I worked at Shoe Carnival part-time (Less than a year)
People who ran the cashier with me were great people. I enjoyed the deals they offered to employees.
The lack of training made it hard to learn and do a good job. Each manager had their idea of what was "right" and what was "wrong" to do. There were time where I would do what one manager would tell me to do, then next shift it was wrong. An example of this was when the Skechers shape up law suit happened we were told not to take re-funds on them. We would tell customers this information, they would start cursing and arguing with use, then the managers would come in and say we were wrong and allow a full refund. This really brought down moral around the cash registers and that is one reason why the turn over rate was so high. They also expected cashiers to arrive five minutes before a shift to count down the cash register. I would arrive on time or five minutes early and sometimes I forgot what I was for that day because I worked the floor as well. I would hear about it for the rest of the shift if I didn't show up early and over time it really got annoying.
Advice to Management
Train employees better, be consistent, maintain tempers, be respectful to new employees, and just be respectful.
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