Shipt Reviews

Updated Mar 2, 2021

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4.1
79%
Recommend to a Friend
94%
Approve of CEO
Shipt CEO Kelly Caruso
Kelly Caruso
47 Ratings
Pros
Cons
  • "the shopper app can glitch occasionally(in 82 reviews)

  • "Not a promised income and wear and tear on your car(in 62 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Shipt and is not affected by filters.

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  1. "Decent side hustle"

    4.0
    Current Employee - Independent Contractor Shipt Shopper in Grand Rapids, MI

    I have been working at Shipt part-time

    Pros

    Flexibility, and ability to work as much or little as desired.

    Cons

    Ratings affect the jobs you get

    Continue reading
  2. "Great culture and learning opportunities"

    4.0
    Former Employee - Software Engineer Intern in San Francisco, CA

    I worked at Shipt full-time

    Pros

    Interns get mentors which is great for feeling supported, CEO is amazing.

    Cons

    Team lacked diversity, particularly gender diversity


  3. "Shopper"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Contractor in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Shipt part-time for more than a year

    Pros

    Great company to work for and enjoyed getting to shop!

    Cons

    No cons, all good things

  4. "There is no accountability"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Communications Specialist in Birmingham, AL
    Recommends
    Positive Outlook

    I have been working at Shipt full-time for less than a year

    Pros

    I love work from home

    Cons

    There’s so much positivity, it’s almost toxic

    Continue reading
  5. "Why was I deactivated"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shoppet in Minneapolis, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Shipt full-time for less than a year

    Pros

    Weekly pay, money in account every Friday

    Cons

    Using your own car, gas ,time, horrible weather conditions

    Continue reading
  6. "Unrealistic Expectations"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Regional Manager in Birmingham, AL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Shipt full-time for less than a year

    Pros

    Enthusiastic teams who truly care about the company's vision

    Cons

    Overly-clique'y atmosphere that fosters exclusion, drastically under-compensated job titles for the expected and demanded work

  7. "Good money for the time spent"

    4.0
    Current Employee - Shopper 

    I have been working at Shipt full-time

    Pros

    Work flexibility, Goods tips for food service.

    Cons

    Fear of deactivation for rating dropping

  8. Helpful (1)

    "rating is messed up"

    2.0
    Current Employee - Shopper in Chicago, IL

    I have been working at Shipt part-time for less than a year

    Pros

    work on your own time, tips

    Cons

    SHIPT RATING SYSTEM IS MESSED UP. Literally you do a bunch of orders in a day and 2 out of those might have a bad review from a customer and your rating will drop DRASTICALLY! its kinda not fair. and it doesn't help that as an an actual shopper you cant even see what rates your giving.

    Continue reading
  9. "Great for temporary full time or side hustle"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Independent Contractor Shipt Shopper 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shipt part-time for less than a year

    Pros

    Incredibly Flexible, I would say the pay is well justified and the tips are great if you put effort into customer service. Right now its my side gig as a college student and its perfect.

    Cons

    No instant payout. Its every Friday which isn't bad at all but I know they are going to implement it eventually

  10. "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Shipt part-time for less than a year

    Pros

    It’s good for a side job

    Cons

    It can be inconsistent with pay on orders

Viewing 1 - 10 of 139 English Reviews

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