Shopbop | East Dane Reviews

Updated May 26, 2021

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3.3
50%
Recommend to a Friend
78%
Approve of CEO
Shopbop | East Dane CEO Kim Fleissner (no image)
Kim Fleissner
10 Ratings
Pros
  • "Good benefits (PTO/vacation time, insurance, 401k matches)(in 6 reviews)

  • "Great discount, great benefits (through Amazon), learn a lot here because you are surrounded by really smart people(in 5 reviews)

  • Cons
  • "Work/Life balance is terrible, especially during the holidays(in 7 reviews)

  • "Too many people are placed into positions of power without formal training or education because of the high turnover within the company(in 7 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, less than 1 year

      Nice company, fufilling work, great opportunities to learn

      Jan 8, 2021 - Paid Search Associate in Madison, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people, lots of opportunities to broaden skillset,

      Cons

      Sale times get a bit hectic, but that can come with the industry

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    2. 4.0
      Current Employee

      I love my job

      May 26, 2021 - Tier III Technical Support in Madison, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      50% discount for shopping in the store all year

      Cons

      Crazy schedule and working on holidays is not fun!

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    3. 4.0
      Current Employee

      Good Culture

      Apr 7, 2021 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Culture is amazing. Everyone is friendly.

      Cons

      PTO not many hours a year.

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    4. 4.0
      Former Employee, more than 5 years

      Good work/life balance as an engineer

      Feb 16, 2021 - Software Development Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Learned a lot and was able to keep the schedule I wanted to keep

      Cons

      Business requirements could be frustrating, especially when it came to working with Amazon retail teams.

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    5. 1.0
      Former Employee

      HELL

      Apr 13, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I worked here for a year and would say that maybe the discount is the only pro.

      Cons

      The people are all the same and are so mean, terrible work-life balance, a terrible place to work.

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      2 people found this review helpful
    6. 3.0
      Former Employee, more than 1 year

      Decent Office Job

      Jan 26, 2021 - Senior Customer Service Representative in Madison, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Starting pay is fair and if you strive for promotion it is noticed. The office environment was positive My first manager was amazing

      Cons

      Being owned by Amazon has its cons--the department was forced to change technology. This made the entire role become tedious and added unnecessary workload/restrictions. The attendance policy is awful and there is no empathy or understanding. Very high turn over. Training is very bad with work from home set up due to COVID19. This is due to the computer/systems being used and poor organization.

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    7. 5.0
      Current Employee, more than 1 year

      Solid through Covid

      Jun 7, 2020 - Marketing in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very smart, talented, and thoughtful current leaders. Shopbop was able to keep everyone on staff (I think) when other corporate retail companies were laying people off. They had people who couldn't perform their pre-COVID jobs at home filling in where needed. Very commendable. Company was very good with encouraging employees to work from home.

      Cons

      Can be a very fast paced environment which is ideal for some but can be very stressful. Overtime is no longer approved because of Amazon's new COVID policy of double-over time which was meant to relieve stress but instead has created more stress.

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    8. 5.0
      Former Employee, more than 1 year

      Good company with a great work balance structure, covid just took it's toll on me and many other employees.

      Nov 19, 2020 - Shipping and Receiving Clerk in Madison, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Attention to detail, patience, team skills, problem solving, & willingness to learn and go beyond what is asked of me.

      Cons

      Nothing really was ever a problem.

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    9. 5.0
      Current Employee

      Good place, good people.

      Nov 18, 2020 - Digital Imaging Specialist in Madison, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Opportunity to grow if exceptionally driven. Fair pay, and progressive-forward thinking environment.

      Cons

      High volume environment. 'Making it work with less' is the mantra. Scrappy in way that does not reward hard work.

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    10. 1.0
      Former Employee

      Inclusivity doesn’t matter

      Jun 9, 2020 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Select departments are passionate about what they do and enhancing the customer experience. Within departments there are close bonds which makes the days more manageable.

      Cons

      Members of the leadership team have been publicly humiliated and bullied by the executive team. Human Resources has been referred to as the “narc” by members of the inner circle because they work for the executives not the employees so don’t bother trying to bring anything to their attention. There is little interest in employees well-being both mental and physical. When the CEO learned multiple departments were experiencing anxiety and unusual amounts of stress she replied in a large meeting that employees are just Type A personalities and it had nothing to do with work. End of story. Mental well-being is not important and those who speak up are pushed out. Executive team lacks basic understanding of business best practices creating an environment where departments constantly spin to try to meet the ever changing demands. Blame is often placed on teams who are only doing what they are forced to do as ‘managements way is the only way’. There is no organizational alignment because there is no culture. What used to be a culture based on transparency, trust and data is now a culture of yesing management through hierarchy. This type of culture seeps into decision making - which ultimately will break the company. Because of managements way of ruling, there is a complete lack of diversity in how the business thinks about the ever evolving customer and the best way to serve the customer.

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      13 people found this review helpful
    Viewing 1 - 10 of 91 Reviews

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