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Shopify

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Shopify

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Shopify Reviews

Updated Dec 4, 2022

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Found 1,927 of over 2K reviews
3.8
70% Recommend to a Friend
Shopify CEO Tobias Lütke
75% Approve of CEO

Found 1,909 of over 2K reviews

3.8
70%
Recommend to a Friend
75%
Approve of CEO
Shopify CEO Tobias Lütke
Tobias Lütke
1,237 Ratings

What people are saying about Shopify

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Top Review Highlights by Sentiment

Pros
Cons
  • "The Pay is low and the politics are a headache(in 56 reviews)
  • "Senior leadership will not take responsibility for any decline in growth or making the wrong strategic decision(in 55 reviews)
  • "poor management depending on department(in 45 reviews)
  • "Inexperienced managers and leads(in 32 reviews)
  • "Yet when round 1 of layoffs were made, content designers were considered a “nice to have”, leaving some teams with no content help at all, rather than reassigning writers to other teams that were very much in need of them.(in 30 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Shopify and is not affected by filters.

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  1. 5.0
    Current Employee

    Learning a lot

    Nov 30, 2022 - Software Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You learn a lot with good technology

    Cons

    Management keeps changing so it’s hard to keep one person for a long time

    Be the first to find this review helpful
  2. 2.0
    Current Employee, more than 1 year

    Eggshells

    Nov 30, 2022 - Senior Software Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good people and great mission.

    Cons

    While the company is not outright toxic, their unspoken culture and review processes definitely are. New employees are somehow expected to understand processes and conventions that are very unique to the company. This causes wild swings during the reviews that have no coherent metric to gauge individuals on. They speak about "impact" instead of "performance", but what that comes down to is how many meetings you schedule and how much noise you make and has nothing to do with your impact on the company, team, or mission you're tasked with. There is no formal software development lifecycle, so what you have is this combination of waterfall and agile but are also neither at the same time... which is interpreted and implemented completely differently depending on the team you belong to. In addition to this. They expect Senior Software Engineers to act like Senior Software Engineers, except that there are very few engineers at the company below a Senior Engineer. They will tell you that it is ok to be an individual contributor just to tell you that you're expected to lead as well, just to tell you to lead more during the reviews. Obviously this ends up being a situation where there are too many Captains and not enough crew. Official onboarding takes about 2 months. Unofficial onboarding takes about a year. Every engineer I have spoken with agrees on this.

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    4 people found this review helpful
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  4. 2.0
    Former Employee

    Dysfunctional

    Dec 3, 2022 - Data Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Benefits - WFH setup - Remote

    Cons

    - No time made for interns - No clear communications - Team make up random tasks for interns

    Continue reading
    1 person found this review helpful
  5. 4.0
    Current Employee, more than 1 year

    Mission oriented and people driven

    Nov 17, 2022 - Team Leader 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Smart, kind and innovative co-workers willing to support and collaborate Cool product with innovative features to support omni-channel businesses Every day is an opportunity to make a difference- incredible industry, merchants and product Leadership cares and continues to reiterate to build for the future

    Cons

    Ambiguity while good can also create stress Products ship fast, enablement is not at the same pace

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  6. 2.0
    Current Employee, more than 1 year

    Toxic culture, fragile management

    Nov 18, 2022 - Burnt Out Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote working Lifestyle benefits ERG groups

    Cons

    Toxic culture with fragile leaders who actively discriminate against staff who are either black, women, neurodivergent and all of the intersections. There is no proper accommodations for neurodivergent staff as none. Support staff are pressured to meet unrealistic targets despite not being given accommodations. Black female staff are subject to daily microagressions and white fragility. And women on a whole are paid much less than they’re male counter parts. The performance review system is essentially a subjective biased exercise on how much your lead likes you or how much you threaten them. Friends of leads are promoted and if you challenge the fragility you are marked off track or penalised. Additionally, the leadership on a whole lack competence to lead people. You often have to work long hours to meet unrealistic expectations. It’s an awful environment full of white fragility and toxicity.

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    9 people found this review helpful
  7. 4.0
    Current Employee, more than 1 year

    Great benefits

    Nov 14, 2022 - Senior Data Science Manager in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits, unlimited PTO, remote work

    Cons

    Does not value diversity of ideas or people

    Be the first to find this review helpful
  8. 5.0
    Former Employee, more than 1 year

    Loved it, Would do Again

    Nov 11, 2022 - Merchant Success Manager in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    phenomenal co-workers and great work culture

    Cons

    not sure if incentives were aligned with the top down

    Continue reading
    Be the first to find this review helpful
  9. 4.0
    Former Employee, more than 3 years

    good company

    Nov 6, 2022 - Software Engineer in Toronto, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    full remote work, interesting project

    Cons

    oncall could be rough for certain teams

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  10. 5.0
    Current Employee, more than 1 year

    Nice folks, great comp

    Nov 6, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    People are nice, work life balance is excellent, new comp is very competitive, product is interesting, work trips are fun.

    Cons

    The culture can feel a little dry and disconnected, probably due to being a fully remote company. Often process is prioritized over progress which can be frustrating.

    Continue reading
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  11. 5.0
    Current Employee

    Great Company and Culture

    Oct 31, 2022 - Senior Recruiter 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Everything! Lovely senior leads! Inclusive to all backgrounds

    Cons

    None. Only thing that could be better is working for free

    Be the first to find this review helpful
Viewing 1 - 10 of 1,909 Reviews
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Shopify Reviews FAQs

Shopify has an overall rating of 3.8 out of 5, based on over 2,197 reviews left anonymously by employees. 70% of employees would recommend working at Shopify to a friend and 60% have a positive outlook for the business. This rating has decreased by -11% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Shopify employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Shopify. This rating has decreased by -8% over the last 12 months.

70% of Shopify employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Shopify 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Shopify to be career development, culture, benefits and the cons to be senior leadership, management, compensation.

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Glassdoor has 2,197 Shopify reviews submitted anonymously by Shopify employees. Read employee reviews and ratings on Glassdoor to decide if Shopify is right for you.