Shipt Reviews
Updated Jul 5, 2022
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Found 354 of over 1,912 reviews
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Top Review Highlights by Sentiment
- "The pay was good and it really felt some of the time like you were contributing to something bigger than just your own tasks" (in 129 reviews)
- "Poor communication between them and partnering stores either effects or gets taken out on the drivers." (in 14 reviews)
Ratings by Demographics
This rating reflects the overall rating of Shipt and is not affected by filters.
- Race / Ethnicity
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- Veteran Status
- Current Employee, less than 1 year★★★★★
Pros
Company that seems to care about you Nice and helpful peers and managers Enjoy talking to customers and shoppers
Cons
Scheduling are long hours Draining tasks /easy to burn out
- Current Employee, less than 1 year★★★★★
Pros
Decent pay, good benefits, and working from home.
Cons
Lack of work/life balance, issues always arise, customers complaining all day long, unhelpful AM's.
Continue reading - Current Employee★★★★★
Pros
Can set own hours Work as much or little as needed Can make incredible money Meet great people Can also be great for introverts
Cons
Orders are harder to get No increase in pay with current economy Pay scale is uncertain You’re just a number in the end
- Former Employee, more than 1 year★★★★★
Pros
Take care of drivers and help them with any problem that arises during a shop
Cons
Not feasible as a full time job - must be part time
- Current Employee★★★★★
Pros
Excellent environment to be a part of, inclusive and diverse culture
Cons
There are really no cons here
- Current Employee, more than 3 years★★★★★
Pros
Unlimited PTO Great Employee Resource Groups
Cons
Burnout Work is not distributed fairly Make lots of top down decisions Can be fake transparent
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Great to work. Flexible hours. At your own pace.
Cons
Need to be agile in choosing orders. Need to be mindful of times.
Continue reading - Current Employee★★★★★
Pros
Being out and about Flexibility Autonomy Building relationships with customers
Cons
Low company pay High fuel cost Oversaturated with shoppers
- Current Employee, less than 1 year★★★★★
Pros
Wonderful place to work, move up in company very fast!
Cons
Nothing at all this company is awesome!
- Current Employee, more than 1 year★★★★★
Pros
Shipt is an extremely supportive environment where personal and team growth are prioritized.
Cons
The only issues I've had are with scheduling.
Shipt Reviews FAQs
Shipt has an overall rating of 3.9 out of 5, based on over 1,912 reviews left anonymously by employees. 78% of employees would recommend working at Shipt to a friend and 58% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
78% of Shipt employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Shipt 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Shipt to be benefits, coworkers, culture and the cons to be management, career development.
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