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Shopify Reviews

Updated Sep 22, 2023

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Found 2,592 of over 3K reviews
53% Recommend to a Friend
Shopify CEO Tobias Lütke
52% Approve of CEO

Found 2,570 of over 3K reviews

Recommend to a Friend
Approve of CEO
Shopify CEO Tobias Lütke
Tobias Lütke
1,614 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "Great benefits and actually care for you and encourage you to use all your vacation and personal days.(in 347 reviews)
  • "+ great people ( talent and 'just' people wise )(in 259 reviews)
  • "Culture is great and its easy to make connections.(in 229 reviews)
  • "Good benefits, work from home(in 111 reviews)
  • "A good work/life balance is encouraged(in 88 reviews)
  • "Massive layoffs without any warning AFTER saying there will be no more layoffs privately and publicly(in 96 reviews)
  • "Senior leadership will not take responsibility for any decline in growth or making the wrong strategic decision(in 93 reviews)
  • "poor management and quite top down(in 79 reviews)
  • "Inexperienced managers and leads(in 49 reviews)
  • "term contracts Insufficient training No transparency of performance evaluation criteria(in 31 reviews)

Ratings by Demographics

This rating reflects the overall rating of Shopify and is not affected by filters.

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    1. 5.0
      Aug 12, 2023
      Anonymous Employee
      Current Employee
      CEO Approval
      Business Outlook


      It's a good company to work at.


      Not really too many cons.

      1. 5.0
        Aug 10, 2023
        Anonymous Employee
        Current Employee, more than 3 years
        New York, NY
        CEO Approval
        Business Outlook


        Like need someone to help me on my customers service and make calls with them


        Is to be active and get the client active and have knowledge on how to follow them talk to buy from my store

      2. Join the Shopify team
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      Viewing 1 - 10 of 2,570 Reviews

      Shopify Reviews FAQs

      Shopify has an overall rating of 3.4 out of 5, based on over 2,926 reviews left anonymously by employees. 53% of employees would recommend working at Shopify to a friend and 45% have a positive outlook for the business. This rating has decreased by -11% over the last 12 months.

      According to anonymously submitted Glassdoor reviews, Shopify employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Shopify. This rating has been stable over the past 12 months.

      53% of Shopify employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Shopify 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

      According to reviews on Glassdoor, employees commonly mention the pros of working at Shopify to be career development, culture, benefits and the cons to be management, senior leadership, compensation.

      Popular Careers with Shopify Job Seekers


      Popular Conversations

      image for bowl

      Interview Tips

      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)


      Project Manager

      Hey everyone, Just needed to vent a bit about this job hunt. It's been a wild ride, to say the least. Lately, it feels like I'm sending my applications into a black hole, and I'm not alone in this, am I? Interviews seem to be the rarest gems, and job postings seem to disappear as soon as I hit 'apply.' Anyway, I'd love to hear your experiences. What's been your biggest frustration as a job seeker? How do you stay motivated in this crazy journey? Any words of wisdom or empathy to share?


      Marketing Manager

      What are people’s thoughts on those personality and logic tests some companies made you do as part of the hiring process? I frankly don’t like them. I understand if the test is for people who more technical but for roles leaning more creative or ideas based - I don’t understand how patterns I’m forced to review in a short time tells them I’m worth it to get the Hiring manager round. One asked me 50 ques in 15 min. And they never tell how you did on the tests

      1 Comment

      Brand Marketing Strategist

      Anyone have any stories of times where you declined an offer at one company (just because it wasn’t the exact right fit or you got another better offer at that time) and u successfully re-connect? Is that a burned bridge forever? Would they consider you for another job again?


      Glassdoor has 2,926 Shopify reviews submitted anonymously by Shopify employees. Read employee reviews and ratings on Glassdoor to decide if Shopify is right for you.