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Shipt Employee Reviews about "promo pay"

Updated Jun 1, 2023

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Found 554 of over 2K reviews
3.7
61% Recommend to a Friend
Shipt Chief Executive Officer Kamau Witherspoon
49% Approve of CEO

Found 19 of over 2K reviews

3.7
61%
Recommend to a Friend
49%
Approve of CEO
Shipt Chief Executive Officer Kamau Witherspoon
Kamau Witherspoon
83 Ratings

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Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

Pros
  • "The only pro to it is the flexible schedule(in 132 reviews)
  • "Hours are flexible and you can work 15 hours per day if you want to.(in 122 reviews)
  • "When I needed extra money it was good to be able to do so on my own schedule.(in 105 reviews)
  • "Flexible scheduling was a perk for me while I was in school.(in 100 reviews)
  • "Great for people that have 'bad days' for whatever reason that can make it hard to have a 9(in 51 reviews)
Cons
  • "They give out low pay(in 163 reviews)
  • "Lots of driving with your own car no benefit for gas they constantly change the app and decrease pay(in 45 reviews)
  • "Poor management, greedy company.(in 17 reviews)
  • "Poor communication between them and partnering stores either effects or gets taken out on the drivers.(in 16 reviews)
  • "The pay equals out to less than minimum wage .(in 15 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Shipt and is not affected by filters.

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Reviews about "promo pay"

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19
  1. 5.0
    Current Contractor

    I love shopping for Shipt!

    Jun 2, 2017 - Anonymous Contractor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexibility and being able to choose your own hours! Promo pays on some orders you accept have a bonus amount you can make anywhere from $1-$20 extra on that order. Customer service is great and always available! Being able to cancel an order if needed.

    Cons

    It can really slow you down when there are items not available. Then you must text the customer multiple times stating the store does not have the product you were looking for asking what substitute they would like. A lot of customers do not tip which is frustrating because you have worked very hard and used gas, plus wear-n-Tear on your vehicle.

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    Shipt Response

    Social Media Specialist

    Thanks for the feedback! Some shoppers have reported that they make a note of all the items that are unavailable and then wait until the end of the shop to contact the member with their suggestions for substitutions. If you have any additional feedback or suggestions on ways we can improve, feel free to reach out to me at emilys@shipt.com.

  2. 4.0
    Current Contractor, less than 1 year

    Not the worst job in the world..

    Jun 14, 2018 - Shopper in Raleigh, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexibility Promo pay is good.

    Cons

    If you do not accept promo orders, you will work very hard for little pay. The job is decent when you get good at it but there is a decent learning curve.

    Continue reading
    1 person found this review helpful
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  4. 3.0
    Former Contractor

    Started out great, went downhill.

    Mar 25, 2022 - Personal Shopper in Mesa, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Set your own schedule, - Work when/where you choose. - variety - bonus opportunities

    Cons

    - paid less per order now than when I started - more work, less pay - promo pay is less than before - customer reviews which affect rating should be clearer or have different categories.

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  5. 3.0
    Current Contractor

    My honest experience as a Shipt Shopper

    Dec 29, 2017 - Shopper in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Flexible schedule -Weekly payments -Promo pay during high-demand situations

    Cons

    -Low compensation compared to their direct competitors -Delievery distances can exceed 8 miles per delivery

    Continue reading
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  6. 5.0
    Current Contractor

    A great way to make extra income!

    May 10, 2020 - Shopper 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible hours, especially in the wake of the COVID-19 crisis Great promo pay and tip chances, really paid off was able to make thousands within a couple weeks, averaging ~$600 a week working about 5 hours a day M-S Great bonus pay/opportunities to earn bonus pay

    Cons

    Once the COVID-19 crisis is over, the orders will probably go down and the income will probably decrease as well

    1 person found this review helpful
  7. 4.0
    Current Contractor, more than 3 years

    Flexible Schedule

    Oct 15, 2019 - Shopper in Miami, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Able to work from open schedule and earn promo pay

    Cons

    Lower pay than necessary and no reimbursement for tolls

    Continue reading
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  8. 2.0
    Former Contractor, more than 3 years

    Shipt treatment for its shopper.

    Oct 5, 2022 - Shopper 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It was good for a start 3 years ago it was great pay.. … then pay cuts Then came this unfair rules, for for one promos from no penalize for lateness unto 30 minute window. If you hit 90 % on time and fall below 70% both at once can be permanently deactivated. I had to risk some promo just to pay high prices of Michigan car insurance that was due following day.

    Cons

    The pay is not that great anymore, have to be in rich area, I stick with multi app for delivery.

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  9. 3.0
    Current Contractor, more than 1 year

    Good side job

    Jun 30, 2021 - Personal Shopper in New Orleans, LA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work whenever you want to

    Cons

    Low pay for non promos or no tips

    Continue reading
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  10. 3.0
    Former Contractor, more than 3 years

    Good delivery

    Jan 22, 2021 - Shopper 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay from Promo orders and customer tips.

    Cons

    Will deactivate you without reason. I think it had to do with only taking orders because my rating was a 4.7 overall and still got deactivated

    Continue reading
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  11. 3.0
    Current Contractor, more than 1 year

    Not bad...could be better

    Apr 8, 2020 - Shopper in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work when you want....dont have a boss breathing down your neck...pretty easy shopping for people

    Cons

    Should definitely pay more per order...the regular pay outside of promos is terrible

    Continue reading
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Viewing 1 - 10 of 19 Reviews
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