Shinola Reviews | Glassdoor

Shinola Reviews

Updated February 27, 2019
45 reviews

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3.2
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Tom Lewand
17 Ratings

Employee Reviews

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Pros
  • "Great discount, laid-back working environment, nice HQ people get really impressed by fa" (in 3 reviews)

  • "Great team, great environment, everyone treated with respect, good benefits (free company watch)" (in 3 reviews)

Cons
  • "Directors and upper management are snotty and believe they are too good for most" (in 4 reviews)

  • "No room for advancement, retail schedule, no clear direction, allocations, unrealistic goals, no employee appreciation" (in 3 reviews)

More Pros and Cons

  1. "Amazing , to see the growth and production excited and always encouraged"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Opportunity to work with a fast growing company.

    Cons

    Management at my time was difficult

    Advice to Management

    N/a


  2. Helpful (1)

    "Okay Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Shinola part-time

    Pros

    Good values, decent benefits, good training

    Cons

    Corporate doesn't follow their own company values and don't actually care about retail workers

  3. "Incredible Story, Incredible Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Shinola full-time (More than a year)

    Pros

    Great team selling atmosphere and culture

    Cons

    Company is changing rapidly and it will affect core values


  4. Helpful (1)

    "Corporate Management is a mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Employee in Detroit, MI
    Current Employee - Corporate Employee in Detroit, MI
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Shinola full-time (More than 3 years)

    Pros

    There are no pros for such an unorganized company.

    Cons

    From an outsiders view, people believe Shinola to be an awesome place to work, until you get into corporate and see how unorganized and messed up this place really is. Management within most departments of corporate are TERRIBLE. You sit there an wonder if these individuals are even qualified and how they got hired. Directors and upper management are snotty and believe they are too good for most. Everyone around is trying to fit in to the "hipster" look, which is quite sad. The company is not performing well anymore due to consumers being bored of the products and the story. They are struggling to keep this brand alive, as most outsiders do not see. Store managers and employees from the retail standpoint see management from corporate as a joke because they are so unorganized. Also, metal watch bands come into stores with "Made In China" on them, which is opposite of what this brand tries to stand for. Miscommunication between individuals is an everyday issue and nobody really knows there place/role because there is so much cross over. Management needs to be wiped clean in many departments within corporate. I'v never seen a more terrible, unorganized and unknowledgeable set of people within one company.


  5. Helpful (1)

    "Stay far away!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Auburn Hills, MI
    Former Employee - Sales Associate in Auburn Hills, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Shinola part-time (Less than a year)

    Pros

    None whatsoever job was horrible in every way

    Cons

    I worked at shinola for less than 2 months at which point I decided to leave. This decision was made due to a number of factors such as lack of communication between management. I feel that I was descriminated against because of my weight and height and recall being told that I was “intimidating” and “not a good fit for this position” by several of the managers. Working at shinola reminded me of being in high school with the amount of gossip and childish behavior demonstrated by a majority of the staff. I also had a hard time selling $20 quartz watches for $300+ However I was by no means bad at it and would average more than $3000 in sales every shift. They really try to push teamwork however this job was anything but. On several occasions certain employees would ring up high dollar sales for me but give themselves credit for it which did not sit well with me. Would not recommend this job to my worst enemy.

    Advice to Management

    Clean house definitely needs new staff


  6. "Keyholder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shinola (Less than a year)

    Pros

    Great benefits, atmosphere, products and story!

    Cons

    There is no cons at the moment!


  7. Helpful (6)

    "White male driven company who does not care about their employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Detroit, MI
    Former Employee - Anonymous Employee in Detroit, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Shinola full-time

    Pros

    Got to build a clientele of customers who I worked with after.

    Cons

    White male driven company. The gossip drives the company. If you’re not the cool kid, you get bullied into doing the bad work. Corporate doesn’t know their way out of a paper bag. Many people tell you different things and nothing ever is resolved, so you have to take things into your own hands.

    Advice to Management

    This isn’t high school and a popularity contest, hire diverse employees, and actually know what’s going on within the company.

  8. "Love the company, love my job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Holder in Ann Arbor, MI
    Current Employee - Key Holder in Ann Arbor, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shinola full-time (More than a year)

    Pros

    I feel great working for an American brand that was built solely to create jobs.
    I absolutely love what we have done for the city of Detroit, and in our industry. We've created over 600 jobs since inception, and are raising the bar in quality and design for lifestyle brands.
    Shinola is unlike any retail brand that I have worked for in the past. The relationships between corporate and the store-level are so close, it is nice to have a direct line of communication. In fact, it is not rare to have our CEO, Regional Manager, or Training Team pop in to our store just to say hello.
    I also appreciate that you can trust upper-level management to work with you on any ideas or concerns you may have.
    For the Ann Arbor location specifically, our current Store Manager is someone you will feel good working for.
    There are opportunities for growth internally, upper management and HR take their time to ensure both the candidate and the position are right for each other.

    Cons

    We are a young company, so at times, there may be a few obstacles that we face as far as allocation or even SOP's. But, what is great- we all work hard together to solve any obstacles we may face.


  9. "On the right track"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Detroit, MI
    Former Employee - Anonymous Employee in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Shinola full-time (More than 3 years)

    Pros

    Modern, open office space that breathes the Shinola style.
    Top management listens to concerns and ideas.
    Promotes from within.
    Immense room for growth in the US and worldwide.
    No experience in manufacturing or assembly needed - training provided!

    Cons

    Too many chiefs making their own decisions without consensus.


  10. "Seeks to grow talent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Continious Improvement Coordinator in Detroit, MI
    Current Employee - Continious Improvement Coordinator in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shinola full-time (More than 3 years)

    Pros

    Still a small business, so can be dynamic and interesting. Seeks to grow talent from within. Has a great relationship with the public, so you can feel good saying where you work.

    Cons

    Not a small business for long, growing increasingly rigid in roles.