Shoe Carnival Reviews | Glassdoor

Shoe Carnival Reviews

Updated July 21, 2017
292 reviews

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292 Employee Reviews

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Pros
  • Good People, can be a fun environment (in 18 reviews)

  • Full time means working at least 32 hours a week (or it may be 31 (in 17 reviews)

Cons
More Pros and Cons

  1. "I love working here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Newport News, VA
    Current Employee - Sales Associate/Cashier in Newport News, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Shoe Carnival part-time (Less than a year)

    Pros

    My coworkers are all nice, helpful and hardworking
    Stress free work environment
    Customers are generally polite
    Organized
    Shoes are pretty to look at all day

    Cons

    Getting people to get a rewards card is difficult sometimes. They are either unwilling to provide and email, are too busy/in a rush, "not from around here", don't buy shoes very often, etc...

    Advice to Management

    Make the rewards cards more appealing, maybe. 5% off your purchase when you sign up! Something immediate.


  2. "Good for a First Job, Not for an "Adult" job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Mentor, OH
    Former Employee - Sales Associate/Cashier in Mentor, OH
    Neutral Outlook

    I worked at Shoe Carnival part-time (More than 3 years)

    Pros

    Discount Shoes, First pick, Depending on which store can be a pretty chill environment, a good first job

    Cons

    That darn wheel, you never see upper management, upper management plays favorites

    Advice to Management

    Stop with the "Favoritism" crap.

  3. Helpful (1)

    "Floor Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Floor Supervisor in Dallas, TX
    Former Employee - Floor Supervisor in Dallas, TX

    I worked at Shoe Carnival full-time (Less than a year)

    Pros

    After a few months of working full time the PTO and holiday pay are decent. And if you work overtime it can be really nice if you are not salaried. Co-workers were great, however....

    Cons

    Upper management (i.e. district and regionals) seems to care very little about the welfare of the management members it oversees. General Managers are put under an enormous amount of pressure and have to hit so many goals large and small that it overwhelms them. These goals have to be met while payroll gets slashed to the bone and GMs practically have to kill themselves to take up the slack. GM pay seems decent and so does the pay for part-time associates. Pay for floor supervisors and assistant managers is a joke though with MINISCULE yearly pay increases (1-2 percent) even after a decent review. Experiences may differ from region to region, but by and large one should carefully consider working here if you want to feel truly valued.

    Advice to Management

    Stop focusing so much on the things your employees were not able to accomplish and place more emphasis on rewarding them for the things they do. If the standards you have are not being met consider compensating your key management team members more fairly (not just your store and general managers). This can go a long way to keeping morale high; happier employees will make for happier customers.


  4. "Need to pay the employees comission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier
    Former Employee - Sales Associate/Cashier
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Shoe Carnival part-time (More than a year)

    Pros

    fun work environment employee discount

    Cons

    management sucks pressures you about shoe perks that no one wants

    Advice to Management

    stop micromanaging


  5. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Lewisville, TX
    Current Employee - Assistant Store Manager in Lewisville, TX
    Recommends
    Positive Outlook

    I have been working at Shoe Carnival full-time (More than 3 years)

    Pros

    Full time work, always stay busy, health insurance, I'm the boss.. always hiring.

    Cons

    Some people don't show for their shift.


  6. "More cons than pros, unfortunately."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Des Moines, IA
    Current Employee - Anonymous Employee in Des Moines, IA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Shoe Carnival full-time

    Pros

    Moving up is possible, due to management frequently leaving. As long as they don't overlook you for a mistake made years prior.

    Cons

    Treatment of employees is horrible. From PT hourly up to FT salarmed management, you're not treated like a valued part of a team.

    Advice to Management

    Allow room for errors. It's human nature to make mistakes. Give them room to grow from the mistakes, and not wash your hands of them. Constant turnover, harms productivity.


  7. "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Shoe Carnival part-time (More than a year)

    Pros

    Good place to work
    Discount
    Somewhat laid back

    Cons

    Not enough hours given because the store doesn't make enough money

  8. "The Shoe Carnival Work Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Floor Associate in Austin, TX
    Former Employee - Sales Floor Associate in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Shoe Carnival part-time (More than a year)

    Pros

    The staff at the Shoe Carnival I worked at had an extremely enjoyable staff and management that did care about the associates. The general manager worked well with strained availability due to school and tried their best to balance out hours.

    Cons

    The regional manager always micromanaged the general manager and probed deeply into how things were run. The regional manager also began to run things the way he felt things should be ran and based my eligibility to keep my job based on meeting a certain percentage of conversion "Shoe Perks" cards

    Advice to Management

    Please allow your General Managers to perform the job they are hired to do without having a Regional Manager micromanage and run things as if they were a General Manager.


  9. "Assistant Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASM- Assistant Store Manager in Shreveport, LA
    Current Employee - ASM- Assistant Store Manager in Shreveport, LA

    I have been working at Shoe Carnival full-time (More than 3 years)

    Pros

    Good on working with your schedule if you are in school or have kids.

    Cons

    Customers can sometimes be very rude.


  10. Helpful (1)

    "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Shoe Carnival part-time

    Pros

    Good work environment, fun work environment

    Cons

    Dead end job, lots of hard work for barely minimum wage pay

    Advice to Management

    Pay your employees more for the work they do.


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