if you lick cliche's this place is for you

          Cons

          your own manager doesn't acknowledge you

          Advice to Management

          know your team members and acknowledge them on the floor

          Shield Healthcare2019-04-07
        • Helpful (2)

          "Has Potential"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Anonymous Employee in Valencia, CA
          Recommends
          Positive Outlook
          Disapproves of CEO

          I have been working at Shield Healthcare full-time for less than a year

          Pros

          There relatively frequent breakfast in the break room, such as donuts and free catered breakfast every month. Fresh fruit every Tuesday. New Hire Training in Valencia, CA. A lot of opportunities to learn more about DME and healthcare. Everyone has to leave at the end of the workday.

          Cons

          Micromanaging, even when monthly reviews are good and meet expectations. Cannot eat at your desk. No consistent casual Fridays. Strict dress code. Scheduled lunches and breaks, even if you do not work in a call center. No accountability for the sales offices, even when they make other employees' jobs more difficult. Poor communication between departments and little understanding of insurance or billing norms and...

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          Advice to Management

          Start holding sales people accountable for their mistakes and outright lies. End the strict dress code. Stop scheduling break times. Teach other departments about rules and regulations to avoid delaying customer's orders.

          Shield Healthcare2018-06-16
        • Helpful (8)

          "Worst Company I Have Ever Worked For"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Compensation and Benefits
          • Senior Management
          Former Employee - Anonymous Employee 
          Doesn't Recommend
          Negative Outlook
          Disapproves of CEO

          I worked at Shield Healthcare full-time

          Pros

          Provide fresh fruit on Tuesdays Fair pay New hire training and ongoing training is great

          Cons

          They know it’s bad too. The higher ups ask new hires in training not to write bad reviews online and to keep complaints in house. Employees are required to learn the horribly outdated and ridiculous processes on archaic systems, but never contribute anything of their own and never change anything. Managers and Directors micro-manage at an extreme level and treat everyone like children. Most are incompetent, but...

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          Advice to Management

          This company wastes so much money in time and resources. It’s a shame that any person who wants to come in and help change things for the better gets shut down and pushed out of the company unless they become complacent like everyone else. Start listening to people with ideas on change and improvement, especially newcomers that have worked for more advanced companies. Check out the culture and processes in other...

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          Shield Healthcare2018-07-05
        • "Love the work environment!"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Anonymous Employee 
          Recommends
          Approves of CEO

          I have been working at Shield Healthcare full-time for more than a year

          Pros

          Environment is great! Management is awesome! They value great training which helps tremendously! Co workers are always there to help when needed!

          Cons

          None! Theres nothing bad to say!

          Shield Healthcare2018-06-02
        • "Customer Service Agent"

          StarStarStarStarStar
            Former Employee - Anonymous Employee 
            Positive Outlook

            I worked at Shield Healthcare full-time

            Pros

            Training is very intense but overall the job isn't that difficult once you get the hang of it. Monthly bonus

            Cons

            No fmla in the Texas office

            Advice to Management

            Show you care about your good workers and offer fmla to prevent loosing valuable people because they choose to start a family.

            Shield Healthcare2018-04-25
          • Helpful (3)

            "Marketing Program Specialist"

            StarStarStarStarStar
            • Work/Life Balance
            • Culture & Values
            • Career Opportunities
            • Compensation and Benefits
            • Senior Management
            Current Employee - Anonymous Employee in Santa Clarita, CA
            Recommends
            Positive Outlook
            Approves of CEO

            I have been working at Shield Healthcare full-time for more than 3 years

            Pros

            I love working at Shield Healthcare. The employees really care about the customers and the company emphasizes service and helping those who need medical supplies. I have found the management to be friendly and helpful. The training process is great and makes you feel like you have room to grow. The benefits are great and the company emphasizes work-life balance. They will walk around and tell you to go home at 5:00 PM...

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            Cons

            I really don't have any cons to talk about!

            Advice to Management

            keep it up, and keep caring

            Shield Healthcare2018-02-21
          • Helpful (8)

            "Hostile work environment"

            StarStarStarStarStar
              Current Employee - Anonymous Employee 
              Doesn't Recommend
              Negative Outlook
              Disapproves of CEO

              I have been working at Shield Healthcare full-time

              Pros

              Same like the other person nother person just typing words to fill the space. There are no pros to working here.

              Cons

              Me and a coworker promised to post our opinion on here even though it’s very risky to do when you work here. All I can say is to LISTEN!! to other people on these reviews. Alot of people are unhappy and hoping to find a way out. I hope this site is honest that my information won’t get back to the company that I posted here.

              Shield Healthcare2018-01-14
            Found 44 reviews