Shoe Carnival Reviews | Glassdoor

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Shoe Carnival Reviews

Updated Oct 12, 2019

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Found 413 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
48%
Recommend to a Friend
76%
Approve of CEO
Shoe Carnival CEO Clifton E. Sifford
Clifton E. Sifford
136 Ratings
Pros
  • "fun environment, good deals, updated cash register system(in 21 reviews)

  • "It was a great work environment with people who were easy to get along with(in 20 reviews)

Cons
  • "Very political, low pay, management can be unprofessional(in 29 reviews)

  • "Upper management does not care about inner store issues(in 21 reviews)

More Pros and Cons
  1. "Not a bad job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Shoe Carnival full-time for more than 8 years

    Pros

    great people nice products good environment takes the time to offer thorough training

    Cons

    long hours unrealistic expectations hard to advance beyond general manager

    Advice to Management

    re-evaluate priorities when it comes to payroll management vs. store standards

    Shoe Carnival2019-09-25

    Shoe Carnival Response

    September 26, 2019Field Recruiting Manager

    We are always looking to do better - thank you for your feedback!

  2. "Okay.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Bensalem, PA
    Recommends

    I worked at Shoe Carnival part-time for more than a year

    Pros

    -Friendly coworkers -Training meetings -Annual meetings to look at progress

    Cons

    -Minimum wage/low chance of getting a raise

    Shoe Carnival2019-10-04

    Shoe Carnival Response

    October 8, 2019Field Recruiting Manager

    Shoe Carnival is constantly looking at ways to better improve our employee experience, both with a competitive benefits package, and competitive pay. Thank you for your review!

  3. "Good Company, flexible hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Columbia, SC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Shoe Carnival part-time for more than a year

    Pros

    flexible hours with school fun job

    Cons

    angry customers as usual in retail.

    Advice to Management

    no room to grow in the company

    Shoe Carnival2019-10-02
  4. "Theres probably worse places to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Shoe Carnival full-time

    Pros

    Good job for high school students

    Cons

    Bad pay Dealing with frustrated customers

    Shoe Carnival2019-10-12
  5. "customer service, women’s truck holds, unloading women’s shipment, boxing transfers,cleaning women’s department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Norfolk, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Shoe Carnival part-time for less than a year

    Pros

    friendly work environment, they give lots of hours , pay a good amount an hr

    Cons

    write you up for calling out for any reason and doesn’t even take doctors notes

    Advice to Management

    your rules and policies are why you are always hiring and needing people.

    Shoe Carnival2019-10-04

    Shoe Carnival Response

    October 8, 2019Field Recruiting Manager

    Please reach out to us directly at responsehr@scvl.com to tell us more about your concerns regarding call out reasons and doctor's notes. Thank you for your feedback!

  6. "Shoe Carnival Assistant Manager Position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager 

    I worked at Shoe Carnival full-time for less than a year

    Pros

    Fairly routine work days, not open overly late, good insurance

    Cons

    Having to stand at the front of the store entire shift

    Shoe Carnival2019-09-27
  7. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager 
    Approves of CEO

    I have been working at Shoe Carnival full-time for more than 10 years

    Pros

    Your team is your family

    Cons

    Need management to be fair and consistent

    Advice to Management

    Keep shifts fair ....every Manager should do their part

    Shoe Carnival2019-09-27

    Shoe Carnival Response

    October 8, 2019Field Recruiting Manager

    The tenure Shoe Carnival team members have is incredible - thank you for all that you do! Thank you additionally for your feedback.

  8. "N/a"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Floor Supervisor in Omaha, NE
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Shoe Carnival part-time for less than a year

    Pros

    Get to see what kinds of styles of shoes that come in

    Cons

    None of the other managers or associates want to work they would rather stand around and watch you work.

    Advice to Management

    N/a

    Shoe Carnival2019-09-14

    Shoe Carnival Response

    September 18, 2019Field Recruiting Manager

    Thank you for your feedback, we are interested in learning more - please email responsehr@scvl.com directly.

  9. "Great place to meet people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Wichita, KS

    I worked at Shoe Carnival full-time for more than 5 years

    Pros

    Great management, friendly coworkers, benefits, discounts, flexible, and easy, work-life-balance

    Cons

    Usual retail complaints like angry customers, customers not listening, etc.

    Shoe Carnival2019-08-21

    Shoe Carnival Response

    August 30, 2019Field Recruiting Manager

    Our people are what make Shoe Carnival great! Thank you for your feedback!

  10. "Nice first job, good customer service experience"

    StarStarStarStarStar
    Former Employee - Sales Associate/Cashier in Dallas, TX

    I worked at Shoe Carnival part-time for less than a year

    Pros

    Discounts, fun place to work, nice people

    Cons

    Customers not understanding policies, no cons really

    Shoe Carnival2019-08-14
Found 413 reviews